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Citadines Connect Georgetown Penang

4.0 star property

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Garden
Reception
50-inch Smart TV with satellite channels, TV
50-inch Smart TV with satellite channels, TV
1 bedroom, down duvets, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300
  • KOMTAR
    ‪2 min walk‬
  • Penang Times Square
    ‪3 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Loft, 2 Bedrooms

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Loft, 2 Bedrooms

  • City view
  • 88 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Studio

1 bedroom, down duvets, in-room safe, individually decorated

Executive Studio

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (with View)

1 bedroom, down duvets, in-room safe, individually decorated

Executive Studio (with View)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

1 bedroom, down duvets, in-room safe, individually decorated

Classic Studio

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

50-inch Smart TV with satellite channels, TV

Executive Room, 2 Bedrooms

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Room, Multiple Beds

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Room, Multiple Beds

  • City view
  • 29 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds | 1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Studio, 2 Single Beds

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Studio

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Single Beds

1 bedroom, down duvets, in-room safe, individually decorated

Executive Studio, 2 Single Beds

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 2 Single Beds

1 bedroom, down duvets, in-room safe, individually decorated

Studio, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Executive Twin

1 bedroom, down duvets, in-room safe, individually decorated

Studio Executive Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Executive With View

1 bedroom, down duvets, in-room safe, individually decorated

Studio Executive With View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin At Block B

1 bedroom, down duvets, in-room safe, individually decorated

Studio Deluxe Twin At Block B

  • Sleeps 2
  • 2 Single Beds

View all photos for Two-Bedroom Executive Room

Living area | 50-inch Smart TV with satellite channels, TV

Two-Bedroom Executive Room

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 2 Single Beds and 1 Double Bed

View all photos for 2 Bedroom Deluxe Loft At Block B

1 bedroom, down duvets, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Studio Deluxe At Block B

1 bedroom, down duvets, in-room safe, individually decorated

Studio Deluxe At Block B

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

1 bedroom, down duvets, in-room safe, individually decorated

Studio Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin

1 bedroom, down duvets, in-room safe, individually decorated

Studio Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Classic

1 bedroom, down duvets, in-room safe, individually decorated

Studio Classic

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Double At Block B

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Room Double At Block B

  • Sleeps 4
  • 2 King Beds

Similar properties

Lobby

Citadines Connect Cecil Georgetown Penang

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (4)
The price is CHF 103
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Citadines Connect Cecil Georgetown Penang

About this property

Citadines Connect Georgetown Penang

Hotel with an outdoor pool, steps from KOMTAR
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour front desk. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Housekeeping is available on request.
Citadines Connect Georgetown Penang offers 143 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Beds feature down duvets. 50-inch Smart televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This George Town hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Citadines Connect Georgetown Penang, you're just a quick walk from KOMTAR. Free WiFi in public areas, an outdoor pool and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff, a lift and a water dispenser
  • On-site recreation includes a gym
  • Steps from KOMTAR and a 3-minute drive from Gurney Drive
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Citadines Connect Georgetown Penang offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Citadines Connect Georgetown Penang also features multilingual staff, a garden, and a lift.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 20 metres
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 35 for adults and MYR 19.50 for children

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 35 for adults and from MYR 19.50 for children
  • Pet fee: MYR 500 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Citadines Connect Georgetown Penang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 69 reviews
Rating 8 - Good. 23 out of 69 reviews
Rating 6 - Okay. 9 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chi Hwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Stayed 4 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Stayed 5 nights in Feb 2025

8/10 Good

Vasily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kian Kwok

Stayed 2 nights in Dec 2024

6/10 Okay

MASAHIRO

隣の部屋のシャワーの音が聞こえる
Stayed 3 nights in Dec 2024

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Great location!
Stayed 7 nights in Aug 2024

10/10 Excellent

Thi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Glen

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Stayed 7 nights in Nov 2024

10/10 Excellent

Prem Raj

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Heather Joy

Travelled with partner
Liked: Cleanliness, amenities
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Stayed 11 nights in Nov 2024

10/10 Excellent

Jia Yuan Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Serina

Travelled with group
Liked: Cleanliness, room comfort
very pleasant stay , will be back again
Stayed 3 nights in Aug 2024

10/10 Excellent

Triena

Liked: Cleanliness, room comfort

Excellent!

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Susanna

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Adnan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Tang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Stayed 2 nights in Jul 2024

8/10 Good

Jahan Parvez

Stayed 2 nights in Jun 2024

10/10 Excellent

Ka

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Stayed 2 nights in Apr 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, room comfort
The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Stayed 3 nights in Mar 2024