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Residencia Santa Clara

3.0 star property

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Photo gallery for Residencia Santa Clara

Sun deck
City view from property
City view
Signature Room | In-room safe, individually decorated, bed sheets
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
13 Santa Clara, Havana
  • Plaza Vieja
    ‪3 min walk‬
  • Havana Cathedral
    ‪11 min walk‬
  • Hotel Nacional de Cuba
    ‪7 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, bed sheets

Superior Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Signature Room

Signature Room | In-room safe, individually decorated, bed sheets

Signature Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Comfort Room

Comfort Room | In-room safe, individually decorated, bed sheets

Comfort Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Signature Room

Signature Room | In-room safe, individually decorated, bed sheets

Signature Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, bed sheets

Standard Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Residencia Santa Clara

Hotel with free breakfast, steps from Malecón
A bar/lounge, a snack bar/deli and a rooftop terrace are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, laundry facilities and a 24-hour front desk.
Residencia Santa Clara offers 7 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
The free breakfast at Residencia Santa Clara gets high marks from our customers. During your stay, you're just a quick walk from Malecón. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include laundry facilities, a rooftop terrace and a terrace
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Malecón and Museo del Ron Havana Club
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Residencia Santa Clara also features a rooftop terrace, laundry facilities, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Havana hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 1 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 7 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Residencia Santa Clara

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 22 per night.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 1 per night (164 ft away)
  • Rollaway bed fee: USD 22 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Residencia Santa Clara offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Residencia Santa Clara Hotel
Residencia Santa Clara Havana
Residencia Santa Clara Hotel Havana

Residencia Santa Clara Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 134 out of 155 reviews
Rating 8 - Good. 17 out of 155 reviews
Rating 6 - Okay. 3 out of 155 reviews
Rating 4 - Poor. 0 out of 155 reviews
Rating 2 - Terrible. 1 out of 155 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residencia Santa Clara is a must stay. The location is perfect, easy walking distance to the local market, a must for your local crafts and souvenirs (hundreds of vendors) and Old Havana. We felt very safe. Tourism is much needed. We utilized the hotel’s guide Liber (WhatsAp 53 5 2683005) for all of our tours and were not disappointed. We did the city tour in a Classic Car, and walking tour of Old Havana, his knowledge was amazing and his English was perfect. All of the hotel staff, were top notch, Serguey, Amin, Juliette and others made us feel at home and appreciated. The complimentary breakfast of assorted fresh fruit, fresh juice, eggs and toast and Cuban coffee was amazing. We did venture out to several private restaurants (recommended by Liber) and found them delightful, but found the dinner/lunch at Residencia was the best. The wifi at the hotel worked great, there were two networks, one while in the room and one while in the lobby. Keep in mind that the internet in Cuba is slow, but I was able to send pictures etc. Highly recommend and would go back in a heartbeat to Residencia Santa Clara!
Stayed 4 nights in Dec 2024

10/10 Excellent

Golshid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Residencia Santa Clara is a charming boutique hotel offering a warm, family-like atmosphere. The rooms are clean, comfortable, and well-maintained, with daily housekeeping ensuring a pleasant stay. The location is highly walkable, providing easy access to key attractions, including main plazas, historic churches, and stunning architecture. Guests can enjoy exceptional dining with its friendly staff and safe environment, it’s a perfect choice for a memorable stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay in Santa Clara. The hotel is in a convenient area with very friendly staff. Rooms are clean and good. Room didn't have any windows to look outside but that's probably because it's in a residential area which, like most of Havana we've seen, is very poor, so probably for the best.
Stayed 4 nights in Nov 2024

10/10 Excellent

Minda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The dinner and breakfast was great! Loved Serge!
Stayed 1 night in Dec 2024

10/10 Excellent

Óscar Sergio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property along with ALL of the staff. All of the staff were awesome, friendly and accommodating. Also the food and drinks were amazing and I would definitely recommend ANYONE going to Cuba to stay at Residencia Santa Clara. You will not be disappointed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful conversion and great staff. They thought of everything
Stayed 4 nights in Nov 2024

