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Seehotel Riviera at Lake Lucerne

3.5 star property

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Superior Double Room | In-room safe, desk, soundproofing, WiFi
Family Studio | In-room safe, desk, soundproofing, WiFi
Family Quadruple Room | In-room safe, desk, soundproofing, WiFi
Panoramic Studio | In-room safe, desk, soundproofing, WiFi
Superior Double Room | In-room safe, desk, soundproofing, WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Spa
  • Free WiFi

Explore the area

Map
Seestrasse 24/26, Gersau, SZ, 6442
  • Gersau Lakeside Terrace
    ‪2 min walk‬
  • Emmetten-Stockhuette Cable Car
    ‪32 min drive‬
  • Burgenstock
    ‪37 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, desk, soundproofing, WiFi

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room

Premium Double Room | In-room safe, desk, soundproofing, WiFi

Premium Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, soundproofing, WiFi

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, WiFi

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Studio

Panoramic Studio | Terrace/patio

Panoramic Studio

  • 69 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Studio

Family Studio | In-room safe, desk, soundproofing, WiFi

Family Studio

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Single Room

Comfort Single Room | In-room safe, desk, soundproofing, WiFi

Comfort Single Room

  • Sleeps 1
  • 1 Large Single Bed

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About this property

Seehotel Riviera at Lake Lucerne

Boardwalk/promenade hotel with sauna and spa services
A restaurant, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and massage/treatment rooms are on-site.
Seehotel Riviera at Lake Lucerne offers 28 accommodations with a safe and a hairdryer. This accommodation offers separate dining areas and includes desks. This Gersau hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Bathrooms include baths or showers.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
During your stay at Seehotel Riviera at Lake Lucerne, you're just a quick walk from Gersau Lakeside Terrace. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • On-site recreation includes a sauna and mini golf
  • Just a 3-minute walk from Gersau Lakeside Terrace and 6 minutes by car from Seilbahn Brunnen Urmiberg
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A sauna, spa services, and a terrace are also featured at Seehotel Riviera at Lake Lucerne. Parking is available for a fee.

This 3.5-star Gersau hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.
Seehotel Riviera at Lake Lucerne has a restaurant on site.
Room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (CHF 10 per night)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Mini golf
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Mini golf
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service
  • Separate dining area

More

  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 60.0 per night.
  • Cots (infant beds) are available for CHF 12.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 25 per person
  • Fee for in-room wireless Internet: CHF 0.0 per stay (rates may vary)
  • Self-parking fee: CHF 10 per night
  • Crib (infant bed) fee: CHF 12.0 per night
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Seehotel Riviera
Seehotel Riviera Gersau
Seehotel Riviera Hotel
Seehotel Riviera Hotel Gersau
Seehotel Riviera
Seehotel Riviera At Lucerne
Seehotel Riviera at Lake Lucerne Hotel
Seehotel Riviera at Lake Lucerne Gersau
Seehotel Riviera at Lake Lucerne Hotel Gersau

Seehotel Riviera at Lake Lucerne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 108 reviews
Rating 8 - Good. 40 out of 108 reviews
Rating 6 - Okay. 21 out of 108 reviews
Rating 4 - Poor. 6 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

John, Greensboro

Travelled with family and small children
Disliked: Staff & service
We arrived to the hotel via train & bus with a one-night booking and dinner reservations upon our arrival time. The hotel was closed with lights off and no one in sight. We had to call multiple times to get anyone to answer, and finally, we had someone answer and share that they had an issue with the fire alarm so they had to shut down. When we spoke to someone in town, they told us they shut down every year at this time so it is normal for them to be closed. We booked this hotel months in advance, so they should've known they would be closed and informed us months in advance. We then were stranded in the cold with our two young daughters, both under 5, and the closest available hotel was 2.5 hours away via a private taxi, train and bus. We would've easily found new accommodation months prior if they would've kindly shared that they would be closed at this time of year. I would not recommend this property to anyone given the risk of being stranded without accommodation.
Stayed 1 night in Dec 2024

4/10 Poor

Gregory

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go

A run down Swiss tourist hotel with terrible facilities and lousy service. Not owned by Swiss. Avoid at all costs.
Stayed 1 night in May 2024

8/10 Good

STEFAN

Stayed 2 nights in May 2024

8/10 Good

YU YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and amenities. The only improvement needed is putting a kettle in the room as well as brighter lights for the room.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Staff & service
Misleading location if you're not well-versed with Switzerland's geography. Parking spots may get full, then you're on your own. The hotel doesn't care enough to find you a spot (even though they say they provide parking spots). Don't expect anything in the name of service.
Stayed 2 nights in Sep 2023

4/10 Poor

Candida Fernandes

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Omg such rude staff. Could not ask a question without an attitude. The manager is obnoxious like he’s doing you a favor. Waitress slammed the food on the table saying she was done working for the day. Bathroom and kitchen were left dirty after house keeping and did not make the beds. I was shocked.
Stayed 5 nights in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Ho Seok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the lake, large and comfortable room, good breakfast. But is it so detrimental to the hotel's financial statement if they have a bootle of water in the room for their guests? A bootle of water guys.
Stayed 1 night in Aug 2022

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view from the balcony.

