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Four Points by Sheraton Guangzhou, Dongpu

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Guangzhou, Dongpu

Lobby
Presidential Suite, 2 Bedrooms | Living room | 32-inch flat-screen TV with cable channels, TV
Shopping centre
Indoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
No. 1 Jing Ying Road, Hui Cai Road, Dongpu, Tian He District, Guangzhou, Guangdong, 510660
  • Guangdong Olympic Stadium
    3 min drive
  • Tianhe Park
    5 min drive
  • Pazhou Pagoda
    8 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    53 min drive

Room options

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room | 32-inch flat-screen TV with cable channels, TV

Presidential Suite, 2 Bedrooms

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Soluxe Hotel Guangzhou

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (897)
The price is CHF 77
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Soluxe Hotel Guangzhou

About this property

Four Points by Sheraton Guangzhou, Dongpu

Luxury Guangzhou hotel in Tianhe with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Housekeeping is available on request.
Four Points by Sheraton Guangzhou, Dongpu offers 296 accommodations with minibars and a safe. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
During your stay at Four Points by Sheraton Guangzhou, Dongpu, you'll be close to Canton Fair Complex. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at China Spice
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by car from Canton Fair Complex and 12 minutes from Canton Tower
  • Airport shuttle service available for a fee
Four Points by Sheraton Guangzhou, Dongpu offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Four Points by Sheraton Guangzhou, Dongpu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
China Spice – This restaurant specialises in Chinese cuisine.
The Eatery – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lounge – This bar only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 196 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • China Spice
  • The Eatery
  • The Lounge

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Guangzhou, Dongpu

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 196 per person
  • Airport shuttle fee: CNY 650 per vehicle (one-way, maximum occupancy 15)
  • Airport shuttle fee per child: CNY 650 (one-way)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Dongpu
Dongpu Guangzhou
Four Points Sheraton Dongpu
Four Points Sheraton Dongpu Hotel
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Guangzhou Sheraton Four Points
Sheraton Dongpu
Sheraton Four Points Guangzhou
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Four Points by Sheraton Guangzhou, Dongpu Guangzhou
Four Points by Sheraton Guangzhou, Dongpu Hotel Guangzhou

Four Points by Sheraton Guangzhou, Dongpu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 138 reviews" "
Rating 8 - Good. 60 out of 138 reviews" "
Rating 6 - Okay. 6 out of 138 reviews" "
Rating 4 - Poor. 4 out of 138 reviews" "
Rating 2 - Terrible. 3 out of 138 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shaohua

Stayed 1 night in May 2024

10/10 Excellent

TSZ YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staying for privacy
3rd time staying in this hotel, not very close to any metro, only by taxi. But the service and room is really good, nice maintanance, room service and privacy. If going GZ after will definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Welton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide top notch service. Sally, Jason, Tammy, Jimi, Luca and Kenny and others that I didn’t catch their names made our stay wonderful. Next time in Guangzhou we will definitely only chose the Four Points by Sheraton in Dongpu.
Stayed 13 nights in Oct 2023

8/10 Good

Miguel

Stayed 5 nights in Oct 2023

8/10 Good

Ambika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 4 nights in Oct 2023

8/10 Good

THANH TRUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro is a little further to walk for me.
Stayed 8 nights in Aug 2023

8/10 Good

Madeleine-Friederike

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

MAKEDA ANCAR

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 6 nights in Nov 2019

8/10 Good

Patient Victor

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
My appreciation about the hotel
It is a very good hotel. But one thing is, the majority of its personals don't speak another language a part from Chinese. Even English is difficult for their servers. Also, they don't have Cotton swab, toothpick, weighing machine in the bedroom. They are also far from the business center. These are the few things I found anormal with them. A part from these, all things were good with them. I recommand this hotel to others.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Family vacation. Location is not central but taxis are available to take you to where ever and inexpensive.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Tarja, Jakarta

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice neighbourhood with a lot of restaurants to choose. just by walking 10 minutes to new ikea mall. The staffs are very helpful..i will come again next time.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities and location
Stayed 3 nights in Oct 2019

10/10 Excellent

Cam, Calgary , Alberta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel, staff were excellent and did so many things to make this a great experience,
Stayed 4 nights in Apr 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

Kwong Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a convenient location for me. Hotel staffs are nice and friendly. A good business hotel.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not four out of four points
Location is fairly remote from anywhere although a ten minute walk can get you to the metro. Food in their restaurant was expensive. Concierge staff had poor English and appeared not to work well with each other as a team.
Stayed 1 night in Mar 2019

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good in China
Service in China is always exceptionally good . Need more English tv Chanel’s tho .
Stayed 7 nights in Nov 2018

10/10 Excellent

ZAHARATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at four points by Sheraton
Great service, delicious breakfast , very functional and spacious room.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Service was good. The location was a little far from access but taxi friendly.
Stayed 4 nights in Oct 2018

2/10 Terrible

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
DO NOT TRUST ANY HOTEL STAFF.
The hotel, room, food etc was all fine, the location was out of the way but I knew this HOWEVER Upon leaving I asked the conceriege to book me a taxi to Hong Kong airport, no problem, agreed a fee, and they took me to GUANZGHOU airport. Long story short, I was stuck in Hong Kong for 2 days and it cost me just over £1000.
Stayed 3 nights in Aug 2018