We really thought the description and pictures were misleading. We thought we would be staying in a pretty castle, but we stayed more in a side building that look more like a motel on the side of the road. And description wasn't clear, and no picture of the outside of the "motel part" exists anywhere.
We did see barely saw any of the staff, and the whole place looked empty the whole time. On the Expedia page, it says there's breakfast every day, but we didn't have one on our first day.
The towel rods stayed on our hands while hanging our towel.
The whole mattress (foam mattress) was supported by only 3-4 thin wooden 2x2 inches bar, so when we sat on top or at the feet of the bed, the mattress was sinking and we were falling through the bed to almost reach the floor. So we always had to watch where to sit on the bed to not fall into the cracks.
There was no duvet or blanket. Just a sheet, and a bed cover...
Moreover, the back patio door didn't lock despite all our efforts, so we had to keep our precious items back in the car every day. All that for an expensive hotel price: more than 250$ a night.