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The Dragon Hotel Hangzhou

5.0 star property

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Photo gallery for The Dragon Hotel Hangzhou

Exterior
Exterior
3 restaurants, lunch served
Premier Room | Premium bedding, down duvets, minibar, in-room safe
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
120 Shuguang Road, Xihu Area, Hangzhou, Zhejiang, 310007
  • West Lake
    ‪2 min drive‬
  • Broken Bridge
    ‪2 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite

  • 87 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room | Premium bedding, down duvets, minibar, in-room safe

Executive Deluxe Room

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

  • 51 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Premier Room | Premium bedding, down duvets, minibar, in-room safe

Premier Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, minibar, in-room safe

Superior Room

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

Wyndham Grand Plaza Royale Hangzhou

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (334)
The price is CHF 106
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Wyndham Grand Plaza Royale Hangzhou

About this property

The Dragon Hotel Hangzhou

Luxury hotel connected to the convention centre in Hangzhou with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a nightclub and a health club are on-site.
The Dragon Hotel Hangzhou offers 566 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 37-inch plasma televisions come with premium satellite channels and video game consoles. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

With your stay at The Dragon Hotel Hangzhou, you'll be connected to the convention centre and within walking distance of West Lake. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by D Cafe Buffet Restaurant, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to hydrotherapy, reflexology or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from West Lake and a few minutes from Beishan St
  • Airport and train station pick-up shuttle service available for a fee
The Dragon Hotel Hangzhou offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square metres) and includes a conference centre. A health club, a nightclub, and a sauna are also featured at the luxury The Dragon Hotel Hangzhou. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hangzhou hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
D Cafe Buffet Restaurant – This buffet restaurant is located by the pool. Guests can enjoy al fresco dining (weather permitting).
Grand Dragon Restaurant – Overlooking the pool and garden, this fine-dining restaurant serves lunch and dinner.
Veranda Restaurant – Overlooking the pool, this family restaurant serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 117 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • D Cafe Buffet Restaurant
  • Grand Dragon Restaurant
  • Veranda Restaurant

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting
  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (12,917 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch HDTV with premium satellite channels
  • DVD player
  • IPod dock
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Dragon Hotel Hangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 460.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 117 per person
  • Airport shuttle fee: CNY 650 per person (one way)
  • Rollaway bed fee: CNY 460.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The Dragon Hotel Hangzhou offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Dragon Hangzhou
Dragon Hotel
Dragon Hotel Hangzhou
The Dragon Hotel
The Dragon Hangzhou Hangzhou
The Dragon Hotel Hangzhou Hotel
The Dragon Hotel Hangzhou Hangzhou
The Dragon Hotel Hangzhou Hotel Hangzhou

The Dragon Hotel Hangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 157 reviews
Rating 8 - Good. 50 out of 157 reviews
Rating 6 - Okay. 9 out of 157 reviews
Rating 4 - Poor. 5 out of 157 reviews
Rating 2 - Terrible. 2 out of 157 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, great staff
Really great experience! Top notch service! Kudos especially to front desk manager Fanny and breakfast buffet host Brett, whom went above and beyond their duties to accommodate our baby! Brett would reserve our table every morning and get our coffees and baby chair ready without us asking. We really appreciate them both. The only downside to the hotel is the lack of restaurants and shops next door, which makes going out a bit harder.
Stayed 4 nights in Sep 2018

6/10 Okay

Pengfei

Stayed 2 nights in Jul 2018

10/10 Excellent

Kiak Cong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Slow Internet
The environment is excellent but not suitable for business trip. Internet very slow. Front desk cannot exchange cash to Chinese currency.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Alicia, Southern California

Disliked: Cleanliness, staff & service, property conditions & facilities
The room we were given after checking in was moldy, had stains on the carpet and the curtain was not properly attached to the railing. We insisted on having the manager look a the room so he could personally see the conditions of the rooms in his hotel. The manager did not speak any English so had one of his employees act as a translator. After showing them the moldy shower, the translator asked what the problem was!?!? We pointed out the mold in the shower and the other problems with the room (curtains, and stained carpet) and they agreed to move us to a different room in a different tower. There was a small amount of mold in the shower in some difficult-to-reach places new room, but overall the new room was quite clean and pleasant and in good condition. If you book a room here, keep in mind that unless the hotel staff thinks you are someone important, or are willing to complain, you may end up in a very poor condition room. The first room we were given was worse than many rooms I've had in cheap travel motels in the USA.
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

10/10 Excellent

Steve, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay in hangzhou
This is a five sta4 hotel that really is five stars yet it is reasonably priced. The hotel is dry clean, updated, staff really cares and the location is fantastic if you wish to be close to west lake. The gym is also aws9me and the casual local restaurant is wonderful. I can’t say enough good things about this hotel. The only thing to be aware of ( if coming from the us) is that not mainy of the staff speak engliish so communication can be challenging, but also fun, they really try. Great place
Stayed 6 nights in Mar 2018

10/10 Excellent

Scubasylv, Ottawa, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to West Lake and shopping.
Huge, beautiful hotel with large rooms, great pool and gym. There is also a spa, an amazing bakery and several restaurants. It is very safe and the staff is quite helpful even when language is a barrier. The bakery has items you can pick up and the buffet restaurant is awesome. The Spanish restaurant is very, very good; kind of a foodie place. Did not try out the spa but it looked very nice.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Fee Man Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and value for money. Within working distance to the West lake.

10/10 Excellent

shimoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Beautiful hotel with wonderful staff who made our stay so memorable

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing and I would stay here again. Beds and pillows are awesome, and room and bathroom are spacious. Lot's of plugins which is awesome for the business traveler. Staff were all kind and helpful. The breakfast buffet was the only down side.. I thought the selection was a bit small. But would still stay again next time I am in Ningbo.

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as akways. It's the fourth time that I choose to stay multiple nights here. It's a wonderful place. I wish the food wasn't so expensive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jean-Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to Westlake.
This hotel was very comfortable and within walking distance to Westlake. Very good staff, clean and quiet at night.