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Best Western Ambassador Motor Lodge

3.5 star property

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Photo gallery for Best Western Ambassador Motor Lodge

Property amenity
Land view from property
Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board
BBQ/picnic Area
Private beach nearby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
296 Esplanade, Pialba, QLD, 4655
  • Esplanade
    ‪1 min walk‬
  • Hervey Bay Historical Village Museum
    ‪7 min walk‬
  • Stockland Hervey Bay Shopping Centre
    ‪3 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room) | In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room) | In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony

Suite, Multiple Beds, Non Smoking, Balcony | View from room

Suite, Multiple Beds, Non Smoking, Balcony

  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Larger Room with Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Premier Larger Room with Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

Executive Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Queen Bed And Single Bed Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Suite

  • Sleeps 2
  • 1 Queen Bed

Suite-1 Queen 1 Single, Non-Smoking, Executive Room, Larger Room, Balcony, Flat Screen Television, Microwave And Refrigerator

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior King Room with Balcony

  • Sleeps 2
  • 1 King Bed

Suite-2 Queen 2 Single Beds, Non-Smoking, Two Bedrooms, Balcony, Flat Screen Television, Work Desk, Microwave And Refrigerator

  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

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About this property

Best Western Ambassador Motor Lodge

Hotel in Hervey Bay with private beach and outdoor pool
Along with an outdoor pool, this hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site.
Best Western Ambassador Motor Lodge offers 21 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 43-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Ambassador Motor Lodge. During your stay, you're just a quick walk from Esplanade. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Steps from Esplanade and 7 minutes on foot from Hervey Bay Historical Village Museum
  • Airport shuttle service available for a fee
A private beach is featured. As a guest of Best Western Ambassador Motor Lodge, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. The business-friendly Best Western Ambassador Motor Lodge also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hervey Bay hotel.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 2-6 PM weekends and public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Ambassador Motor
BEST WESTERN Ambassador Motor Lodge
BEST WESTERN Ambassador Motor Lodge Pialba
BEST WESTERN Ambassador Motor Pialba
Hervey Bay Best Western
BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast
Best Western Hervey Bay
Best Ambassador Motor Pialba
Best Western Ambassador Motor Lodge Hotel
Best Western Ambassador Motor Lodge Pialba
Best Western Ambassador Motor Lodge Hotel Pialba

Best Western Ambassador Motor Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 153 out of 359 reviews
Rating 8 - Good. 143 out of 359 reviews
Rating 6 - Okay. 41 out of 359 reviews
Rating 4 - Poor. 15 out of 359 reviews
Rating 2 - Terrible. 7 out of 359 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

michael

on arriving at our room the tile floor under the window was very wet. Possibly due to the mopping of the floor and not been dried out properly. It was not caused by rain as shutters were on the windows, and too much water to be due to humidity as suggested. We had to use towels to mop it up as it was very dangerous and slippery for both pf us in our mid eighties
Stayed 2 nights in Dec 2024

2/10 Terrible

Jodie

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Got woken up to a drop saw being used before 8am both mornings I have stated at the best western in Hervey Bay for 200 a night is a joke no apology no refunds no nothing so someone better be sorting this matter out
Stayed 1 night in Nov 2024

8/10 Good

gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel, could do with updating, large unit. TV remote never worked but everything else was fine
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful we had a disable room, all very handy and convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in with lovely lady on reception - in fact all the staff were welcoming and very helpful. Our upstairs room had recently been renovated: it was spacious with tiled floors, modern bathroom and kitchenette. Appreciated the tiled floors rather than carpets, and also being able to leave our balcony doors open as the room had security screens. Undercover car parking was a bonus too. Will more than likely stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

tracey

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Amenities
Very lovely and peaceful place close to all amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

jan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing friendly, helpful staff. Exceptional cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, amenities
If it had room service it would have been perfy
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with good proximity to the beach.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good basic
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. It was a family room and okay for a couple, though perhaps a bit small for 4 people if staying for and extended time. Staff were very friendly. The only downside for me was that it was a shower over a bath, especially for seniors not ideal, as it is easier to have a fall in these types of showers.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay thanks
Stayed 1 night in Jun 2024

8/10 Good

Tammie

Business traveller
Nice and quiet and super clean.
Stayed 1 night in May 2024

8/10 Good

Ashlyn

Liked: Property conditions & facilities
Disliked: Cleanliness
motel was amazing, but was alittle disappointed the room wasnt up to standard. the bed wasnt made properly, there was hair on the drain in the shower, only a half a roll of toilet paper no spares, dust on the benches, i am a cleaner myself. thats why i had stripped the bed.... thank you very much for a night away....
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
A small chopping board, sharp knife and a mat to wipe our feet at the front door wound have been great.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Anthony

Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Best Western ambassador on a number of occassions and the staff have always been courteous and the facilities clean well maintained. On my most recent visit, i accidently booked an incorrect date and the staff member was more than happy to move the booking for me even though it was originally a no refund booking. Very accommodating, friendly and efficient.
Stayed 1 night in Jan 2024

8/10 Good

Annette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location 10/10 amenities 8/10 (shower pressure low)
Stayed 4 nights in Dec 2023

10/10 Excellent

Bonnitta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. We will definitely be returning.
Stayed 3 nights in Dec 2023