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Mantra Crown Towers

4.5 star property

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Fitness facility
Thai cuisine
In-room safe, iron/ironing board, cots/infant beds, rollaway beds
3 Bedroom | View from room
In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Washer
  • Spa
  • Barbecue grill

Explore the area

Map
5-19 Palm Avenue, Surfers Paradise, QLD, 4217
  • Chevron Renaissance
    ‪5 min walk‬
  • Surfers Paradise Beach
    ‪5 min walk‬
  • Cavill Avenue
    ‪8 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪36 min drive‬

Room options

View all photos for 2 Bedroom

2 Bedroom | In-room safe, iron/ironing board, cots/infant beds, rollaway beds

2 Bedroom

  • 126 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom

3 Bedroom | In-room safe, iron/ironing board, cots/infant beds, rollaway beds

3 Bedroom

  • 166 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 2 Queen Beds and 2 Single Beds

View all photos for 2 Bedroom Ocean

2 Bedroom Ocean | In-room safe, iron/ironing board, cots/infant beds, rollaway beds

2 Bedroom Ocean

  • 126 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom

1 Bedroom | In-room safe, iron/ironing board, cots/infant beds, rollaway beds

1 Bedroom

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Two Bedroom Apartment

  • Sleeps 6
  • 2 Single Beds and 1 Queen Bed

View all photos for Three-Bedroom Apartment

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Three-Bedroom Apartment

  • Sleeps 8
  • 2 Single Beds, 1 Queen Bed and 1 King Bed

View all photos for Two Bedroom Apartment With Ocean View

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Two Bedroom Apartment With Ocean View

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Apartment

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

One Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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About this property

Mantra Crown Towers

Luxury aparthotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, guests will find a TV with cable channels, and other amenities include free WiFi and a washer/dryer. Weekly housekeeping is available.
Mantra Crown Towers offers 74 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Televisions come with cable channels. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Mantra Crown Towers. During your stay, you're just a quick walk from Surfers Paradise Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. Built in 1997, this luxury aparthotel has 74 apartments over 39 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Thai cuisine while dining at Chiang Mai Thai
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Treat yourself to manicures and pedicures, body treatments or facials at the spa
  • Services include babysitting, a children's club and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Surfers Paradise Beach and Cavill Avenue
  • Airport drop-off shuttle service available for a fee
Mantra Crown Towers offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Mantra Crown Towers. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Gold Coast aparthotel is smoke free.

Chiang Mai Thai – This restaurant specialises in Thai cuisine and only serves dinner.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • In-room massages
  • Indoor pool
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Cot: AUD 10 per day
  • Playground

Restaurants on site

  • Chiang Mai Thai

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 43 per night

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 31-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym
  • Waterslide
  • Scuba diving nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 39 floors
  • 74 units
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 43.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 43.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mantra Crown Towers offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Crown Mantra
Crown Mantra Towers
Crown Towers Mantra
Mantra Crown
Mantra Crown Towers
Mantra Crown Towers Aparthotel
Mantra Crown Towers Aparthotel Surfers Paradise
Mantra Crown Towers Surfers Paradise
Mantra Towers
Crown Towers Hotel Surfers Paradise
Mantra Crown Towers Gold Coast/Surfers Paradise
Mantra Crown Towers Aparthotel
Mantra Crown Towers Surfers Paradise
Mantra Crown Towers Aparthotel Surfers Paradise

Mantra Crown Towers Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 682 out of 1611 reviews
Rating 8 - Good. 602 out of 1611 reviews
Rating 6 - Okay. 191 out of 1611 reviews
Rating 4 - Poor. 100 out of 1611 reviews
Rating 2 - Terrible. 36 out of 1611 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Enjoyable but we wouldn’t return
Our stay was okay. The apartments are large, the pool is awesome and most staff were lovely. However I always feel a bit ripped off when you book almost a year in advance, pay for an ocean view, then get placed in a room on the side where you can only see the ocean between buildings if you’re out on the balcony, looking a certain way. This is in contrast to a room my parents booked only months out and were placed on the 32 floor (we were on 17) with a gorgeous full ocean view. It feels deceptive. It also seems strange a big chain like the Mantra would have an onsite cafe that is cash only. Our stay was good and I’m glad we gave it a try but I wouldn’t go back.
Stayed 5 nights in Dec 2024

