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Novotel Guwahati GS Road Hotel

4.5 star property

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Photo gallery for Novotel Guwahati GS Road Hotel

Minibar, in-room safe, desk, laptop workspace
Exterior
Exterior
Bar (on property)
Poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Downtown, Dispur, G S Road, Guwahati, Assam, 781006
  • Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.)
    ‪71 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds

Executive Suite, 1 Double Bed with Sofa bed, City View

  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Single Beds, City View (Complimentary Cocktail Hours)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, City View (Complimentary Cocktail Hours)

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, City View (Complimentary Cocktail Hours)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, City View (Complimentary Cocktail Hours)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, City View

Superior Room, 1 Double Bed, City View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Guwahati GS Road Hotel

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel Guwahati GS Road Hotel offers 118 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
During your stay at Novotel Guwahati GS Road Hotel, you'll be within walking distance of Guwahati Tea Auction Centre. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine while dining at The Square
  • Buffet breakfast served daily for a fee
  • Indulge with reflexology, facials or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Guwahati Tea Auction Centre and 6 minutes from Nehru Stadium
  • Airport shuttle service available for a fee
Novotel Guwahati GS Road Hotel offers its guests a full-service spa and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Novotel Guwahati GS Road Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 4.5-star Guwahati hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
The Square – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.
Malt – On-site bar. Happy hour is offered. Open daily.
Bristo – This bistro specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 749 for adults and INR 399 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Bristo
  • Malt
  • The Square

Things to do

  • 24-hour health club
  • Full-service spa

Family friendly

  • Free cot
  • Highchair
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (6,000 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 749 for adults and from INR 399 for children
  • Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 2500 (one-way)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Novotel Guwahati GS Road Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Guwahati GS Road Opening May 2017 Hotel
Novotel GS Road Opening May 2017 Hotel
Novotel Guwahati GS Road Opening May 2017
Novotel GS Road Opening May 2017
Novotel Guwahati GS Road Hotel
Novotel GS Road Hotel
Novotel GS Road
Novotel Guwahati GS Road (Opening May 2017)
Novotel Guwahati Gs Road
Novotel Guwahati GS Road Hotel Hotel
Novotel Guwahati GS Road Hotel Guwahati
Novotel Guwahati GS Road Hotel Hotel Guwahati

Novotel Guwahati GS Road Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 25 out of 57 reviews
Rating 8 - Good. 20 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 5 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jishnu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Guwahati
Very well-maintained property with very friendly and helpful staff. Highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

KAPIL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Worst hotel in Guwahati
Hopeless service and staff with Hopeless terms and conditions. I wouls say go for Vivanta if possible but not Novotel
Stayed 2 nights in Oct 2024

10/10 Excellent

AMIT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services of the staff were quite good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lalremruata

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Oct 2024

4/10 Poor

G J

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

sesha rao

Stayed 2 nights in Jun 2024

10/10 Excellent

Abhilash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kanishka, the night duty manager was great in assisting us with a smooth checkout. He even assisted when the room device were slow and introduced us to Dinku in the travel desk to take us to kamakhya temple as we didn’t know much coming from London. Dinku made sure of taking care of us during our journey to kamakhya and airport while going back to London. Absolutely brilliant set of people who made us love the experience. We’ll come back again and refer our friends too!
Stayed 1 night in Apr 2024

8/10 Good

Yanick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Yashu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Western style property and management services
Stayed 2 nights in Nov 2023

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

moyukh

Liked: Cleanliness, property conditions & facilities, room comfort
"Exceptional Experience at Novotel Guwahati
I recently had the pleasure of staying at the Novotel Guwahati, and I can't express enough how exceptional my experience was. From the moment I stepped through the doors, I was met with a combination of outstanding factors that made my stay truly memorable. First and foremost, the food at Novotel Guwahati is nothing short of remarkable. The culinary offerings exceeded my expectations in every way. From a delectable breakfast spread to the mouthwatering dishes at their restaurant, every meal was a delight for the taste buds. The variety of options, quality of ingredients, and the skills of the chefs were truly impressive. It's a food lover's paradise. The hotel's location is also a significant advantage. Situated in a prime area of Guwahati, it provides easy access to key attractions and business centers. Whether you're here for business or leisure, the convenience of exploring the city and experiencing its culture is unparalleled. What truly sets Novotel Guwahati apart, though, is its excellent customer service. The staff goes above and beyond to ensure every guest feels valued and pampered. Their professionalism, friendliness, and readiness to assist with any request is remarkable. From check-in to check-out, I felt like a valued guest, and that made my stay truly enjoyable. In summary, Novotel Guwahati is a gem among hotels. The great food, excellent location, and outstanding customer service make it a top-notch choice for anyone visiting Guwahati.
Stayed 2 nights in Oct 2023

6/10 Okay

Imanjit

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Mr.

Stayed 2 nights in Jul 2023

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights. Enjoyed every bit of it. Stellar service from Ranoj (Front Desk) and Shruti (Housekeeping).
Stayed 2 nights in Feb 2023

10/10 Excellent

Dileep

Stayed 1 night in Dec 2022

6/10 Okay

Ravi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in took for hours. Rooms were not ready. We came in at 2 had lunch and even at 3.15, were told rooms were getting ready. After this hiccup- it was hunky dory- all smooth.
Stayed 1 night in Dec 2022

2/10 Terrible

Rakesh

Business traveller
Disliked: Staff & service, room comfort
Most disappointing experience
Extremely disappointing. Nothing was good from courteousness, hospitality, food, service. The wood work also in shabby condition. Had to check out and move to another Hotel after 2 days
Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Dissapointed
For the price of this hotel things should have been better. We stayed for 2 nights and were never able to get more than one English language channel on the television. The "engineer" came to our room twice and spoke to someone on his phone, asking us specifically what channels we wanted, one by one, and still we only got BBC World News.... eventually. International hotels in this price range always include a basic English language package to include plenty of news and entertainment. Overall, the quality and standard of this hotel has gone down in the last several years. The Taj Vivanta is almost the same price so we will be staying there on our next visit.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The COVID-19 pandemic demands extreme precautionary measures and diligent practices..and every single housekeeping staff lived up to every expectation
Stayed 3 nights in Apr 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My stay
Arrogant and non courteous staff. Food is over priced with less quantity and doesn’t taste good.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The staff was very professional and personal when dealing with me. Found the experience better than Taj Vivanta Guwahati.
Stayed 1 night in Jul 2020

8/10 Good

Amlan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good
Stayed 5 nights in Mar 2020