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Hotel Caribbean

2.5 star property

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Photo gallery for Hotel Caribbean

Property entrance
Exterior
Dining
Single Room | View from room
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Prado No. 164 Entre Colon y Refugio, Havana, La Habana
  • Hotel Inglaterra
    ‪6 min walk‬
  • Central Park
    ‪6 min walk‬
  • Hotel Nacional de Cuba
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout curtains, WiFi

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Desk, laptop workspace, blackout curtains, WiFi

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

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  • Free WiFi
  • Air conditioning
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The price is CHF 30
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includes taxes & fees
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About this property

Hotel Caribbean

Hotel with free parking, a short walk to Malecón
This hotel features a bar/lounge, concierge services and a 24-hour front desk. Self parking is free. Other amenities include tour/ticket assistance.
Hotel Caribbean offers 38 accommodations with free toiletries and blackout curtains. LCD televisions come with satellite channels. Bathrooms include a shower.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Caribbean, you're just a quick walk from Malecón. Enjoy features like free self-parking, plus a bar and concierge services.
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Services include a concierge and tour or ticket assistance
  • Just a 4-minute walk from Malecón and a 4-minute drive from Hotel Nacional de Cuba
As a guest of Hotel Caribbean, you'll find tour/ticket assistance, concierge services, and a lift. You can enjoy a drink at the bar/lounge. The front desk is open around the clock. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Havana hotel.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per hour)

Parking and transport

  • Street parking available
  • Free self parking on site
  • Extended parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Caribbean

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Caribbean Havana
Caribbean Havana
Hotel Sercotel Caribbean Havana
Sercotel Caribbean Havana
Sercotel Caribbean
Hotel Sercotel Caribbean
Hotel Caribbean Hotel
Hotel Caribbean Havana
Hotel Caribbean Hotel Havana

Hotel Caribbean Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 72 reviews
Rating 8 - Good. 16 out of 72 reviews
Rating 6 - Okay. 22 out of 72 reviews
Rating 4 - Poor. 15 out of 72 reviews
Rating 2 - Terrible. 17 out of 72 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

9.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 6 nights in Nov 2019

2/10 Terrible

Tomer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

6/10 Okay

JELANI

Stayed 5 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Enough for sleeping and shower only.
The hotel is basically enough only for sleeping and shower. Room is small and very old. Air conditioning is very loud. No water boiler and hair dryer. Room and bathroom are clean but blanket is very stinky. Breakfast provided is limited and they don’t have all types of food for all guests. Location and staff are great though.
Stayed 2 nights in Apr 2018

2/10 Terrible

IAN, Hervey Bay, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this overpriced dump.
We stayed there a few nights ago, for one night, arriving there just after 4:00pm. The woman on the desk was friendly at first and then all of sudden she snapped and demanded our passports in an aggressive tone. When in the room we noticed there was no refrigerator or towels and the buttons on the air con were missing. My wife asked for towels on 3 occasions and they finally arrived a bit after 6:00pm. They had no towels on site "they had to delivered by a woman". Went to have a shower and there was no hot water. There was black hair on the shower floor, black mould in the shower area and right across the bottom on the shower curtain. We understand there can be problems in Cuba with services. Then we get up early the next morning there was still no hot water. I have upgraded my opinion of the staff to disappointing due to the willingness of the night desk man leave the property at 5:20am.
Stayed 1 night in Mar 2018

6/10 Okay

Alexandra, Nassau, Bahamas

Liked: Staff & service
Great location
Easy to walk to everything, great location. Nice to have a free breakfast as well. Room was fine, nothing special but it did the job! Most hotels do not have WIFI but you can buy an hour of WIFI from Hotel Seville round the corner for 2 Pesos.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Perfect location!
The location of the hotel was perfect amongst the beauty and charm of the old buildings, attractions and local people. The breakfast was very poor and could improve vastly, very basic and little choice. On the up side the waiters were lovely and friendly The room was also very basic and you can only get a hot shower in the morning, as the water is cold in the evening. If you’re a light sleeper! the corridor can get very noisy outside the rooms with guests passing by to the lift/stairs. Overall 8 out of 10, more for the location.
Stayed 6 nights in Mar 2018

