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Hanoi Paradise Center Hotel & Spa

4.0 star property

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Photo gallery for Hanoi Paradise Center Hotel & Spa

Front of property – evening/night
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
View from room
Couples treatment room(s), body treatments, hot stone massages
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
22/5 Hang Voi Street, Ly Thai To Ward, Hanoi, Hanoi Province, 100000
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • The Old Quarter Gallery
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Family Suite, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Suite, Balcony

  • 45 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite, Balcony

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, Connecting Rooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Signature Room, Connecting Rooms

  • 50 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Suite, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hanoi Paradise Center Hotel & Spa

Art Deco Hanoi hotel in Old Quarter with a full-service spa
A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hanoi Paradise Center Hotel & Spa offers 55 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Paradise Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
Our customers tell us that they enjoy the helpful staff at Hanoi Paradise Center Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Indulge with body scrubs, hot stone massages or facials at Paradise Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Opera House
  • Pets welcome free of charge
Hanoi Paradise Center Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at Hanoi Paradise Center Hotel & Spa.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

The hotel hosts a free manager's reception daily.
Hanoi Paradise Center Hotel & Spa has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lb per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hanoi Paradise Center & Hanoi
Hanoi Paradise Center Hotel & Spa Hotel
Hanoi Paradise Center Hotel & Spa Hanoi
Hanoi Paradise Center Hotel & Spa Hotel Hanoi

Hanoi Paradise Center Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 110 reviews
Rating 8 - Good. 21 out of 110 reviews
Rating 6 - Okay. 9 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 11 out of 110 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alysha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book! The hotel looks NOTHING like the pictures. It’s in a back alley, the furnishings are all fake plastic and cheap building materials. The room itself was quite dirty (mold in bathroom, stained sheets, tv falling off the wall etc) and the locks on the doors felt loose. We left within hours of checking in - the hotel promised a refund and said to contact Expedia. They then refused to process a refund. Do not book!
Stayed 2 nights in Sep 2024

2/10 Terrible

Emma

Stayed 4 nights in Jun 2024

2/10 Terrible

nhung

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures look nice but don’t lets it fool you. Small alley. Small room. Didn’t look nice and somehow look catchy. I won’t come back for sure.
Stayed 2 nights in May 2024

6/10 Okay

Naomi

Liked: Staff & service
Staff are friendly however I wouldn't book excursions with them as they are overpriced and don't follow the full itinerary. Bedsheets and towels are clean but there are ants on the floor. Close walk to the old quarters.
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good choice
I asked for a quiet room and special Spa Treatment for my wife. She got a very noisy room even 10pm at night and nobody offered her any Spa Treatment!
Stayed 1 night in May 2024

6/10 Okay

Nigel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in central location, good service and friendly staff
Stayed 4 nights in Mar 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
It did not look as nice or as clean as the pictures. The room was much smaller than expected. The shower had opaque glass. So while you couldn't see completely through it, you could still see stuff. It's not ideal when rooming with a friend. They didn't have any other room options so we had to deal with it. I requested 2 twin beds, but got a double bed. There were tiny ants all over the place and small moths around the bathroom. In the morning before 8am there was loud drilling in the wall behind us and we couldn't sleep. I would not recommend this place.
Stayed 1 night in Mar 2024

10/10 Excellent

LINNETTE

Stayed 4 nights in Jan 2024

2/10 Terrible

Celine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Michael

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was a disappointment. The photo's exaggerate things as does the description of the rooms. Executive with a street view is actually a small room with a window that views a wall. The staff did there best to offset the false expectations and I am appreciative of that.
Stayed 1 night in Feb 2024

2/10 Terrible

KAREN

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very small and bed was very uncomfortable. Linens were torn and very strange room layout. Not at all like the photos. Hotel was very difficult to find as it’s at the end of a narrow alley. We booked for 3 nights and only stayed for one. They refused to refund us for the 2 nights we didn’t stay. For the price, there are plenty of much better options nearby. Just don’t book here. Not worth the headache.

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. However, hotel should really do more on its cleanliness. There were many drain files and the toilet does not smell good.
Stayed 3 nights in Nov 2023

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, however the toilets were super small! Room was of an acceptable size, bed was big but toilets were not well done. Not sure if it was because of some drainage issues, but the toilet had a smelly/rotten vegetables smell.
Stayed 1 night in Nov 2023

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in Hanoi. The service was great from the moment we checked in until we left. The staff were really friendly and helped us make sure we made our tour the next morning without any hassle. Room was spacious and clean, would stay again.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a great hotel, would definitely recommend. The staff are amazing as well
Stayed 2 nights in May 2023

10/10 Excellent

Titto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing Lee, Kang, Toni were amazing !! I would come back again !
Stayed 2 nights in Apr 2023

2/10 Terrible

Varsha

Travelled with group
Terrible location
The location is terrible specially if you are on your own. Felt unsafe so found another hotel to stay on the very same day. The entrance is in an alley way which is narrow and unsafe
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly and helpful staff. We arrived amidst the second wave of Covid-19 panic in Vietnam (where new cases were mainly foreigners), but we experienced no prejudice and we have to commend the team for this. Room was small but normal for Hanoi standards, and bed was comfortable. Breakfast selection was good too, and you're able to order freshly cooked complimentary items off the menu. (Tip: go for the spring rolls!) Keep in mind the property is down a tight alleyway, so cars are only able to park on the main road. You can request for a porter to help with heavy luggage.
Stayed 1 night in Mar 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took amazing care of us - beautiful new hotel.
Even while travelling at a time when the world is topsy-turvy, the GM and his staff were welcoming, concerned about our happiness and health and did everything possible to be reassuring and responsible for the guests under their care. The hotel is new, beautiful, stylish and clean. Rooms are lovely. Breakfast was plentiful with good coffee and a great variety of tasty items. Location perfect for the sites - very walkable.
Stayed 2 nights in Mar 2020

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem of a hotel! A bit Hard to find
Hotel Hanoi: The hotel itself is a little bit hard to find as it is down a small alley way however if you follow google maps there Is a sign post at the end of the alleyway. The location in Hanoi is really good and everything is within walking distance. The hotel has recently been refurbished and it does look good however there are a few bits that still need finishing off but don’t let that put you off it’s a great little find really reasonably priced. The staff are very welcoming and on our arrival we were greeted with a cup of tea whilst we did the check in process. The staff asked if we need any help with any trips or tours and we were then shown to our room. As mentioned above there were a couple of teething issues with the new refurbishment in our room including a shower door that leaked slightly and a very noisy bathroom door but on raising this with staff they were very apologetic and we were swiftly moved rooms. The rooms aren’t huge but a nice design and you can see it’s been recently refurbished. The hotel has a sun deck on the 7th floor which is high enough that you can see a fair bit but the view isn’t anything to write home about. Breakfast was included in our stay and there was a mixture of Buffett and ordering off the menu - there was a great mix of Thai and western cuisine to fit everyones needs. We went on a Halong bay cruise whilst staying in Hanoi and the staff kindly looked after our big suitcases and did some of our washing whilst we were aw
Entrance to the alleyway
Hotel is down on the left
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little alley way hotel in Hanoi, walkable to all major attractions but far enough to get a quiet night of sleep. Delicious breakfast. Staff were extremely accommodating when we had to change our plans last minute.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really friendly and helpful stuff there ! Nice breakfast! Different type of food every morning ! Clean and feel like home ! But when people passing by have noisy
Stayed 3 nights in Jan 2020