4/10 Médiocre
Nichole G.
8 avr. 2025
Les points forts : Propreté
Great in the beginning, then hostile at the end.
The cottage was very nice and felt very much like home. I enjoyed my say all the way up until the end. I followed the rules and regulations, left cleaned. The night I stayed, there was a tropical storm; my cousin had went outside and stepped in mud, it got on the floor. I missed that spot. The host then contacted me claiming that the spot was dog feces, then demanding a pet fee, which was not in the description of any additional fees for pets because the cottage clearly says pets are allowed. The second thing that happened I had accidentally took a speaker from the cottage, mistaking it for my sister speaker., I explained that to the host through Messages then she proceeded to falsely accuse me of stealing it then charging me a fee of that. The third incident was, the host was claiming that the cottage had an awful smell; that wasn’t the case, the host has rosemary scented flea, and tick repellent spray for the fabric of the cottage, she instructed for us to spray the fabric before we go. She then proceeded to say that that was an awful smell, and it took hours for them to get it out again, being petty and hostile for a simple little thing like that which she provided .To solve the situation, I called VRBO support explain to them that I am perfectly fine with paying the fee for the speaker, but not the fee for the supposedly dog feces, which was petty and spiteful and actually mud. The host then canceled the pet fee. I was satisfied with The cottage and VRBO support.
Nichole G.
Séjour de 1 nuit en avril 2025