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Hotel Norddeutscher Hof

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December 2024
January 2025

Photo gallery for Hotel Norddeutscher Hof

Free daily buffet breakfast
Family Room | In-room safe, desk, soundproofing, free WiFi
Front of property
In-room safe, desk, soundproofing, free WiFi
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Kirchenallee 24, Hamburg, HH, 20099
  • Hamburger Kunsthalle
    4 min walk
  • Moenckebergstrasse
    7 min walk
  • Jungfernstieg
    14 min walk
  • Hamburg (HAM)
    34 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, desk, soundproofing, free WiFi

Family Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Economy Single Room

Economy Single Room | In-room safe, desk, soundproofing, free WiFi

Economy Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Triple Room

In-room safe, desk, soundproofing, free WiFi

Comfort Triple Room

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

In-room safe, desk, soundproofing, free WiFi

Family Room

  • 24 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, free WiFi

Standard Twin Room

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, soundproofing, free WiFi

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

In-room safe, desk, soundproofing, free WiFi

Comfort Double Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room Single Use

In-room safe, desk, soundproofing, free WiFi

Comfort Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 2 Single Beds

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includes taxes & fees
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About this property

Hotel Norddeutscher Hof

Pet-friendly hotel connected to the convention centre in Hamburg with free breakfast
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a front desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, multilingual staff, a reception hall and a vending machine are on-site.
Hotel Norddeutscher Hof offers 35 accommodations with a safe and a hairdryer. Televisions come with cable channels.

Bathrooms include a shower. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Norddeutscher Hof. During your stay, you'll be connected to the convention centre and just a quick walk from Schauspielhaus. Enjoy features like free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Norddeutscher Hof.

This Hamburg hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novum Hotel Norddeutscher Hof
Novum Hotel Norddeutscher Hof Hamburg
Novum Norddeutscher Hof
Novum Norddeutscher Hof Hamburg
Norddeutscher Hof Hotel
Hotel Norddeutscher Hof Hotel
Hotel Norddeutscher Hof Hamburg
Hotel Norddeutscher Hof Hotel Hamburg
Novum Hotel Norddeutscher Hof Hamburg

Hotel Norddeutscher Hof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 210 out of 1000 reviews" "
Rating 8 - Good. 553 out of 1000 reviews" "
Rating 6 - Okay. 170 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Liked: Cleanliness, staff & service
One night in Hamburg
Room was clean but tired/dated. No air con but windows opened. There was no bedside light , or light switch by the bed. Only 2 sockets in the room and a table light (not near the bed) was plugged into one. Bed was firm, pillows very soft. Very good shower. Limited breakfast selection but it was enough. Staff were lovely and we were able to leave our bags before we checked in.
Stayed 1 night in Jul 2024

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to central station, lots of food and dining options in the area, the hotel itself doesn’t have AC and there was no wifi in our room which was frustrating. The breakfast was OK, cold cut meats and cheese, fruit and cereals, coffee and tea which is fine.
Stayed 3 nights in Jul 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cercania
Una buena estancia y cerca del centro
Stayed 1 night in Jul 2024

10/10 Excellent

Zenith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessiblility
Stayed 1 night in Jun 2024

4/10 Poor

Elena, Astoria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No air conditioner
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night on our way to Copenhagen. The property is well managed, elevator is a bit small but working as it's supposed to be, room and bathroom are clean. Mattres is in a good condition. Our room was facing the opposite of the Hbf and it was nice and quiet in the evening.
Stayed 1 night in May 2024

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Room comfort
A bit dated hotel, VERY hot daytime in the sun (may 24) but night was better. Good value for money and veru close to the main railway station, which was important to us.
Stayed 1 night in May 2024

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located for the Hauptbahnhof
Clean hotel, basic rooms but absolutely fine for a city break Breakfast was a little basic but overall a hotel I would use again for a future stay
Stayed 2 nights in May 2024

6/10 Okay

Vidmantas

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

simon

Stayed 1 night in Apr 2024

10/10 Excellent

Ian Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Chona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Central train station.
Stayed 4 nights in Dec 2023

10/10 Excellent

Chona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, transportation convenience and good breakfast included.
Stayed 2 nights in Dec 2023

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel was clean, staff lovely, room made up everyday and clean towels, continental breakfast was fine, no kettle or fridge in room
Stayed 3 nights in Dec 2023

8/10 Good

Becky

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great location for the Hamburg central station
The room was clean and large, with plenty of storage, but a bit spartan, it could have done with some pictures on the wall or other decoration. Breakfast was continental with a fair choice. Great location just round the corner from Hamburg Central station
Stayed 1 night in Oct 2023

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Billy

Stayed 8 nights in Jul 2023

6/10 Okay

DEVESH MILIND

Travelled with family
Liked: Cleanliness
Not so friendly staff, rooms facing the main square are noisy. No aircon - cooling.
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Traveling with one teen, the hotel was mainly clean with a very nice breakfast. Our room opened onto the very busy street, and since the weather was very hot we needed the window open so it was very loud late into the night with people yelling, throwing bottles, and sirens. There was no fan or refrigerator, the single beds were very narrow with barely any space between them. The bathroom was very small with no window so a shower resulted in high humidity in the room. On the plus side the location was near to the train and city center with many restaurant choices so it was convenient for sightseeing.
Stayed 3 nights in Jul 2023

10/10 Excellent

Niamh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the location. Mere steps from the Hamburg main train station and a host of attractions, including the charming St. Georg neighbourhood. Very quiet rooms that are basic but comfortable. Breakfast was basic but fresh and a decent variety. Would certainly stay again and recommended for budget conscious travellers.
Stayed 4 nights in May 2023

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Without a doubt, it is the worst hotel we have stayed in in our lives. Worst of all was the rude and impolite treatment of the gentleman at the reception. He was rude, spoiled and did not give us a solution to the problem. We reserved a Triple Comfort room with a sofa bed included for three adults, and upon entering the small room it only had two beds. That was all! We asked to be moved to a room for three people and they told us that the hotel was full. Finally they brought a small bed that hardly fit in the small room and made it difficult for us to move inside it. Our son had to sleep in that uncomfortable and old bed that was right next to the heater. They never solved our problem. But the rude and impolite treatment of the reception employee will be unforgettable. Never stay in this hotel.

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from internet which didn’t work well, everything was perfect.
Stayed 3 nights in May 2023

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay in a Novum Hotel in Hamburg. This hotel is perfect for single and accompanied travellers. 2 minutes from the central railway station and there are many eating places in the neighbourhood. The hotel is quiet and the breakfast is delicious.
Stayed 7 nights in Apr 2023