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Hotel Alpenhof

3.0 star property

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Photo gallery for Hotel Alpenhof

Reception
Restaurant
Free WiFi
Economy Double or Twin Room | Free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
R. Artur Reiman 88, Gramado, RS, 95670-000
  • Gramado Central Avenue
    ‪13 min walk‬
  • Gramado Covered Street
    ‪15 min walk‬
  • Mini Mundo
    ‪4 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪89 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Free WiFi

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | Free WiFi

Economy Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Terrace/patio

Pousada Vista do Lago

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (51)
The price is CHF 22
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Pousada Vista do Lago

About this property

Hotel Alpenhof

Hotel with free breakfast, near Gramado Covered Street
Along with a 24-hour front desk, this smoke-free hotel has a communal living room and a front desk safe. Free buffet breakfast and free WiFi in public areas are also provided.
Hotel Alpenhof offers 37 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.
During your stay at Hotel Alpenhof, you're just a quick walk from Santa Claus Village. Enjoy features like free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include a front desk safe and a communal living room
  • Just a 4-minute drive from Gramado Covered Street and 11 minutes from Snowland Park
Free breakfast is served daily. WiFi is free in public spaces. Hotel Alpenhof also features a front desk safe and a communal living room.

This 3-star Gramado hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 0 metres

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Hotel Alpenhof Hotel
Hotel Alpenhof Gramado
Hotel Alpenhof Hotel Gramado

Hotel Alpenhof Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 87 reviews
Rating 8 - Good. 21 out of 87 reviews
Rating 6 - Okay. 10 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 2 out of 87 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Humberto

Stayed 1 night in Jul 2024

6/10 Okay

Danielle

Stayed 1 night in Apr 2023

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável, espaçoso e bem arejado Hotel com boa localização
Stayed 1 night in Nov 2024

10/10 Excellent

Aline

Stayed 1 night in Nov 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ISAQUIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel organizado e próximo ao centro
Local com profissionais receptivos e atenciosos, com cama confortável e rua tranquila, próxima ao centro, cerca de 10 min de caminhada até rua coberta.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Luciano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperava mais
Esperava mais, sem opções na Tv para relachar após chegar no hotel, apenas alguns canais aberto e um de esporte e um de filme que travavam toda hora. Café da manha bom, acomodação no quarto poderia melhorar, alguns pontos de sujeira, principalmente no box do banheiro, toalhas um pouco asperas
Stayed 2 nights in Oct 2024

10/10 Excellent

Claudia

Stayed 1 night in Jun 2024

8/10 Good

Aryella

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8
Muito bom, preço acessível, bom café da manhã, limpeza ótima, funcionários atenciosos, próximo do centro,
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paulo Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carolina

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Marcos

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Samanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mais simples mas cama ótima lençóis e quarto limpos e chuveiro quente. Café da manhã muito bom tbm. Voltarei
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Acomodação média, podendo melhorar!
Achei o quarto super simples e bem pequeno em relação ao valor que foi pago e comparado a outros hotéis que já fiquei na mesma cidade e foram até mais em conta, a cama era simples de madeira e não era muito confortável e o ar condicionado não estava esquentando como deveria..
Stayed 1 night in Jul 2024

6/10 Okay

THAYANE

Travelled with family
Liked: Property conditions & facilities
Diária
O local tinha um custo benefício muito bom. Pelo valor da diária está razoável. Porém a cidade de Gramado é muito fria, liguei o chuveiro e esperei mais de 15 min e mesmo assim a água permaneceu morna. Foi solicitado 1 cama de casal e 1 cama de solteiro. Foi colocado duas camas de solteiros juntas, e isso incomodou bastante, pois elas se separavam.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ROBSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Rosália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Nicole

Disliked: Staff & service, property conditions & facilities
BANHO FRIO NO INVERNO
Terrível! Chuveiro com água fria em pleno JUNHO! NÃO RECOMENDO! Nossa reserva era do dia 10/06 até o dia 12/06, ou seja, no inverno. Dia 10/06 Chegamos e fomos bem recepcionados, até aí tudo ok. De noite, quando fomos tomar banho, o chuveiro simplesmente não aquecia. Mas relevamos por ser tarde. Dia 11/06 No outro dia, avisamos os funcionários no café da manhã que o chuveiro estava frio, foram duas funcionárias verificar, uma simpática e outra debochada. Ligaram e estava quente, pensamos que o problema estava resolvido. Chegando de noite, lá pelas 23h fomos tomar banho e estava frio novamente, fui até a recepção, havia um jovem assistindo anime, o que não tem problema, mas enquanto eu falava do chuveiro ele não me olhou em nenhum segundo. Seguiu assistindo seu anime e me disse: “ah, como tem poucos hóspedes desligaram a caldeira do chuveiro, não tem o que fazer” PASMEM, ele realmente me disse isso! Tomamos novamente banho frio! Dia 12/06 Acordamos, tomamos café da manhã (que é bem ruim, aguado e as funcionárias literalmente não se importam contigo) e fomos tomar banho, e adivinhem? NOVAMENTE FRIO! Enfim, não recomendo, foram totalmente indiferentes conosco!
Stayed 2 nights in Jun 2024