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JEN Shenzhen Qianhai By Shangri-La

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Reception
STUDIO(L) | Premium bedding, down duvets, individually decorated
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Gym
STUDIO(XL) | Premium bedding, down duvets, individually decorated

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
  • Xin'an Nantou Ancient City
    3 min drive
  • Yifang Center
    4 min drive
  • Shenzhen Uniwalk Qianhai
    5 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    34 min drive

Room options

View all photos for STUDIO+ Twin

Premium bedding, down duvets, individually decorated

STUDIO+ Twin

  • 30 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for STUDIO King

STUDIO King | Premium bedding, down duvets, individually decorated

STUDIO King

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(XL)

Premium bedding, down duvets, individually decorated

STUDIO(XL)

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L) | Premium bedding, down duvets, individually decorated

STUDIO(L)

  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

Premium bedding, down duvets, individually decorated

STUDIO Twin

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for STUDIO+ King

STUDIO+ King | Premium bedding, down duvets, individually decorated

STUDIO+ King

  • 30 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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About this property

JEN Shenzhen Qianhai By Shangri-La

Hotel with bars, near Xin'an Nantou Ancient City
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 2 bars/lounges, a sauna and a coffee shop/cafe are on-site. Change of towels is available on request
JEN Shenzhen Qianhai By Shangri-La offers 369 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary dressing gowns and complimentary slippers. Rooms open to lanais. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 44-inch LCD televisions come with cable channels. Bathrooms include a shower, hairdryers and children's slippers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
During your stay at JEN Shenzhen Qianhai By Shangri-La, you'll be within walking distance of Qianhai International Conference Center. You'll find features such as free WiFi in public areas, plus 2 bars and an indoor pool.
  • Free WiFi
  • Enjoy Asian cuisine and garden views while dining at 开唐新派亚洲厨房
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • Just a 3-minute drive from Xin'an Nantou Ancient City and 5 minutes from Happy Coast
JEN Shenzhen Qianhai By Shangri-La offers its guests an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

12 meeting rooms and coworking spaces are available. A vending machine, multilingual staff, and concierge services are also featured at JEN Shenzhen Qianhai By Shangri-La. Parking is available for a fee.

This 4-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
开唐新派亚洲厨房 – Overlooking the pool and garden, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
前海精酿 – Overlooking the garden, this brewpub specialises in American cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
KOAN – This cocktail bar specialises in Fusion cuisine and only serves dinner. Happy hour is offered. Open daily.
开唐咖啡吧 – Overlooking the garden, this coffee shop specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (HKD 90 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 150 for adults and HKD 75 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KOAN
  • 前海精酿
  • 开唐咖啡吧
  • 开唐新派亚洲厨房

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The property will be renovating from 21 November 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Shenzhen Qianhai By Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 260 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 150 for adults and from HKD 75 for children
  • Self-parking fee: HKD 90 per day
  • Rollaway bed fee: HKD 260 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 78 reviews" "
Rating 8 - Good. 12 out of 78 reviews" "
Rating 6 - Okay. 3 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yee Yan Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ching On

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas Yun Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mahesh, Singapore

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024

10/10 Excellent

Ho Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024

6/10 Okay

Man Ting, Miami

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Ping Lung Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Mun Yee

Stayed 1 night in Jun 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Stayed 2 nights in Jun 2024

10/10 Excellent

ADELA CHING YAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Chunxia

Stayed 5 nights in Oct 2023

10/10 Excellent

Ho Yee Jaclyn

Stayed 1 night in Oct 2023

8/10 Good

Priscilla

Stayed 1 night in Jun 2023

10/10 Excellent

WAI SI

Stayed 4 nights in Aug 2024

10/10 Excellent

Ka wai Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Wing Chee

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
房間偏細，有超大玻璃窗，冇咁侷促整體環境舒服。每間房間內水機，方便飲用。每層有公用空間有大型雪櫃，免費咖啡及冰塊可自取。酒店職員有禮，會主動解答客人問題。
Stayed 1 night in Aug 2024

10/10 Excellent

la

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

il-sin

Liked: Cleanliness, staff & service
good
Stayed 3 nights in Jul 2024

4/10 Poor

Lina

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
非常好！👍無論景色，服務，食物，各方面都非常好，尤其係職員，服務一流，特別係餐飲部，
Stayed 1 night in Mar 2024

10/10 Excellent

Wang Chak Ronald

Stayed 1 night in Jul 2024