6/10 Satisfaisant
Carol B.
26 févr. 2025
Les points faibles : Propreté
Carol B 2/5-2/12/24
The house is a beautiful home with a very gracious host. The host responded very quickly to all of our concerns, but we were very dissatisfied with the lack of cleaning in this home and lack of heat during the night. The host sent out a cleaning person 2 days while we were there. When we arrived, the kitchen floor was sticky and when water was spilled, the paper towel used to wipe the floor was black with dirt. The kitchen sink, vents over the kitchen stove and the pendant lights over the kitchen island were visible filthy. There were only 3 washcloths for 5 ppl, and plenty of towels. The host had her cleaning lady come and bring more washcloths. The cleaning lady asked us "what did we want done" and we replied we want the house cleaned. She cleaned the bathrooms, and it was still a ring in the toilets. When the cleaning came back on her 2nd visit, she cleaned the bathrooms the way they should have been cleaned upon our arrival. The hot tub was used, and it was fine, but we went to grill some steaks, and the grill was filthy, and we could not use it. Some other things were addressed directly to the host and hopefully they have been resolved.
Carol B.
Séjour de 7 nuits en février 2025