This house was modest, simple, and great. The location was wonderful. Note: bring extra towels and be prepared for a choking amount of chlorine in the hot tub - regardless, we did enjoy it. **MAJOR CON: We lost heat in the middle of our stay. We later learned that the temp was scheduled to drop to 55 and we couldn't override it. Communication with Vacasa Rental Management was atrocious and nonexistent. I texted, called, and emailed every Vacasa number/email I had. I received nothing but a general copy-and-paste answer of "We apologize for this inconvenience. We will notify someone to take care of this." No one showed up until the end of the second day without heat. There was no firewood provided for the fireplace and the basement smelled of oil. So, we pulled mattresses up the stairs and the kids all slept under piles of blankets in the living room. Fridged temps, and the inability to get warm really made this a very unpleasant stay. We ended up leaving halfway through our vacation and wasted money on ski tickets we never used. The kicker is...if someone from Vacasa Rental Management was paying any attention at all to our situation, they would have realized that all they needed to do is change the temp remotely for us. What started off as a slight oversight, turned into a miserable vacation for two families. To the homeowners: you have a lovely home in a great location. Do yourself a favor and find another company to represent your property. Steer clear of Vacasa Rental Management - they 100% dropped the ball here. I have been inundated with automated text messages and emails about "How was your stay? Did you enjoy your stay with us? etc etc" I'm pretty sure I'm not going to hear back from Vacasa Rental Management regarding this stay, and the money that has been wasted on this trip. Really disappointed in the inability of this very large international company to manage a property and the needs of their renters.