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Sunway Hotel Georgetown Penang

3.5 star property

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Photo gallery for Sunway Hotel Georgetown Penang

Outdoor pool
Reception
Exterior
Suite | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
  • Penang Times Square
    ‪2 min walk‬
  • KOMTAR
    ‪3 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe 1 King

In-room safe, desk, laptop workspace, blackout curtains

Deluxe 1 King

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Club twin Room

In-room safe, desk, laptop workspace, blackout curtains

Club twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier King Room

In-room safe, desk, laptop workspace, blackout curtains

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club double Room

In-room safe, desk, laptop workspace, blackout curtains

Club double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room

In-room safe, desk, laptop workspace, blackout curtains

Club Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe king Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

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About this property

Sunway Hotel Georgetown Penang

Central hotel connected to a shopping centre in George Town with free parking
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with a safe and free newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sunway Hotel Georgetown Penang. During your stay, you'll be connected to a shopping centre and just a quick walk from KOMTAR. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • 6 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
Sunway Hotel Georgetown Penang offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Georgetown Penang. Limited free parking is available on a first-come, first-served basis.

This 3.5-star George Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 25 for children

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel Georgetown Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 35 for adults and from MYR 25 for children
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Sunway Hotel Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 461 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll go back again for sure
Stayed 2 nights in Feb 2025

6/10 Okay

Kadiman

Business traveller
Hotel is located at convenient location surrounding with local food outlet
Stayed 1 night in Feb 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location and staff really professional.
Stayed 3 nights in Feb 2025

6/10 Okay

Paul

Travelled with group
A little run down building but great location
Stayed 2 nights in Feb 2025

10/10 Excellent

marie-josee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and safe property. Staff is amazing, the restaurant makes the place smell amazing and I recommend it to anyone visiting Georgetown, Penang.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to most things in Georgetown. This hotel is very spacious and is very comfortable for an affordable price.
Stayed 5 nights in Feb 2025

8/10 Good

Victoria

Stayed 1 night in Feb 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money a short walk away from central Georgetown; service good, room was fine, breakfast was acceptable.
Stayed 3 nights in Jan 2025

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My first priority is always this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet room in a great location.
Stayed 2 nights in Feb 2025

8/10 Good

Tran, Villa Park

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs and easy access to local food. Please consider providing the hand or face towels besides the bath towels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mangalanathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don't use parking

Stayed 2 nights in Feb 2025

8/10 Good

Alice

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

FITZROY

Stayed 1 night in Feb 2025

6/10 Okay

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel over all is ok but the deal breaker is the WiFi. It is an open network with no security to protect anything you send over the web. We could not log in our server because it is not a safe web set up. Much better hotel options in the area with the same price range
Stayed 2 nights in Jan 2025

6/10 Okay

Audra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The condition of the room is quite bad, carpet to the bathroom is soaking wet. Curtains are torn. Only positive is the staff
Stayed 3 nights in Jan 2025

10/10 Excellent

gim seong

Stayed 6 nights in Jan 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Room was clean and has toiletries and slippers in case you forgot them at home. We did not have a car so parking wasn’t required but I was told that it’s difficult to find parking in Penang. On the hotels.com description it says close to shopping Center which I think is referring to Time square however that mall is closed. There are other shopping areas just a little farther away. The street where the hotel is located. The food stalls open at night and you can gets some pretty tasty food there as well as fresh juices
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanny

Stayed 1 night in Dec 2024

8/10 Good

Ming

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

SUPAPORN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come to Penang, I stay at Sunway Georgetown because of the excellent service, clean rooms, and especially the comfortable bed. The location is also very convenient for getting around. I will definitely come back again. Tuk - Bangkok.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but comfortable trip

Staff were all very friendly. We went out in the evening and staff told us to take an umbrella although it was a light drizzle. All staff were polite and greeted all guests. It is my 3rd stay at Sunway Georgetown and we will always go back there whenever in Penang. Convenient with plenty of food around and walking distance to the best Tau Sar Pniah
Stayed 2 nights in Nov 2024

8/10 Good

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Oct 2024