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Holiday Inn Gloucester-Cheltenham by IHG

4.0 star property

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Photo gallery for Holiday Inn Gloucester-Cheltenham by IHG

Indoor pool
Lobby
Exterior
Exterior
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Crestway, Barnwood, Gloucester, England, GL4 3RX
  • Gloucester Cathedral
    ‪6 min drive‬
  • Gloucester Quays
    ‪7 min drive‬
  • Gloucester Docks
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Super King)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Gloucester-Cheltenham by IHG

Hotel with a health club, in the vicinity of Gloucester Cathedral
This smoke-free hotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, Access to hot tub and self parking.
Holiday Inn Gloucester-Cheltenham by IHG offers 125 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Gloucester-Cheltenham by IHG. During your stay, you'll be within walking distance of Barnwood Arboretum & Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Open Lobby
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and fitness classes
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Gloucester Cathedral and 7 minutes from Gloucester Quays
  • Dogs welcome for a fee
Holiday Inn Gloucester-Cheltenham by IHG offers its guests an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 312 square feet (29 square metres) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Gloucester-Cheltenham by IHG. Parking is available for a fee.

This 4-star Gloucester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Open Lobby – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Polish, Spanish, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Open Lobby

Things to do

  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 312 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day, plus a deposit of GBP 15.00 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 15.00 per stay
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gloucester-Cheltenham Holiday Inn
Holiday Inn Gloucester-Cheltenham
Holiday Inn Hotel Gloucester-Cheltenham
Gloucester Holiday Inn
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Holiday Inn Gloucester-Cheltenham Hotel
Gloucester Cheltenham By Ihg
Holiday Inn Gloucester Cheltenham
Holiday Inn Gloucester-Cheltenham by IHG Hotel
Holiday Inn Gloucester Cheltenham an IHG Hotel
Holiday Inn Gloucester-Cheltenham by IHG Gloucester
Holiday Inn Gloucester-Cheltenham by IHG Hotel Gloucester

Holiday Inn Gloucester-Cheltenham by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 405 reviews
Rating 8 - Good. 116 out of 405 reviews
Rating 6 - Okay. 26 out of 405 reviews
Rating 4 - Poor. 13 out of 405 reviews
Rating 2 - Terrible. 4 out of 405 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was our first visit as my daughter and I usually travel every six weeks from London to Hereford by train but will definitely review our travel plans and stay again now that we know you offer fantastic value for money. Your receptionist was helpful, polite and friendly and upon arrival instantly gave us the feeling she really wanted us to enjoy our stay. The whole hotel felt as though it was new and that included our room and bed which meant we had a great sleep. I don’t know the last time I have stayed in a hotel which has provided a free gym with leisure facilities and will definitely return and tell everyone we know. Please pass on our thanks and best wishes to all of your team. Hotels like this one deserves to be recognised !!!!!
Stayed 1 night in Dec 2024

8/10 Good

Neil, Althorne

Stayed 2 nights in Dec 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend the pool
Fabulous pool and spa, very clean and all the staff very helpful
Stayed 1 night in Dec 2024

6/10 Okay

Claudio

Business traveller
Liked: Cleanliness, staff & service, room comfort
Works disruption now boring
Due to the length of time that works have been going on in the gym and spa I have stopped using it. There are much more characterful hotels in Cheltenham if you don’t need those facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2024

8/10 Good

STEWART

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly, good breakfast choice. Meal ordered in bar in evening a little slow in arriving, but good when it did arrive. Beds comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Raymond

Liked: Room comfort
Disliked: Cleanliness
Smokers at entrance of hotel
The entrance to the hotel was full of smokers with cigarette butts all over the floor which was also dirty. I noticed that this area remained untouched and covered in cigarette butts when we left the next day. There should be a separate area for smokers away from the entrance with a receptacle for the cigarette butts. It’s not a good look! Breakfast was a challenge because we had to ask for drinking glasses and brown bread. There was no ham left and only one slice of cheese. The room was comfortable with everything we needed in it.
Stayed 1 night in Dec 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Leanne

Liked: Staff & service
Disliked: Cleanliness
Average. Disappointing.
The hotel were hosting events. This meant a lot of things were unavailable, including drinks and menu choices. Much longer waits for services (20mins to make a tea at the cafe/bar area!). We were not made aware of this before our stay. There was also no lift to the floor our room was on, so be aware if you do have mobility issues or problems carrying things you’ll struggle in certain rooms. Breakfast was drying out as it had been left to sit under the hot plates. The staff were friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Easy check- in, room was spotless, breakfast was nice and early and was excellent.
Stayed 2 nights in Nov 2024

8/10 Good

Kalpana

Stayed 3 nights in Nov 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome extremely quick and easy. Nice comfortable room. Easy to park although not free.
Stayed 1 night in Nov 2024

8/10 Good

Doug

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gloucester weekend
Very nice hotel although charging for parking is a bit cheeky
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Budget Hotel
Lovely stay overnight. Clean hotel, very nice dog friendly room. Ate dinner and breakfast in the on site restaurant, and both were very good. Staff incredibly helpful and welcoming. Would recommend and visit again.
Stayed 1 night in Nov 2024

10/10 Excellent

Leaby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would recommend
Staff were lovely and happy to help with anything you needed. Smell of the hotel when arriving (and throughout) was impeccable and gave a fresh feeling to it, booked family rooms and the size of the room was perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Travelled with family
Only stayed for one night but everything was perfect. Clean comfortable room and staff super helpful and friendly
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Chose hotel as appeared in images to be better than the cheaper chains around the city centre. Sadly, it is very basic - beds a little firm, but ok. Everything else functional at best, Lots of white rough white paint on industrial like doors. Virtually no pressure in bath/shower. Very thin walls (we had a lady throwing up next door at 2am). Spa is a disgrace. They are apparently re doing ladies and mens changing but it should never be in the state it is with men in one of two 'treatment' rooms with a couple of chairs to change. Pool would be fine, but again, all white and industrial with aged tiled flooring from the 70s / 80s. Breakfast was shocking (cardboard over cooked bacon, the thinnest, cheapest, powdering sausages with no actual meet in, scrambled egg swimming in yellow oil, coffee from a machine that tasted very bitter). I will say that day 2 I had an omelette made to order which the chef did a fairly good job of - he saved breakfast. I don't think it is the chef or serving staff fault - it is the choice of the hotel that sells rooms for £120 a night to serve food at a quality that the average little chef or truck cafe wouldn't even consider. On the positive side, the staff in the restaurant and on reception in the main were friendly, well presented and did all they could. Holiday Inn used to be a Hilton class hotel - not great, but predictable. This is the second time I made this mistake - the first was a couple of years ago at the Holiday Inn in Guildford :-(
Stayed 2 nights in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Oleksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. It's almost 4*, much better than regular 3*. Everything has been immaculate. The room is spacious, very clean, the toiletries are good, large flat TV, climate control, SPA complex with complimentary access, amazing breakfast, very nice staff. Awesome place. Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024