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Best Western Plus Hotel Hong Kong

3.5 star property

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Photo gallery for Best Western Plus Hotel Hong Kong

Lobby
Exterior
Executive Suite, 1 Double Bed | Living area | Flat-screen TV, pay films
Business centre
Executive Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
308 Des Voeux Road West, Hong Kong
  • University of Hong Kong
    ‪7 min walk‬
  • Hong Kong - Macau Ferry Terminal
    ‪19 min walk‬
  • Lan Kwai Fong
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Room, 3 Single Beds, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Family Room, 3 Single Beds, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, 3 Single Beds, Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Family Room, 3 Single Beds, Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Double Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Harbour View

Deluxe Suite, 1 Double Bed, Harbour View | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Double Bed, Harbour View

  • 28 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Suite

Superior Double Suite | Living area | Flat-screen TV, pay films

Superior Double Suite

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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3.5 out of 5, Good, (1126)
The price is CHF 111
for 1 room
includes taxes & fees
13 Apr - 14 Apr
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About this property

Best Western Plus Hotel Hong Kong

Hotel with a 24-hour front desk, a short walk to University of Hong Kong
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Best Western Plus Hotel Hong Kong offers 307 accommodations with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hotel Hong Kong. During your stay, you're just a quick walk from University of Hong Kong. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from University of Hong Kong and a 1-minute drive from Hong Kong - Macau Ferry Terminal
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Hotel Hong Kong.

Smoking is allowed in designated areas at this 3.5-star Hong Kong hotel.

Best Western Plus Hotel Hong Kong has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hong Kong Ramada Hotel
Ramada Hong Kong
Ramada Hotel Hong Kong
Hong Kong Ramada
Ramada Hong Kong Hotel Hong Kong
Best Western Plus Hotel Hong Kong
Best Western Plus Hong Kong
Best Western Plus Hotel
Ramada Hong Kong Hotel
Best Plus Hong Kong Hong Kong
Best Western Plus Hotel Hong Kong Hotel
Best Western Plus Hotel Hong Kong Hong Kong
Best Western Plus Hotel Hong Kong Hotel Hong Kong

Best Western Plus Hotel Hong Kong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 286 out of 1135 reviews
Rating 8 - Good. 491 out of 1135 reviews
Rating 6 - Okay. 206 out of 1135 reviews
Rating 4 - Poor. 96 out of 1135 reviews
Rating 2 - Terrible. 56 out of 1135 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

wing hau, buranby

Stayed 2 nights in Dec 2024

10/10 Excellent

Chung Hin Aaron, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location right by a tram stop in Sai Ying Pun as well as busses to and from the airport (A10). Rooms are quite spacious (for HK standards) and well kept.
Stayed 12 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very spacious
Stayed 3 nights in Dec 2024

2/10 Terrible

Juliana Lai Yin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible condition in room but front desk people is friendly
Stayed 1 night in Dec 2024

6/10 Okay

Anton

Stayed 3 nights in Nov 2024

4/10 Poor

Allan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No heating sydtrm
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, affordable stay
We had a wonderful stay. Room was clean and comfortable, breakfast was great a very affordable, and the location made it easy to get around town. Definitely would stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Busy hotel but well organized. Front desk are friendly and helpful.
Stayed 3 nights in Nov 2024

4/10 Poor

Marco

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel does not have wheelchair access. The wheelchair access ramp and doors are closed, cordoned off and always blocked by suitcases. Complaints to the staff got no response. In fact, the duty manager's excuse was: "We don't get many disabled people here." He then said that if we didn't like the rooms (we had 2), we could get a refund and go elsewhere. It was late at night and we had 2 elderly people who could not walk. The WIFI is quite poor, vey slow, so if anyone has important work or meetings, please note.
Stayed 7 nights in Nov 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the last stop of A10 airport bus at Hong Kong Island.
Stayed 9 nights in Nov 2024

8/10 Good

Tin Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location of hotel, near shops, transport and restaurants. Nice staff and good cleaning services. Problem is the room I stayed in the bathroom washing basin is cracked but no water leakage and staff is aware of it. Bathtub and shower area needs to be modernised. Our room lacks proper lighting, main living space is only lit up by a few lamps and still mostly dark. Some areas needs renovation and maintenance. Housekeeping is done well. Can be noisy, possibly the room we were staying in was in the lower levels at lvl 6 and was surrounded by external noises and sounds from the air conditioning vents.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jay

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and convenient
Absolutely spacious with excellent water pressure and overall quite clean. Staff courteous and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

claude

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room very nice and plenty of restaurants around the hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Chris Fu Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Staff were helpful.
Stayed 3 nights in Nov 2024

6/10 Okay

LANDI TRAINING

Business traveller
The property is big but old. Housekeeping response is very slow. I called 5 times to remind them to bring Iron Box to my room. They gave me torn towels. I took photos of the torn towels. The hotel is old and the carpet is smelly. Not worth the price. The concierge staff is nicer
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Ka-Fai Raymond

Travelled with family
Liked: Cleanliness, staff & service
I booked a standard twin room and stayed in this hotel for 8 nights in a separate room with my family. Some standard rooms may be different from others. Some rooms may have inadequate lighting. Rooms have a very classical design, so one may not expect luxury in this hotel, especially with the standard rooms. Rooms get a general clean up/tidy up every day; advice to lock up bags/luggage to prevent potential theft before heading out. The beds are a big letdown and tarnishes the ratings of this hotel. The pillows are too big and cushiony resulting in neck pain and uncomfortable nights. The staff are overall very nice, they were able to fix my keycard access to my room a few times which is why I'm giving this a 4/5 not 3/5. Regarding amenities, you have to pay ~65 HKD for breakfast and ~40 HKD with an Octopus card to use washing facilities. Disposables have to be purchased from a vending machine and not given for free. The hotel location is very convenient for food, shopping and transport both MTR and buses to the Airport. I haven't run into any problems with my rooms nor theft of items as I put valuables inside the locked luggage before going out. In summary, this hotel did a great job at serving its foundational purpose of being a hotel and allowing convenient travel to places one wishes to visit. Despite the room's looks being outdated, this hotel has a long road of potential growth and quality improvement. Likely come back to this place in the far future.
Stayed 8 nights in Nov 2024

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location and transportation is very convenient to and from airport
Stayed 13 nights in Oct 2024

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A Very Pleasant Surprise.
The room is spacious and is very quiet, despite the hotel is in the city. The added bonus is the availability to the airport express bus which stops just across the street from the hotel. For seniors, the ticket (one-way) is HK$21.00. Bus stops and tram stations are in front of the hotel. Highly recommended.
Stayed 3 nights in Nov 2024

4/10 Poor

Lizhong

Disliked: Cleanliness, property conditions & facilities
This hotel is very spacious, and the location is perfect. But I find it's hard to understand why they choose not to maintain it well. Just too old and smells bad.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hoi Lam

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
the hotel is dated, but it's clean enough and good location
Stayed 4 nights in Nov 2024

8/10 Good

imkit, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very old hotel with a reasonable price. very basic room with no microwave and no extra sink. Staff is friendly.
Stayed 7 nights in Oct 2024

8/10 Good

Ka Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024