Embassy Suites by Hilton Greenville Downtown Riverplace

3.5 star property

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Photo gallery for Embassy Suites by Hilton Greenville Downtown Riverplace

Exterior
Reception
Reception
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
250 Riverplace, Greenville, SC, 29601
  • The Peace Center
    ‪3 min walk‬
  • Falls Park on the Reedy
    ‪3 min walk‬
  • Fluor Field at the West End
    ‪9 min walk‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪21 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Balcony

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Balcony

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible

  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Hearing)

  • 47 sq m
  • Sleeps 6
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

  • River view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony

  • 55 sq m
  • Sleeps 6
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Balcony

  • River view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Balcony

  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed (Roll In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Balcony (Roll-In Shower)

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Greenville Downtown Riverplace

Riverwalk hotel with 2 restaurants and free breakfast
This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking and coffee/tea in a common area.
Embassy Suites by Hilton Greenville Downtown Riverplace offers 156 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Greenville Downtown Riverplace gets good marks from our customers. During your stay, you're just a quick walk from Falls Park on the Reedy. Free WiFi in public areas, a free manager's reception and 2 restaurants are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests like the bar and breakfast
  • Steps from Falls Park on the Reedy and a 3-minute drive from Bon Secours Wellness Arena
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Greenville Downtown Riverplace offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Embassy Suites by Hilton Greenville Downtown Riverplace also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3.5-star Greenville hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Greenville Downtown Riverplace has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Covered parking on site (USD 7 per day; includes in/out privileges)
  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium channels
  • Pay films

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 7.00 per day (in/out privileges)
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Greenville Downtown Riverplace Hotel
Embassy Suites Hilton Riverplace Hotel
Embassy Suites Hilton Greenville Downtown Riverplace
Embassy Suites Hilton Greenville Downtown Riverplace Hotel
Embassy Suites Hilton Riverplace Hotel
Embassy Suites Hilton Greenville Downtown Riverplace
Embassy Suites Hilton Riverplace
Embassy Suites by Hilton Greenville Downtown Riverplace Hotel
Hotel Embassy Suites by Hilton Greenville Downtown Riverplace

Embassy Suites by Hilton Greenville Downtown Riverplace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1001 reviews
Rating 8 - Good. 175 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony James, Holland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Super clean and kept up pretty well. Staff was very friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this area around the river--so walkable to shopping and dining options. This hotel offers a couple of restaurants, a happy hour and a breakfast so I don't see how you can beat it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Evgeniya

Stayed 2 nights in Jan 2025

6/10 Okay

Mariana

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Very overpriced!
Stayed 1 night in Feb 2025

4/10 Poor

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

A room for improvement

Tub had yucky nonstick mat in it. Didn’t drain properly. Had water covering my ankles over the mat in the shower. No thermostat in the room and it was too hot even though it was 30 degrees outside.
Stayed 1 night in Feb 2025

10/10 Excellent

Cliff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful space with nice people working everywhere! Breakfast was excellent too!
Stayed 2 nights in Feb 2025

6/10 Okay

Philippa, Mt Pleasant

Disliked: Property conditions & facilities
Great location which is probably what you are paying for. Nothing else is really worthy of a good review. Room fine. No shampoo filled up - no one to ask for some earlier - when I did it seemed like I was bothering staff. Breakfast pretty awful - toaster didn’t work so asked staff who kicked it and it started working. Bread stale. Pastries look as though they have been sitting there for days. We booked a suite and the sofa bed was so close to our bed it almost touched it. Really wouldn’t recommend especially since it’s so pricey. Great location though but now there are many more hotels to choose from.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, great location!
Stayed 5 nights in Feb 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and beautiful facility.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with a good location!
Stayed 1 night in Feb 2025

10/10 Excellent

Glacier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area. The rooms were nice and clean. We had complimentary drinks during happy hour and the omelette were delicious for breakfast. Staff were friendly. Close to many restaurants and shops. I would definitely recommend and revisit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Terra went above and beyond! Excellent customer service!
Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Too few check-in folks - one serving a long line of people. And she seemed quite slow. We came in before check-in time and were told our room was not ready and the clerk could give us no idea when it would be. We informed her that we had dinner reservations at 7:00 and she replied she hoped to have our room for us before then and that she would call us when it was ready. No call back by the listed 4:00 check in time but when we were finally waited on our room was ready so.... The parking garage was a confusing mess and the elevator system to actually get in the hotel was a two step process. Elevators were not marked or identified well. The room itself was pretty good though there was no temp control - at least the one we had did nothing and would not change. The temp was never to our liking. Breakfast was very average with tasteless eggs and bacon. Didn't want to have to wait on a custom omelet as there was no one at the counter when we arrived. All in all not a great experience for the price.
Stayed 1 night in Feb 2025

6/10 Okay

Lyndsey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Beautiful hotel that was beyond our expectations..❤️
Stayed 1 night in Feb 2025

2/10 Terrible

Melissa, Lavonya

Stayed 1 night in Feb 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but very comfortable. Our only glitch was that in the middle of a shower, I discovered that the shampoo and conditioner dispensers were empty. They promptly brought new containers when I called downstairs (dripping wet). The complimentary snacks and beverages were a wonderful touch, and the hot breakfast is always good. The breakfast cook was very friendly and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Terri

Stayed 1 night in Feb 2025

10/10 Excellent

Marilena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from all staff
Stayed 1 night in Jan 2025

10/10 Excellent

Linsley

Stayed 1 night in Feb 2025