6/10 Okay

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was construction going on opposite the hotel, very noisy early morning
Stayed 5 nights in Oct 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
many of the games didnt work in the games room but apart from that, all good
Stayed 6 nights in Dec 2024

10/10 Excellent

Peter

Travelled with family
Liked: Amenities
Great family hotel with lots to do. Interior feels a bit dated but otherwise it’s okay
Stayed 2 nights in Dec 2024

10/10 Excellent

Balbir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and facilities. The staff is very professional and caring.
Stayed 4 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had the best stay ever with my 3 kids at the Crown Mantra. Yes, the hotel may be a little bit dated however the rooms were spacious, clean and it has the best pool in Surfers. Money well spent.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Better options for the locking of the balcony doors could be better, and somewhere to hang wet clothing that can’t be put into a dryer also. One of the bathrooms weren’t given a real good clean over before our arrival also. Otherwise me and the family loved it!
Stayed 7 nights in Oct 2024

6/10 Okay

Terence

Disliked: Cleanliness, property conditions & facilities
Rooms definitely need to be updated very old and have a damp smell
Stayed 2 nights in Oct 2024

6/10 Okay

Merryn

Travelled with partner
Liked: Cleanliness
Great location
Stayed 3 nights in Oct 2024

8/10 Good

Daniel

Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for my family to stay. Pool facilities kept the children entertained and the hitel was in walking distance to multiple dining options. I would definitely stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Julie

Travelled with family
Liked: Amenities
The 2 bedroom suite was quite dated but spacious and had everything that we and our grandsons needed. The pools in the hotel and it's proximity to the beach and shops were perfect.
Stayed 7 nights in Sep 2024

10/10 Excellent

Vivien

Travelled with family
Liked: Cleanliness, amenities, room comfort
We had 4 nights in a very comfortable 2 brm sea view unit (needs seaview as there is construction on the other side) A great place with fabulous pools & private beach such fun for kids.Scrumtious Thai Restaurant attached to Hotel - a must! Very handy to Surfers. Close to Seaworld. Good Staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Tenisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel before and I loved it so coming back again wasn’t a disappointment it was amazing and will always recommend crown mantra towers to anyone else. The staff are amazing and friendly.
Stayed 7 nights in Aug 2024

8/10 Good

Rob

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The apartment was spacious and well appointed, a little dated but still functional and worthwhile. Excellent proximity to public transport and the air show. The construction next door was not an issue.
Stayed 4 nights in Aug 2024

6/10 Okay

helen

Stayed 4 nights in Jul 2024

8/10 Good

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and spacious. Had everything we needed. Also close to everything
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Run Down Room
Curtains falling of rails.
Shower cap missing.
Mandarin peel on window ledge behind curtain.
Holes in curtains
Stayed 5 nights in Jul 2024

4/10 Poor

Lisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worse property I have stayed at, right from arrival WiFi did not work, numerous conversations with reception about this to be told on our checkout the transformer had blown up a couple of weeks earlier and waiting for it to be repairs. The toilet kept running on and the air-conditioning knob kept falling off so unable to change temperature. With all of this we were never offered to be moved. I will not be going back to this resort again!!
Stayed 2 nights in Jun 2024

8/10 Good

C

Travelled with family
Liked: Cleanliness, room comfort
good for kids
good amenities however looking dated now. great for kids with the pool. a shame the construction next door will impact my choice to stay again.
Stayed 3 nights in Jun 2024

4/10 Poor

Poonam

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment we received was not cleaned properly. The shower head in shower was not in good condition, very lose just feel like about to break. Plus water was not coming out from it too. Carpet was not vacuumed property. Not enough applices in kitchen. Kitchen stove was very dirty. Had parki g issues as well. The parking sport we received was very hard to park the car. Will not recommend to anyone.
Stayed 5 nights in Jun 2024

8/10 Good

David, Auckland

Liked: Cleanliness
Stayed 7 nights in May 2024

8/10 Good

Shihui

Travelled with family
Liked: Cleanliness, room comfort
Great for young families!
Apartment is a bit dated, and few minor issues like leaking tap, lose tap, and tile floor felt a bit oily. Overall still quite clean though, beds are comfortable, aircon unit pretty solid. Lovely view from the balcony. The best thing is the pool facilities, my son just loved every minute of playing in allt he 3 different pools. Location is quite central, would recommend, esp for young families! Pricing is also reasonable.
Stayed 3 nights in Apr 2024