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Holiday Inn Express Hotel & Suites Grants - Milan by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Grants - Milan by IHG

Exterior
Indoor pool
Restaurant
Combined shower/bathtub, hydromassage showerhead, hair dryer, towels
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Kitchen
  • Pool
  • Gym
  • Laundry

Explore the area

Map
1512 E Santa Fe Ave, Grants, NM, 87020
  • Northwest New Mexico Visitor Center
    ‪18 min walk‬
  • Mining Museum
    ‪4 min drive‬
  • Sky City Casino
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Low Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Low Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Access Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Blackout curtains, iron/ironing board, free cots/infant beds

Best Western Grants Inn

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.0 out of 5, Very good, (788)
The price is CHF 139
for 1 room
includes taxes & fees
2 Jun - 3 Jun
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About this property

Holiday Inn Express Hotel & Suites Grants - Milan by IHG

Hotel in Grants with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites Grants - Milan by IHG offers 76 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Kitchenettes offer fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Grants - Milan by IHG. During your stay, you're just a quick walk from El Malpais National Conservation Area. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes on foot from El Malpais National Conservation Area and a 2-minute drive from Northwest New Mexico Visitor Center
Holiday Inn Express Hotel & Suites Grants - Milan by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Grants - Milan by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Grants hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 14 February 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express GRANTS MILAN
Holiday Inn Express Hotel GRANTS MILAN
Holiday Inn Express Hotel And Suites Grants-Milan
Holiday Inn Express Hotel Milan
Holiday Inn Express Hotel Grants Milan
Holiday Inn Express Grants Milan
Hotel Holiday Inn Express Hotel & Suites Grants - Milan Grants
Grants Holiday Inn Express Hotel & Suites Grants - Milan Hotel
Hotel Holiday Inn Express Hotel & Suites Grants - Milan
Holiday Inn Express Hotel & Suites Grants - Milan Grants
Holiday Inn Express Hotel Suites Grants Milan
Holiday Inn Express Hotel Milan
Holiday Inn Express Milan
Holiday Express Grants Milan

Holiday Inn Express Hotel & Suites Grants - Milan by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 297 out of 707 reviews
Rating 8 - Good. 202 out of 707 reviews
Rating 6 - Okay. 100 out of 707 reviews
Rating 4 - Poor. 59 out of 707 reviews
Rating 2 - Terrible. 49 out of 707 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Very poor service

This was the worse hotel that we had to stay at during our whole trip. First we had trouble with card keys working. No carts to bring up luggage. The sink in the bathroom was broken and they told me we could use the pool bathroom sink to brush our teeth etc. went Girl call her manager to report the problem and to see what could be done to help us out. She never did get back to us. I had to go down and ask her and was told that nothing could be done that they had put an out of order on this room so no one else would have this problem. Then to top it all off went to get a coffee and the coffee pot was empty!!! Not a good start to our morning. Was also told that because we booked through Hotels.com they would not compensate our inconvenience. So I will be contacting them regarding this matter. Ever try brushing your teeth in the shower. It’s interesting. Also we had one towel left between us as the other towels were used to mop up the water on the floor.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I know tvs are not so important but our first room tv didn’t work. They moved us and the second room got one station, Luckily it was fine for the night. I guess for the $ TVs should be in working order. The staff was as helpful as they could be.
Stayed 1 night in Feb 2025

2/10 Terrible

Marcus

Stayed 2 nights in Feb 2025

6/10 Okay

Tonja, Ellicott City

Stayed 1 night in Feb 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Stayed 1 night in Jan 2025

6/10 Okay

Timothy

Stayed 1 night in Jan 2025

8/10 Good

Earl

Travelled with family
Liked: Property conditions & facilities
Would stay again!!
Stayed 1 night in Jan 2025

8/10 Good

Mark A

Stayed 1 night in Jan 2025

8/10 Good

Berbadette

Stayed 2 nights in Jan 2025

8/10 Good

Denise

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Linda

Stayed 1 night in Dec 2024

10/10 Excellent

william

Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

6/10 Okay

Gregory

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Below average

Stayed one night but AC was very noisy and window didn’t have curtains so very bright light was directly on our face. There was a shade but it was hardly blocking the light. Room was clean though and staff was good too
Stayed 1 night in Dec 2024

2/10 Terrible

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2024

8/10 Good

Anna

Stayed 1 night in Nov 2024

2/10 Terrible

Cheryl

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None of the amenities worked - tv, microwave or refrigerator.
Stayed 1 night in Oct 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024