Pros:
- The housekeeping staff were thorough and pleasant.
- Location was, for our purposes, convenient.
- The house is spacious. It was not luxurious, but comfortable.
Cons:
- The property management had no idea how to help with anything. For example, they advised us to drive 18 km away to San Pedro to refill our water cooler jugs, when the minimart in the complex would replace the gallon jugs for less than 1 USD.
- The house suffered from a lack of maintenance; door handles swinging from hinges, fans not working, rusted can openers, pots and pans with months of grease build up on them. From our viewpoint, housekeeping is for maintenance, not deep cleaning.
- When we requested that the rusted, non-operational can opener be replaced, prop management agreed, and then waited 3 days to do so.
- Pool turned fully green, requiring it be emptied, scrubbed and refilled. No pool available for 3 days as a result.
- The washing machine is outside, which was necessary since it banged and swayed against the walls, making quite a racket. Kids would joke "guess the washing machine is running!" whenever the noise sounded. Needs to be stabilized.
- There is an external security camera in the washing machine area not disclosed in the listing.
Not specific to this place, but be mindful of the high cost of electricity in DR. This added $700 USD to our total cost for a booking of 4 weeks, when we occupied the house for only 3.