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4.0 out of 5

"The breakfast buffet could be in a bigger room - there were long queues to ensure social distancing. " More

By a verified traveller on Fri 13 Aug 2021

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Family Room, 1 Queen Bed (Connecting Rooms)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking (with Sofa)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Corner (with Sofa)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hampton by Hilton Frankfurt City Centre East. During your stay, you're just a quick walk from European Central Bank. Features include free breakfast and free WiFi in public areas, plus a gym.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by foot from Frankfurt Zoo and a 4-minute drive from Hauptwache
  • Cats and dogs welcome for a fee

Hampton by Hilton Frankfurt City Centre East ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton by Hilton Frankfurt City Centre East

Everyone (6) Couples (2) Family (5)
4 out of 5
The breakfast buffet could be in a bigger room - there were long queues to ensure social distancing.

Posted by on 13 Aug 2021

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Comment from Hotel Management

7 Oct 2021 by Front Office Team

Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt,

4 out of 5

Posted by on 20 Jan 2020

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Comment from Hotel Management

12 Feb 2020 by Front Office Team

Dear Guest, Thank you very much for your positive comment on the House. We are very pleased that you enjoyed your stay with us. We would be very happy to welcome you again soon. Sincerely from Frankfurt, Front Office Team

5 out of 5

Posted by on 22 Apr 2019

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Comment from Hotel Management

25 Apr 2019 by Raphael Brighins

Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt, Front Office Team

4 out of 5
Haben uns wohlgefühlt. Das Hotel ist sauber und gut gelegen gleich neben dem Ostbahnhof. Die Zimmer sind etwas klein mit wenig Stauraum wenn man als Familie reist.

Posted by on 17 Jul 2024

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1 out of 5
Zimmer nicht sauber hab an personal gesagt die haben gesagt warum haben sie nichts gesagt wir hätten eine anders Zimmer gesucht für sie

Posted by on 30 Jun 2024

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4 out of 5
Aamiainen oli oikein hyvä ja monipuolinen.

Posted by on 11 Feb 2024

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Comment from Hotel Management

8 Apr 2024 by Kai Wolfgang Borgmann

many thanks for the positive feedback

4 out of 5
The staff were super friendly and they really made us feel welcome. Our room was clean but we saw two little bugs on the floor. This is the only reason I don't recommend this to others. The breakfast was good and comprehensive. All in all worth the price and good location right next to metro and other public transport.

Posted by on 27 Oct 2022

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Comment from Hotel Management

2 Nov 2022 by PoAn

Dear MirellaThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects that need updating. We look forward to having you with us again in the near future.With much appreciation,The Hampton Front Office Team

5 out of 5
Alles top.

Posted by on 12 Sep 2022

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Comment from Hotel Management

12 Sep 2022 by PoAn

Lieber Michael,wir sind wirklich dankbar für Ihre großzügige Bewertung. Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns zu haben.Mit freundlichen Grüßen,Front-Office-Team

5 out of 5
Schönes neues Hampton by Hilton direkt an der europäischen Nationalbank, mit nettem Personal, guter Ausstattung und in der Kategorie mit guten Frühstück. Die Lage war für uns ideale, in 20 Minuten zur Fuß in die Innenstadt, den Main und viele wirklich gute Restaurants direkt in der Nähe. Wir waren hier sehr zufrieden und würden dieses Hotel bei unserem nächsten Besuch in Frankfurt wieder buchen.

Posted by on 12 Sep 2021

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Comment from Hotel Management

7 Oct 2021 by Front Team Office

Sehr geehrter Gast, vielen herzlichen Dank für Ihren positiven Kommentar zum Haus. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir würden uns sehr freuen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen aus Frankfurt,

4 out of 5
Klasse Hotel, netter Service, gerne wieder für Geschäftsreise

Posted by , from Köln on 15 Jan 2021

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Comment from Hotel Management

15 Jan 2021 by sabo

Sehr geehrter Gast, vielen herzlichen Dank für Ihren positiven Kommentar zum Haus. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir würden uns sehr freuen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen aus Frankfurt, Front Office Team

About the Hampton by Hilton Frankfurt City Centre East

Location Grusonstrasse 4, Frankfurt, 60314

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hampton by Hilton Frankfurt City Centre East. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Frankfurt hotel is smoke free.

  • 182 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Frankfurt (Main) Ost Station (0.1 km / 0.1 mi)
  • Metro station: East Station/Sonnemannstraße Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton by Hilton Frankfurt City Centre East offers 182 accommodations with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Separate bedroom
  • LCD television
  • Premium channels
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Boat tours nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • Comprehensive food waste policy
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Comprehensive recycling policy
  • Smoke detector
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton Frankfurt City Centre East Hotel
  • Hampton Hilton Frankfurt City Centre East
  • Hampton Hilton Frankfurt City
  • Hampton by Hilton Frankfurt City Centre East Hotel
  • Hampton by Hilton Frankfurt City Centre East Frankfurt
  • Hampton by Hilton Frankfurt City Centre East Hotel Frankfurt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.