Arrived at 11pm. I had called ahead to confirm this would be ok. When we arrived there isn’t a reception at the hotel, so wandered round looking for staff. Parking was free, on a side street next to the hotel. The staff were very nice, and let us buy something to drink, but since it was so late, unfortunately there wasn’t any food available. (Our fault for getting lost!) The room was nice and clean, and very spacious. There was a fan in the room, a fridge, with a small freezer compartment, and a coffee pod machine. We slept very well. The view across the lake from the balcony was stunning to wake up to! The breakfast was very nice- buffet style. There wasn’t anyone available for check out, so we just put the key back in the room pigeon hole.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Johnny, the owner, is amazing! Very high touch service - highly recommend
Stayed 2 nights in Jul 2021

8/10 Good

maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, bathroom needs a renovation, rooms are confortable and staff is very friendly.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view of the lake

We stayed one night here while travelling through Switzerland. We received great service from the nice young lady at the counter. She offered us free parking just outside the hotel. The room was nice with a balcony overlooking the lake. The wifi and shower was good. There was no ceiling fan or laundry facilities as shown in the room listings. The lack of a fan made the room pretty hot as the temperature was about 37 degrees. The restaurant downstairs was closed but we were directed to a bar across the road which served nice pizza. Overall, it was a very nice stay but we did think it was expensive compared to other EU hotels.
Stayed 1 night in Jun 2019

10/10 Excellent

Warner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and food. Very clean.
Stayed 1 night in Jul 2019

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location - at bus stop, across of boat stop and information office. Room had view of lake and balcony. We didn't use the restaurant but it looked very nice. Very quiet in mid-September. Room very pleasant, bathroom had been redone. No one at desk most of time. We had to seek them out in the restaurant. Information office directed us to a great walk - shuttle (weekends only in the fall) to cable car, cable car to top, 5 mile level walk with beautiful views, rack railway down, boat back.
Stayed 2 nights in Sep 2018

10/10 Excellent

Natalya, Armenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the excellent village with nice view

I'll be back for sure because I stayed only one day in tnis hotel, it wasn't enough

6/10 Okay

jamal

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel actually is the 2 floor small building in the front of the picture. the big building is a block of flats behind the hotel. Family hotel. The owner is very friendly. Good breakfast. Excellent view.

10/10 Excellent

Robert, Cincinnati / Northern KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

June 2014

The staff was great very friendly. The view from the room was like a movie set off the charts. Did I mention the staff was great very warm big smiles thanks for a great stay. It is also a good place to stay as a base camp for day trips to Zurich , lucerne and lichtenstein all are a short drive away. I would stay again in a heart beat.The breakfast was a nice way to start the day.

8/10 Good

newly weds, nebraska

Liked: Cleanliness, staff & service, room comfort

Great view, place to shower and sleep

This was a nice hotel with very friendly helpful staff. The shower was great, room clean in general (carpets heavily trafficked but clean), and bathroom spotless. Not luxury accommodations, but a comfortable place to return to after a day of sightseeing. Breakfast included was exceptional and again great staff. American friendly (even if not entirely English speaking). Only misrepresentation was parking; nine spots for entire hotel, so if you're out "late" may be on your own for parking. All things considered we'd suggest it to friends or stay again ourselves!

10/10 Excellent

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bev, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation stop

We loved this hotel - the view was outstanding and the room has all the comforts you need. There are several nice restaurants nearby so you can just relax. The only strange thing is there is no one at the desk when we arrived but that was easily taken care of by using the phone on the front desk. WiFi was sketchy...but hey...we were not there for that. The breakfast was great with a variety of choices.

8/10 Good

Melissa, B oston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in lovely little lake town

We arrived at the Seehotel on our way to our chalet in Wengen. It is a lovely, sleepy little town on a stunningly beautiful lake. The hotel staff were very nice - warning - they do not speak English, but if you have German or French it is very useful. The hotel is expensive, on par with all hotels in Switzerland - but we had two rather large rooms for two adults and two teenagers - and a nice bathroom and a balcony. The breakfast was included and it was wonderful - typical Swiss - cold meats and cheese, quark, yogurt, fruit, breads, coffee, boiled eggs - very nice. It was just across the street from the lake, very convenient to the ships that will take you all over the lake if you have a Swiss Rail pass.