10/10 Excellent

mark

Travelled with group
Liked: Staff & service, property conditions & facilities
Fabulous oasis really well located in Old Town Havana. Staff are wonderful, really friendly and welcoming. Food is really tasty and the complimentary breakfast is great. The pictures on the website are accurate but it’s even more cosy and quaint. Rooms are well furnished and equipped - even the more basic rooms have everything you’d need and the signature rooms with large windows and balcony are very special. The location is perfect, it’s on a reasonably quiet street but only minutes walk from the very central large squares and all the cafes and restaurants. From what we’ve seen in Havana this is hard to beat. Don’t even consider one of the large govt run hotels over this place. No comparison!
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in central Old Town close to the main attractions. All facilities kept very clean and the staff are exceptional
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Great stay with amazing friendly and helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Hamala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer services
The hotel is beautiful and I love the location - walking distance to many sites. The staff was very helpful!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great private boutique family owned hotel in old Havana. 7 rooms in total, and also has a restaurant/bar serving breakfast (included in my room rate) and lunch. Lots of hot water in the shower, reliable power and wifi. Friendly staff (Yuliet, Serguey, and Amin) that can assist in advising and booking all your needs. Conveniently located within walking distance to all the main downtown attractions. Highly recommend!
Stayed 7 nights in Jun 2024

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best possible place to arrive to Havana. The hotel liaison, Liber, met us upon our arrival and gave us a really warm welcome, helping to orient us to the city and country. Liber, Serguey, and the rest of the team were kind, accommodating, and made us feel at home. The room was spacious and the AC worked well and they had wifi throughout the space. The bar area was good as were the terraces and we appreciated the flexible breakfast timing. I would highly recommend taking a tour with Liber as well as he was incredibly knowledgeable. Would definitely stay here again and am grateful to these people for their hospitality and kindness!
Stayed 3 nights in Jun 2024

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A highlight in Havana! Highly recommend!
As soon as we walked into the hotel, we could tell it was the perfect hotel. Funky and cool decorating. Delicious food and drinks. Extremely friendly and helpful service (Juliette and all the staff). The hotel room was comfortable with excellent ac and a super cool bathroom set up. The hotel is also safe and secure. We got back late at night and it was gated up but a security guard quickly came to let us in. They gave us an excellent dinner recommendation which after a long day of exploring was perfect. Also the location is so close to the action. We highly recommend this hotel!
Stayed 1 night in May 2024

10/10 Excellent

ian

wonderful
the hotel was lovely, and cosy large rooms . shower was powerful, beds so comfortable, i wanted to take it home lol. staff fantastic, all of them. Bar and food first class and cheap. Couldn't fault a think deffo would stay again.
Stayed 4 nights in May 2024

10/10 Excellent

Rhys

Stayed 2 nights in May 2024

10/10 Excellent

Pc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable hotel, staff superb very helpful and kind. Lovely food and the best Mojitos in Havana
Stayed 1 night in Apr 2024

10/10 Excellent

Paula

This property is a true gem in Old Havana. It is well situated and a short walk from many good restaurants and sites. The rooms are small but uniquely decorated and very comfortable. The staff is warm and welcoming. We loved the rooftop patio both in the mornings and in the evening. The small restaurant downstairs has fantastic ambiance and serves delicious food. I especially enjoyed my morning cappuccino. I hope to return and stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡Excelente!
We absolutely loved our time at Residencia Santa Clara!! It was gorgeous, pristine, so comfortable, and in a great part of town. We loved the air conditioning and starfruit welcome drink after a hot day of travel and everyone was incredibly welcoming. The mojitos were the best we had in Cuba (fresh limes!), and we loved our chats with Serguey. Yuli was absolutely amazing and helped us feel at home; she also helped find a last minute taxi. The food and coffee! So delicious. We had amazing internet the whole time but luckily didn’t really need it because we were soaking up every second in Havana. The room was so comfortable; no noise, great view, excellent water pressure. The rooftop deck was incredible! We honestly could’ve stayed a week inside the hotel and been happy, it’s that wonderful. Worth every penny. Thank you for your hospitality and for giving us such an amazing experience! We’ll be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!!!
We had a fantastic stay at the Residencia Santa Clara. The staff were warm and welcoming. We want to give a special shout out to Sergay. He helped us find a wonderful excursion when our original plans were cancelled and we enjoyed our evening chats with him.
Stayed 4 nights in Apr 2024

10/10 Excellent

Walid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel with excellent staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very accommodating service! Bar and food were great!
Stayed 3 nights in Apr 2024

10/10 Excellent

Carina

Stayed 1 night in Apr 2024