8/10 Good
John
21 Dec 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel - well, kinda sorta.
My wife and I specifically chose this hotel because we wanted peacefulness which we sort of got.
The staff was very courteous and helpful, but not in all areas. I reported that the reading light and receptacle beside the bed did not function, ( was not repaired after three nights) nor did the refrigerator work, nor did the Mercedes Benz passenger van meant to provide local transportation, (we walked to/and from the train station) advertised in their online QR CODE description. Let’s just say their marketinf is misleading
Having stated my disappointments let me express some positives. The room was huge, not necessarily user useful due to its size and unusual layout, the bathroom extremely large albeit with a microscopic shower with zero amenities aside from the usual body/shampoo wash. Not an extra tooth brush or shower hat - bar soap - nada. Let’s just say - it’s not typical hotel bc attention to detail.
But - the staff in the downstairs bar area, especially László and Dorka…. They really are great. They made our visit gently enjoyable. Our deep gratitude to them.
John
Stayed 3 nights in Dec 2024
