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Sheraton Grand Rapids Airport Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Executive lounge
Exterior
Meeting facility
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Pool
    Pool

Explore the area

Map
5700 28th St SE, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    14 min walk
  • Patterson Ice Center
    3 min drive
  • Calvin College
    6 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (959)
The price is CHF 76
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Sonesta Hotel Grand Rapids Airport

About this property

Sheraton Grand Rapids Airport Hotel

Hotel in Grand Rapids with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. Change of towels is available on request
Sheraton Grand Rapids Airport Hotel offers 259 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Rapids Airport Hotel. During your stay, you'll be within walking distance of MSA Fieldhouse. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 25 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from DeVos Performance Hall and 13 minutes from Van Andel Arena
  • Dogs welcome for a fee (restrictions apply)
Sheraton Grand Rapids Airport Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, 25 meeting rooms, and coworking spaces are available. Multilingual staff, gift shops/newsstands, and a garden are also featured at Sheraton Grand Rapids Airport Hotel. Self parking is free.

This 4-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
Sheraton Grand Rapids Airport Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Sheraton Grand Rapids Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 265 reviews" "
Rating 8 - Good. 47 out of 265 reviews" "
Rating 6 - Okay. 21 out of 265 reviews" "
Rating 4 - Poor. 11 out of 265 reviews" "
Rating 2 - Terrible. 13 out of 265 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to write home about.
This hotel was fine. The staff was friendly and helpful. The room seemed small and breakfast was not included. The pool was nice and big. The room was clean and updated, but overall, "nothing to write home about."
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Room was great, kids loved the balcony that looked at the pool. Clean lobby & friendly staff. Will stay again!
Stayed 1 night in Aug 2024

8/10 Good

Steven M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

MINKYU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I would book again. It was pleasant
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place to stay. Rooms are clean and comfortable. Food is good and pool area is very nice. Will definitely stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
At check in we were told the kitchen closed at 10pm in case we needed a snack. The bartender informed us the kitchen was closed it was 9:30. That was a huge bummer but the bar space was really cool. When we got to our room no hot water. I called and they said they were working on it. Again huge bummer. I was so exhausted and needed some rest. So i got to shower at 430am before leaving for our flight. Not ok at all. Overall i liked the property,?the pool space looked great, it was clean and the employees seemed very friendly. The airport was very close. If we go back to GR i would give them another try.
Stayed 1 night in Aug 2024

6/10 Okay

Jasmine

Liked: Room comfort
Disliked: Cleanliness, staff & service
Door guard loose and coming off.
Stayed 1 night in Aug 2024

4/10 Poor

Dustin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. They took great care of me.
Stayed 1 night in Aug 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service very accommodating
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was amazing. Staff was very positive and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner was surprisingly delicious. Whole experience was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Stayed 1 night in Jul 2024

8/10 Good

ROBERT

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay and we would consider returning. The value compared to other comparable hotels in the area was very good and the staff were friendly and accommodating. Most of the hotel was clean however the pool area was not well kept and had trash throughout it and the pool itself was dirty. Our hot water in our room also did not work for the one night we were there. Not a perfect stay but we would consider staying here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great and the staff are very friendly. They have indoor and outdoor pool and also a fire pit that’s great for smores.
Stayed 2 nights in Jul 2024

2/10 Terrible

Darius

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Find another hotel
Checked in and the room TV did not work. Called desk and over an hour later was told I would get a new room. Packed up, got a new room, unpacked and the TV in the new room also did not work. Called front desk again and was told to pack up and get a new room. I asked if the TV worked in the next room and was told I wouldn’t know until I switched rooms and tried to turn it on. I gave up. Was told that hotel wouldn’t make a charge adjustment because I paid through hotels.com. Hotels.com won’t do anything o make it right. Do yourself a favor and book a reputable hotel directly. At least that way you can dispute the charge.
Stayed 1 night in Jul 2024

8/10 Good

jacobus, london

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel, nice pool area, very close to dining and shopping. desk crew not very enthusiastic rooms are clean and very roomy
Stayed 1 night in Jul 2024

10/10 Excellent

Karina

Stayed 1 night in Jul 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Chandler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024