Red Roof Inn Helen

2.0 star property

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Photo gallery for Red Roof Inn Helen

Exterior
Lobby lounge
Free toiletries, hair dryer, towels, soap
Seasonal outdoor pool, pool umbrellas, pool loungers
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
8171 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪5 min walk‬
  • Helen Festhalle
    ‪8 min walk‬
  • Helen Tubing & Helen Water Park
    ‪12 min walk‬

Room options

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Jetted Tub (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub (Smoke Free)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Helen

Hotel with free breakfast, near Helen Tubing & Helen Water Park
Coffee/tea in a common area, a seasonal outdoor pool and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a vending machine.
Red Roof Inn Helen offers 48 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Red Roof Inn Helen's great location gets high marks from our customers. During your stay, you're just a quick walk from Chattahoochee River. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a computer and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Chattahoochee River and 12 minutes on foot from Helen Tubing & Helen Water Park
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at Red Roof Inn Helen. Free self parking is available.

This Helen hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open on 31 May and close on 31 August.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Helen Motel
Red Roof Inn Helen Hotel
Red Roof Inn Helen Helen
Red Roof Inn Helen Hotel Helen

Red Roof Inn Helen Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 224 out of 688 reviews
Rating 8 - Good. 139 out of 688 reviews
Rating 6 - Okay. 122 out of 688 reviews
Rating 4 - Poor. 99 out of 688 reviews
Rating 2 - Terrible. 104 out of 688 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort

No housekeeper ??

The evening desk clerk was a very nice lady. The 3 day weekend stay started well but it was spent with the same 2 towels and 2 washcloths for 2 people the entire stay . We took turns going and asking for fresh,clean ones but was told repeatedly there were no clean ones available. Saw the housekeepers cart (empty) abandoned on the sidewalk for about an hour then it disappeared,lol.
Stayed 2 nights in Feb 2025

2/10 Terrible

Margarita, ORLANDO

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty outside and rooms ,musty smell and marijuana strong odor ,no room service ,no enough towels and guest services NOisy rooms Verysmall breakfast area Not recommended for families with childrens
Stayed 2 nights in Jan 2025

2/10 Terrible

Margarita, ORLANDO

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room , dirty coffee maker ,dirty rug strong musty smell and marijuana use strong odor in one of the room and outside ,very noisy rooms .No service rooms for the entire stay Very small breakfast area only 3 tables for all the guests.Not especially recommended for families with childrens
Stayed 2 nights in Jan 2025

2/10 Terrible

Margarita, ORLANDO

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty ,noisy ,poor room service ,old a/c difficult to open the doors are so old ,very small bathroom ,no enough towels ,empty soap dispenser ,strong musty and maijuana use odor, Not recommended specially family with children
Stayed 2 nights in Jan 2025

10/10 Excellent

Jan

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Staff so friendly. Rooms clean. Will be back again.
Stayed 4 nights in Jan 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean no frills motel with a view

This was a no frills motel, but was clean and comfortable. The front desk lady was nice and helpful. The hotel has a mountain view. Nothing to write home about but still pretty enough and it was close to downtown. Breakfast was small but decent with eggs, sausage, and pancakes as hot options. Was a good value for an overnight stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 2 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Dairen

Stayed 1 night in Dec 2024

6/10 Okay

Tammie

Travelled with group
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosario, Meruax

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit with your pets very clean I can’t wait to come back.. thank you

10/10 Excellent

Wesly

Stayed 2 nights in Jan 2025

4/10 Poor

Mary

Business traveller
Liked: Staff & service

Roaches in January. Roaches

Roaches. In January. We killed 3 roaches, one crawling on the bed. First room we were given, doorknob came off in our hand. My son got locked in. Loud guests, thin walls, sounded like people throwing each other against the walls. Lovely location, nice staff but would never stay here again.
Stayed 3 nights in Jan 2025

4/10 Poor

stephanie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very loud! The walls are thin and you can hear everything around you. The Dish Network was out and I couldn’t stay signed into Netflix bc it would kick me out as soon as anything started playing. The internet was terrible! Won’t be staying here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Albert

Liked: Staff & service
Disliked: Room comfort
Sheets where on inside out were to small and the mattress cover was stained really bad. Don’t know if I can trust Hotels dot com again Albert Bowens
Stayed 1 night in Jan 2025

8/10 Good

Vimary

Stayed 1 night in Dec 2024

10/10 Excellent

Doug

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Doug

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2025

2/10 Terrible

Rusty

Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Stayed 3 nights in Jan 2025