Hampton Inn & Suites Grand Rapids Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Grand Rapids Downtown

Reception
Exterior
Indoor pool
Reception
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
433 Dudley Place NE, Grand Rapids, MI, 49503
  • Heritage Hill Historic District
    4 min walk
  • Grand Rapids Art Museum
    18 min walk
  • Grand Rapids Children's Museum
    2 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    19 min drive

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

King, Studio, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

King, Studio, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

King, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Grand Rapids Downtown

Hotel with free breakfast, near Van Andel Arena
An indoor pool, a fitness centre and a rooftop terrace are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and a free area shuttle are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Hampton Inn & Suites Grand Rapids Downtown offers 142 accommodations with a safe and free newspapers. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns and hairdryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Grand Rapids Downtown. During your stay, you're just a quick walk from Heritage Hill Historic District. You'll find features such as free breakfast, free WiFi in public areas and a free area shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Heritage Hill Historic District and a 2-minute drive from Van Andel Arena
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Grand Rapids Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A free area shuttle within 1 miles is available. A rooftop terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Grand Rapids Downtown. For a fee, parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1 miles
  • Area shuttle
  • Covered parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (127 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hampton Inn & Suites Grand Rapids Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1041 reviews" "
Rating 8 - Good. 221 out of 1041 reviews" "
Rating 6 - Okay. 49 out of 1041 reviews" "
Rating 4 - Poor. 16 out of 1041 reviews" "
Rating 2 - Terrible. 23 out of 1041 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gina

Travelled with partner
Liked: Cleanliness, amenities
Ask for extra pillows and blankets and we got them.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness
Na
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Handicapped Restroom Was Not / /Dining Seats Dirty
A raised toilet seat or tall toilet and handrails should be part of any room advertised as handicap accessible. We did not get that. The seat was standard height and the only thing to grab on to was the towel bar on the glass shower wall. Not exactly rated for assist purposes. The picture below is not of the room, but what one might expect of a room with a handicap toilet. Also, while the breakfast was nice, the cloth covered seats in the dining area were water and food stained and generally dirty. Not a good indication of standard of care for cleaning in public spaces.
Stayed 1 night in Aug 2024

8/10 Good

MaryAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was surprised to learn that rooms are not automatically cleaned each day. I have never had this experience before and will say I was disappointed. I was told I needed to request that the room be done. For the price being paid, it seems like it is a reasonable service to be provided.
Stayed 2 nights in Aug 2024

10/10 Excellent

YONG

Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sukhakar

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to check-in and clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very nice pool area
Stayed 1 night in Aug 2024

8/10 Good

Jenna

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste bins not emptied during our 4-night stay - and room never serviced. Otherwise excellent.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Everything was fine that I can think of but when we came back around 3 pm the pool was closed and remained colsed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacob

Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Annamarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. They overbooked and did not have the original room I booked but gave us a room that actually worked out better for how many people we had staying there. They paid for our parking, and gave us snacks as a thank you for being understanding! Very clean room, breakfast was great, and very walkable area. All around great place to stay!
Stayed 2 nights in Jul 2024

8/10 Good

Kathlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

BRANDON

Stayed 2 nights in Jul 2024

6/10 Okay

Caren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were in 510 and a dog barked from 9 to 10:30 pm and started barking again about 8 am. Very frustrating to say the least.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chad, Monroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean and good location.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Maid service lacking
We were here for 3 days for a softball tournament. This Hampton Inn was in a good location and very close to great restaurants and convenient to the highway. Parking was also convenient. The room was updated and comfortable. However, the shower had hair in it when we arrived. We let the manager know but nothing was done. Then over our three night stay, we never had maid service and had to take out our own garbage. When I let the front desk know they just said they were understaffed. The people we traveled with had dog hair all over the sofabed in their room. The pool area was clean and well maintained. Overall it wasn’t a bad stay but I would expect more from a Hilton property.
Stayed 3 nights in Jul 2024