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The price is high, 2 stars
The room is small and not to the expected quality for the price. The location is great and the surrounding area cound't be better
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Havana stay
This hotel was in a great location but it wasn’t the cleanest. I’d give it a 4/10
Stayed 3 nights in Dec 2017

8/10 Good

Sadegh

Liked: Cleanliness, staff & service, room comfort
Best location
A good hotel which you can easily find it in old city Havana, it’s located in the Main Street which most top hotels in Havana located near to tourist attraction and just a few step from el capital Friendly staff and good breakfast
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
Great location
Excellent location and great value for private facilities and not a homestay. Reception organised a taxi for varadero for a very reasonable price. Be careful around Havana itself though. Lots of scams going on.
Stayed 1 night in Nov 2017

4/10 Poor

Scott, Renton, WA, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Government ran hotel - Would pass if offered again
It didn't start off well. We arrived at the hotel when they had rooms available but wanted to charge CUC to let us check in before the check in time (By less then 3 hours). We got two separate rooms and none were numbered when we got to the 4th floor. It made it a stupid game of figuring out which door fit which key. Bad customer service on their part. The rooms itself never had hot water despite a label in my shower stating the hot water temperature. We treated it like living the Cuban lifestyle. My room didn't have the outlets labeled but the other room did (110 vs 220). The other room did not have a mirror anywhere in the room. Both smelt like mold/mildew. Both beds were pretty uncomfortable. My room AC konked out a couple of times where I had to unplug the AC and wait a few minutes and then plug it in. When the AC was on, it did cool down the room enough to sleep at a comfortable temperature. I went to get water (1 CUC each). Not as good as on the street but I don't feel like it was overly priced for it being a hotel. I was not given change until I walked back to the counter and asked. Hotel accident? Breakfast is very simple. They provide some constant foods (cookie, rolls, etc) with a menu for eggs/omelettes. It was not fancy or made me feel like I was eating at a 5 star restaurant but free is always great price. I was always unsure on what to tip the maids. They generally folded up towels in a pretty formation and sometimes turned on the AC for us.
Stayed 5 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the Price
This is an a good and affordable hotel close to a lot of the most popular streets in Old Havana. The rooms are nothing extravagant but they were clean and had everything we needed. Breakfast was includes with our room at the hotel which was nice. Staff is friendly.
Stayed 6 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location but not the best hotel in town...
- rooms with practically no day light - small rooms and AC (functionning) right above pilow hotel clearly in need of renovation
Stayed 1 night in Aug 2017

4/10 Poor

YOONG TAK

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Elise

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Okay, but not great.
Stayed here one night, before we headed back to the airport. The good: Great location, near central park & old havana - quick walk to both and the cathedral. Felt safe/secure. Friendly, helpful staff - great mojitos at the bar in the lobby. :) The not so good: Our room (on the 4th floor) was pretty old/run down and I'd give it a 3/5 on cleanliness. AC didn't work great (more like a fan). For a little more $ in Havana I think you can find nicer (we got a decent deal for two night at the The Loft Habana - much nicer in my opinion) and we stayed at much nicer "home stays"/B&B type places in Varadero for 1/2 the price.
Stayed 1 night in Jul 2017

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
Great location
Great location. Not so great breakfast or cleanliness. Maybe it is the less expensive on Plado Av
Stayed 6 nights in Jun 2017

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

4/10 Poor

amanuel kidane berhe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Charles

In and out
As soon as I got to the hotel they said there was a problem with the water and sent me to one of their partner hotels (which ended up being great). If this happens to you and it's your first time in Havana, you'll end up appreciating not staying at this location.
Stayed 3 nights in Jun 2017

8/10 Good

JELANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2017