Comfort Inn & Suites Geneva - West Chicago

2.5 star property
VIP Access

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Photo gallery for Comfort Inn & Suites Geneva - West Chicago

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
1 King Bed, Non Smoking, Jacuzzi Tub | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Lobby
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
1555 E Fabyan Pkwy, Geneva, IL, 60134
  • Arcada Theater
    ‪8 min drive‬
  • Chicago Premium Outlets
    ‪8 min drive‬
  • Kane County Fairgrounds
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

1 King Bed, Non Smoking, Jacuzzi Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn & Suites Geneva - West Chicago

Hotel with free breakfast, in the vicinity of Arcada Theater
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Comfort Inn & Suites Geneva - West Chicago offers 90 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Geneva hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Geneva - West Chicago. During your stay, you'll be close to Arcada Theater. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 8 minutes by car from Arcada Theater and 8 minutes from Chicago Premium Outlets
Comfort Inn & Suites Geneva - West Chicago offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and 3 meeting rooms. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Geneva - West Chicago also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Geneva hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Comfort Inn & Suites Geneva - West Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 564 reviews
Rating 8 - Good. 163 out of 564 reviews
Rating 6 - Okay. 43 out of 564 reviews
Rating 4 - Poor. 18 out of 564 reviews
Rating 2 - Terrible. 14 out of 564 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Wi-fi was terrible. I couldn’t get my work done in hotel. I explained this to mgmt. When I asked mgmt if I could just check out , get a refund for the remaining nights of the reservation , they said NO I would not recommend staying there
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Melissa, Elgin

Stayed 1 night in Aug 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shelby

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin J.

Stayed 1 night in Dec 2024

8/10 Good

Samuel

Stayed 1 night in Dec 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good staff service, only negatives were mattresses a little thin and hard, no exhaust fan in bathroom (don't eat mexican before going to the bathroom) so you either have to leave the door open so everyone can hear what's going on or suffer from a steamed up mirror and everything wet after shower (don't understand not having fans!). Water pressure could have been better. Only one restaurant in the area, fortunately it's a good restaurant and no need to drive into town.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

6/10 Okay

Debra

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean. Staff is friendly. The water pressure in the shower was very weak. Breakfast was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management did great job.
we went with another couple and were double booked by mistake. the hotel management saw that and contacted us to correct!
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen, Geneva

Liked: Staff & service
Water pipes made lots of noise. I never got really good pressure which I like to wake up. Breakfast wasn't really good, bare minimal. Staff was Super nice! But needs some upgrades for sure.
Stayed 3 nights in Nov 2024

6/10 Okay

jackie

Travelled with family
We had to leave a day early so we lost a full day with no refund granted
Stayed 2 nights in Nov 2024

8/10 Good

Tom

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly. The room was clean. The water pressure in the shower was weak. The pool was OK. They had a garden hose filling it with water while we were there, but the kids still had a great time. The complimentary breakfast left a lot to be desired. The food was bland.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maricela Pena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, accommodating, great breakfast, and friendly staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Jane

Stayed 1 night in Oct 2024

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility, simple place, breakfast wasn’t very good but it was a great place for two nights! Front desk was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Pretty quiet which made it easy to relax and enjoy our night!
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel was great but jacuzzi yets did not work front desk told us to pack up and move to another room but the other room was unavailable so a waste of money because that’s why I booked the room housekeeping beat on door early in am hours before check out breakfast was horrible I KNOW THIS REVIEW SEEMS BAD BUT HOTEL IS REALLY CLEAN & COZY minus few problems I had I would return
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Ryan

Business traveller
Clean and convenient. The Wi-Fi was terrible. My room was near the front desk and could barely complete a Zoom call. Loading pages was slow, too.
Stayed 3 nights in Nov 2024