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Hope Harbour Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hope Harbour Hotel

Front of property
Terrace/patio
Exterior
2 Beds with Balcony | Desk, blackout curtains, iron/ironing board, bed sheets
Bathroom

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Golf and Country Club
    ‪8 min drive‬
  • Warner Bros. Movie World
    ‪11 min drive‬
  • Sanctuary Cove Marina
    ‪12 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪53 min drive‬

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony | Desk, blackout curtains, iron/ironing board, bed sheets

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony | Desk, blackout curtains, iron/ironing board, bed sheets

Marina Harbour View 2 Beds with Balcony

  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Standard Room 2 Beds

  • 41.3 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hope Harbour Hotel

Riverfront Gold Coast hotel in Hope Island with 2 outdoor swimming pools
2 outdoor pools, a golf course and a restaurant are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with an iron/ironing board and blackout curtains. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness centre.
Hope Harbour Hotel's great location gets high marks from our customers. During your stay, you'll be close to Dreamworld. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a golf course and a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 11 minutes by car from Warner Bros. Movie World and 12 minutes from Dreamworld
As a guest of Hope Harbour Hotel, you'll find 2 outdoor swimming pools, Golf course, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

The hotel hosts a free manager's reception daily.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 211 out of 738 reviews" "
Rating 8 - Good. 170 out of 738 reviews" "
Rating 6 - Okay. 121 out of 738 reviews" "
Rating 4 - Poor. 97 out of 738 reviews" "
Rating 2 - Terrible. 139 out of 738 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Jay

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

4/10 Poor

Milica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don't be fooled by the outside appearance. There are no USB wall chargers, only built for plug-ins - it's 2024 guys, you need to update that! You'd think they'd have a plug to spare, but NO! They were kind enough to charge my devices for me, I'll give them that, but come on! I had to BUY new ones because no one helped. Also, I tried to call, asking about a related matter, but the accent was so thick I couldn't understand what she was saying. I much prefer it being written and sent through email if a language barrier is going to be an issue
Stayed 1 night in Nov 2024

10/10 Excellent

Willmer, Mapleton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great property to stay close to the gold coast but not in the middle of the busy area. Great to visit with kids
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew Brett

Very exciting area
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Stayed 3 nights in Oct 2024

2/10 Terrible

Aryan

Business traveller
Disliked: Room comfort
Hot water issues.
Hot water switched on and off at will. Had cold and warm showers. Dining order had me going back and forth from bar to dining area as pizzas are cooked at bar and rest at dinning area. Bar staff was actually very helpful. A lot of noise also early morning from neighbours with staff not really taking action.
Stayed 1 night in Oct 2024

2/10 Terrible

Skye

Stayed 1 night in Oct 2024

4/10 Poor

Jodi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was terrible manager shouted at me and wouldn’t confirm booking was received. The room I booked said harbour view with balcony but I was on the ground floor no balcony and no view. Very dated facilities and no room cleaning provided during the stay. Very disappointing experience and we will not be returning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Josh

Disliked: Amenities, property conditions & facilities
Seems to need a lot of work
Stayed 2 nights in Oct 2024

8/10 Good

Amelia

Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Darren

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived after work to check in, only to be told someone had already checked in under our name. Was given a key for a room, only to find someone residing in that room already. Given a key to another room and told it was a very good room, but come to find the room had not been cleaned, shower leaked, light bulbs near bed broken, tv not working, stains all over carpet and wardrobe door had recently had a beat down by a previous resident. Brought these issues to employee and was offered dinner on the house, which took an hour and 40mins to relieve, because the communication between staff is just non existent. Breakfast the next morning was late to start and really disappointing. Cereal was stale and buffet food offered was lacking. I have stayed at one star hotels that were better. Overall being on Hope Island I expected a lot better.
Stayed 2 nights in Oct 2024

4/10 Poor

Olabode

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Dizzy

Travelled with family
Liked: Cleanliness, amenities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Goo
Stayed 1 night in Oct 2024

6/10 Okay

Jacob

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

john

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaking aircon ,wasnt fixed over 5 days , couldn't open the door to go in or out due to shoddy handle , wasn't fixed ,lifts didnt work one morning ,no staff on the desk until 2pm, dont recommend this hotel to anyone

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere clean and great staff
Stayed 1 night in Oct 2024

4/10 Poor

Chez

Disliked: Cleanliness, staff & service, property conditions & facilities
From the minute we got there, this place was a fail. The internet pics look great but, receptionist was not welcoming and not at all helpful. Once we found our room, the towels were stained, the doonas were dirty, the showerhead was barely hanging on, the pull out clothes line was broken and 1 roll of toilet paper. In the kitchenette, there was no coffee, no cutlery or plates. There was only 1 small rubbish bag. The downstairs restaurant took 15 mins to come to the counter once our thickshake order was placed, only to serve up a bodgy milkshake. Dinner was way over cooked. The burger patty was tough, the chicken was so overfried it was almost black and the salad was soggy. The pizza from the bar was so sloppy when you picked it up, all the toppings fell off. The pool could use a clean and the outdoor furniture replaced as most were broken. On a whole, ill never return. This place is over priced and under maintained. Give it a miss if you have standards for the price you pay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

2/10 Terrible

Rachael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here. Wasn’t cleaned before we arrived. Beds made only and yet they still weren’t done properly. I had to touch last person’s towels to tidy up bathroom. TV doesn’t work. “Follow instructions.” No instructions. Toilet not working, but then no staff to assist. Everything smells of sewerage. Needs serious maintenance and staff training.
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Liked: Amenities
Disliked: Cleanliness
Not a bad property for what you pay. Room was spacious and for the most part clean. There were a few flying bugs though. Once i killed them there was no issue. Easy to get to, parking is simple, but dont expect to check in any earlier than about 1330 because there is no staff until then
Stayed 2 nights in Oct 2024