Well, after a long 9 1/2 hour drive, we were ready to enjoy our stay in a beautiful new location for us! Wrong, had no code to get into the place. Called and waited for a text with the access code. Got up the flight of stairs to see that the apartment was not clean! Been a while since the last people to stay. Called the number to see what was up, remote customer service person really needs to mute his roosters in the background. Long story short, mistakes were made, cleaner was not aware that this unit was not ready. Was told to wake in our car, which was in a parking garage a block away, mind you, we brought up our luggage, to go sit in our car. This did not start off well. The strobe alarm with the commercial fire alarm system was strobing every 15 seconds! I was told to disconnect the smoke detector! Life safety aside, this was not only mounted 9 feet on a wall, but it was something you CANNOT disconnect. The rooster man told me the cleaning lady would fix it. We are not 2 1/2 hours of waiting for something to happen. The manager was to call me, after being disconnected twice, she did call back. I told her that when we were booking, there were two apartments close to each other. I told her I wanted the other one since we have not been able to do anything with the strobe alarm. I did meet the cleaning lady, very nice, she suggested she could put a piece of duct tape over the strobe to stop it? Life safety should be first!