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Hanoi Royal Palace Hotel 2

4.0 star property
VIP Access

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains
Premium Suite Large Balcony City View | Memory-foam beds, minibar, in-room safe, blackout curtains
Balcony view
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Panorama Suite City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains

Family Room with Large Window

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Premium Suite Large Balcony City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Shower, rainfall showerhead, free toiletries, hair dryer

Day Use - 3 Hours Only

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Royal Suite City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Premier Royal Suite City View

  • 47 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Suite, City View (2 Double and 1 Single Bed)

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Deluxe Double Room, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double or Twin Room with Window

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Suite, 1 Double and 2 Single Beds, City View

  • 42 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

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About this property

Hanoi Royal Palace Hotel 2

Art Deco hotel connected to the convention centre in Hanoi with free breakfast
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services and 24-hour room service are on-site.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
The free breakfast at Hanoi Royal Palace Hotel 2 gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Royal
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the comfy beds, cleanliness, overall comfort and spaciousness
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at Hanoi Royal Palace Hotel 2. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 5 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hanoi Royal Palace Hotel 2 offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3841 out of 4461 reviews
Rating 8 - Good. 298 out of 4461 reviews
Rating 6 - Okay. 167 out of 4461 reviews
Rating 4 - Poor. 91 out of 4461 reviews
Rating 2 - Terrible. 64 out of 4461 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.

10/10 Excellent

Violet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我在河内的老城区住了两天，在这段时间里，我已经参观了很多非常有趣的旅游景点，包括还剑湖、热闹的夜市、博物馆等。尽管我的房间不算很大，但非常舒适，而且有窗户，感觉非常通透。接待员刘红草小姐的中文说得非常流利，几乎和母语一样，这对我们大部分华人游客来说是一个非常大的优点。她不仅热心地为我们提供了很多有用的信息，还让我们的旅行更加顺利。总之，我度过了一段愉快的时光，下次一定还会再来！我还特别喜欢老城区的独特氛围，街道上热闹的摊贩和丰富的文化让人感到非常亲切。这里的美食也非常诱人，每一顿都让人回味无穷。
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service, lovely staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and they are very helpful. Very close to old town and can walk around and enjoy Hanoi.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was generous and delicious, easily the best meal of the day. The hotel location itself was super convenient and close to shops and walking distance from the lake. Jimmi, Jennie and the rest of the team were super friendly and went over and above to meet all our needs during the trip. Highly recommend this hotel to have a positive experience in Vietnam.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional. Hospitality was beyond our expectation. The staff were not only helpful but also made sure everything was taken care of. Jennie at the travel desk helped us with booking the famous water puppet show and called her colleagues to make sure we don't go at the wrong time to the train street. Jimmi helped us book our ha long Bay cruise trip. Huong gave us suggestion of other day trips in and around hanoi (incense village) while talking about history of hanoi. Addtionally three staff made sure to clear any doubts we had about the city, culture, trainsportation etc. Overall I felt that all I needed was just to book a stay and the staff would take care of all the booking. The location was also a big plus.. it was close to everything not to mention two indian restaurants and a lot of shopping in close proximity.
Stayed 2 nights in Dec 2024

6/10 Okay

Roberto

Liked: Staff & service
Not far from anything train street 5 min away if that Clean and helpful stuff And good breakfast Above average 👍

10/10 Excellent

caesar, van nuys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and. The staff are friendly, polite and helpful
Stayed 4 nights in Feb 2025

10/10 Excellent

Charlie C De, Soddy-Daisy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to shopping and restaurants. The front desk staffs were very helpful and kind.
Stayed 4 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convinient

Central location close to both the old town and the French quarter. Friendly and welcoming staff and delicious breakfast. Elegant decor.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nous sommes restés ici pour seulement 1 nuit puis sommes allés à Ha Long. Le personnel qui nous a accueillis était très attentionné, ils ont préparé du thé et des serviettes froides avec un gâteau pour nous accueillir, ce qui était vraiment super après notre long vol. Jimmy a été très gentil de nous présenter les endroits pour jouer, manger et boire ici et l’emplacement de l’hôtel est très pratique. Nous avons réservé ici quand nous sommes revenus.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the old quarter
Stayed 3 nights in Feb 2025

10/10 Excellent

Jayesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great helpful and courteous staff. Have a great hospitability and worth staying at the hotel. Make sure we are all set and connected to other hotels of forward destinations and taking care of transportations all the way
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff, best location

10/10 Excellent

Donovan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this hotel twice. Everything from the rooms to location and breakfast were excellent. However what was truly remarkable was the stuff. Everyone was extremely friendly and welcoming and helped us with everything we needed from finding us sim card, taxis, services and shops we needed. Additionally, since for our second stay we had to arrive very early in the morning they offered us breakfast and despite being fully booked they managed to check us is 5 hours before check in time! We would like to thank the stuff for their truly excellent hospitality and we hope to see them again in our next visit to Hanoi.

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
훌륭한 위치, 편리한 이동 직원들은 매우 세심합니다 일찍 가서 아침을 먹을 수 없었기 때문에 친구들이 음식을 싸서 가져다 주었는데 모두 맛있었습니다.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Hanoi Royal Palace is excellent, from the manager Jimmi to the Bell desk helper. From the time we booked the hotel for our family trip, Jimmi, the manager, has helped us to organize our trip, arranged tour to Ninh Binh and Ha long Bay cruise and all tours are great at reasonable price, giving our family a wonderful, memorable, stress free trip since everything has gone the way that we expected . The hotel is boutique but it's very clean, centrally located, 5 minutes walking to Hoan Kiem lake and provides a 5 star service. All staff members speak English well and are very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was excellent! We had Jennie contacted us beforehand and their service was outstanding. Their staff members also communicate English well which helps us with our needs. We appreciate that the hotel is located in the central of Hanoi, regardless the busy road we are still able to enjoy the peace and quite.
Stayed 1 night in Feb 2025

10/10 Excellent

JENNY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly. The service are great from the beginging till end. There is a gentleman at the front will help you with the luggages and bring it to your room. The room is nice and spacious. Would definitely book again.
Stayed 2 nights in Feb 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good central location, we booked a room with a balcony so it felt spacious, very noisey from the road below, but only to be expected.
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location It was very quiet in the rooms although you are in a busy area The staff at the reception is great I have received a room upgrade because my husband had his Bday and we extended our stay and the staff managed to give us the upgraded room every day actually Free Bday cake for my husband They kept our luggage while we were 2 days on a trip
Stayed 1 night in Jan 2025