4/10 Médiocre
Haley B.
30 nov. 2024
Les points faibles : Propreté
Beautiful Location, but Lacked Basic Cleanliness
First, the positives— the property managers were very kind and helpful. Upon check in, we had an issue where two smoke detectors were chirping and they came promptly to fix it. The smoke detector started chirping again in the middle of the night (around 2:15 am) and they were still kind enough to come out and help us. We cannot thank them enough.
Sadly, that’s where the positives end. The house was not clean when we arrived. We had to wipe down all the surfaces in the kitchen (counter tops, stove top, dining room table,, living room (entry table, coffee table, side tables), and bathroom multiple times to get them clean. The chairs and couches were covered with pet hair. There was a strong sewer smell that came from two of the three bathrooms. Also, the heat had not been turned on yet for the season, so we had to air hour the house while the dust from the furnace burned off. There were also wet dishes left in the dishwasher and a smelly dish towel hung up by the sink.
Then when we went to get ready for bed, we found additional pet/human hair on the pillows in the master bedroom. The mattress in the master bedroom is also in desperate need of replacing— there were two substantial divots on each side, so getting sleep was a challenge.
The house could be lovely if it had been cleaned properly, and the view of the lake was wonderful, but sadly, this was one of the most disappointing rentals I’ve ever stayed in.
Haley B.
Séjour de 3 nuits en novembre 2024