4/10 Poor
Timothy
Travelled with family
19 Feb 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
A bad place in which to stay, not worth it.
It's a relatively new facility and reflects that, but it's not a good place to stay. We stayed two nights. We got there late Monday, tired from driving. We were put into a room and right from the start, we were hearing noises from the room above us. Stomping feet, furniture being moved, jumping around, etc. We figured we could handle it for one night because we were so tired. Still, it was a restless night, with noises continuing way past midnight. The next day, we couldn't find anyone in the office to say anything to. We got back to the room that day, our last day, around 4 pm and the same noises were already coming from the room...only worse! Again, no one around. We tried to get some sleep. It didn't work. At around midnight, our dog needed to go for a walk. As I was coming back, I saw a clerk checking someone in, and when he had a moment, I mentioned the excessive noise. He said he would call the room. The noises continued ALL NIGHT LONG! Again, hardly any sleep. The next morning, when I went to the check in desk, that same clerk was there and I asked him if he had done anything about the noises. He said he called the room and no one answered. That was it. No other explanation. No apology. Nothing. Those same noises had continued all night long once again. It's a shame because this hotel COULD be a nice place to stay but with the current lack of consideration and management, it is not. If we could give it a "zero" score, we would. For what you pay, it's not worth it.
Timothy
Stayed 2 nights in Feb 2025