2/10 Terrible
Kay
5 Jan 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
**The Soco House in St. Lucia: A Complete Disaster - Stay Far Away!**
If I could give zero stars to The Soco House, I would. My experience at this hotel was nothing short of awful, and I feel compelled to warn others about the many issues we encountered during our stay.
**False Advertising at Its Finest**
Do not be fooled by their slick marketing or curated social media images. The Soco House is far from the "luxury boutique" experience it claims to be. What you get is a poorly maintained property with subpar service, terrible amenities, and a long list of disappointments.
**Moldy, Dirty Rooms**
The rooms were disgusting. There was a pervasive moldy smell, and we even found visible mold in various places. The cleaning service is practically nonexistent—they don’t replace towels, the linens are dirty, and the rooms are left unkempt. If you want fresh towels, good luck. You’re better off bringing your own.
**Not a True All-Inclusive**
This is NOT a real all-inclusive resort. You can’t eat or order food whenever you want—it’s restricted to specific time windows. Even snacks are rationed by staff, so don’t think you can grab a bite when you’re hungry. Want to enjoy a drink on the beach? Forget it—they don’t allow you to take cocktails or beverages there.
**Horrible Food and Limited Choices**
The food was bland, repetitive, and far from enjoyable. They don’t change the menu, so you’ll be eating the same uninspired meals every day. And there’s no room service
Kay
Stayed 4 nights in Dec 2024
