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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Fireplace
Lunch and dinner served
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly
  • Air conditioning

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington City Hall
    ‪3 min walk‬
  • Burlington Art Centre
    ‪7 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites by Hilton Burlington Toronto

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (677)
The price is CHF 108
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hampton Inn & Suites by Hilton Burlington Toronto

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Lake Ontario. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • Steps from Spencer Smith Lakefront Park and 3 minutes on foot from Lake Ontario
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1130 out of 2131 reviews
Rating 8 - Good. 534 out of 2131 reviews
Rating 6 - Okay. 258 out of 2131 reviews
Rating 4 - Poor. 106 out of 2131 reviews
Rating 2 - Terrible. 103 out of 2131 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything we wanted to do. Staff so friendly and helpful. Room was beautiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was fantastic. Staff was fantastic. Room was great. What wasn’t fun was music blasting from the attached night club all night long.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to stay near Toronto. The GO train station is close by. Staff were very friendly. Town was cute with lots of shops/restaurants/bakeries to walk to. Views of Lake Ontario were beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Thomas, Fergus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of options for dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Christa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean room. Food at breakfast was great
Stayed 1 night in Nov 2024

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much, the location was great for walking along the waterfront and to shops and restaurants downtown. I would recommend this hotel to others!
Stayed 2 nights in Nov 2024

10/10 Excellent

PAULO

Stayed 3 nights in Oct 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The location is beautiful and convenient. Everything is in good shape. We had a very comfortable one night stay. Just little surprised they charge guests for self parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, accomodating staff, and a great time overall. Would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

FINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and scenery. Staff was friendly and room comfortable and quiet. The scent in the whole hotel was refreshing.
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Ok for the price, except for a few issues
Overall, ok except the room stayed very warm on a cold night even with the heat turned low, the hallway carpet was very dirty, and there wasn’t much food selection at the breakfast.
Stayed 1 night in Nov 2024

2/10 Terrible

shehreen, Canton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had 2 queen beds, and one of them was literally broken. We spoke to the front desk manager, and she merely offered to give us a refund on our parking fee.
Stayed 1 night in Nov 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the waterfront hotel. Room was nice and beds were comfortable. Room was very clean and well kept.
Stayed 1 night in Nov 2024

8/10 Good

richard

Stayed 3 nights in Oct 2024

8/10 Good

Soren

Liked: Cleanliness, staff & service, room comfort
Pretty good
Good basic place. Excellent location by the lake.
Stayed 1 night in Nov 2024

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean and spacious rooms . Lovely reception area and great that breakfast included.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sean Thompson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and central location
Great hotel located in the downtown core of Burlington easy to get to extremely friendly staff will definitely stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful park adjacent to hotel, walking distance to great dining and bakeries!
Stayed 1 night in Nov 2024

6/10 Okay

Maria Isabel

Liked: Cleanliness
Disliked: Staff & service
Staff at check-in (Paula) was not friendly or professional at all!
Stayed 1 night in Oct 2024

8/10 Good

Maria Isabel

Liked: Cleanliness, amenities, property conditions & facilities
The representative at check-in Paula was not professional at all. Does not have the basic customer service skills when it comes to communication style, accommodating customer requests or basic response to inquiries. As a repeat guest I would expect common courtesy and be met with professionalism at check-in (it wasnt the usual staff).
Stayed 1 night in Nov 2024

4/10 Poor

Tracey

Stayed 1 night in Nov 2024

4/10 Poor

Dolores

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024