I travel quite a bit, and this was by far the WORSE hotel experience I have ever had. After arriving exhausted, I had to wait and then say "hello" to be able to get someone to help me at front desk. The lady had me fill out a form that I have never had to do at any hotel. One of the first things it stated was that they do not give full refunds but possibly some kind of discount which raised a red flag for me. Got into the room just to find bed sheets full of hair and debris. Completely disgusted, I went downstairs to ask for clean sheets, which I then frustratingly had to place on the bed myself and STILL found hair on. Needed some ice and found the ice machine was out of order. There was carpeting on the wall which had yellow stains on it. Nightstand on my side of the bed had no lighting whatsoever and outlet was too far to be able to charge and use my phone at the same time. There were missing light bulbs above bathroom sink and bulbs that didn't work at all. Fridge(which was sitting on the floor) and microwave were both in the closet. Lastly, TV remote volume only worked when I stood up from the bed. Found out this was a very big house that was converted into a "hotel". Heed the warning, folks. Don't believe whatever "good" reviews you might read. They are all BS. This place, in my opinion, does not meet the minimum standards expected in a hotel, and I am baffled as to how they are even in business
