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Best Western Maple City Inn

2.5 star property

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Photo gallery for Best Western Maple City Inn

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed) | Bathroom | Designer toiletries, hair dryer, towels
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
1 Canisteo Sq, Hornell, NY, 14843
  • Hornell Erie Depot Museum
    ‪3 min walk‬
  • St. James Hospital
    ‪5 min drive‬
  • Alfred University
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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The price is CHF 205
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includes taxes & fees
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About this property

Best Western Maple City Inn

Hotel in Hornell with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available once per stay.
Best Western Maple City Inn offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Maple City Inn. During your stay, you're just a quick walk from Hornell Erie Depot Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and conference space
  • On-site recreation includes a gym
  • Within a 15-minute walk of Hornell Erie Depot Museum and Railhead Brewing Company
  • Dogs welcome for a fee
Best Western Maple City Inn offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available. The business-friendly Best Western Maple City Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Hornell hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day, plus a deposit of USD 40 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Best Western Maple City Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 296 out of 660 reviews
Rating 8 - Good. 249 out of 660 reviews
Rating 6 - Okay. 73 out of 660 reviews
Rating 4 - Poor. 30 out of 660 reviews
Rating 2 - Terrible. 12 out of 660 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2025

10/10 Excellent

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at front desk was awesome!
Stayed 1 night in Jan 2025

10/10 Excellent

Jose, Washingtonville

Stayed 1 night in Jan 2025

8/10 Good

Anthony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean bathroom was adequate
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Room 119

Would gave been good except saggy bed and ac/heater didn't work properly - setting said 61 and it was more like 91. No way to turn it down except for turning it off. Temp and bed comfort are pretty high on my list for important hotel room features. Sorry about this review but I hope this is helpful for them or for others. Dont get room 119.
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all kind and friendly and made sure we enjoyed every aspect of our stay
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to where I had to go. Staff was helpful and informative.
Stayed 1 night in Dec 2024

8/10 Good

jennifer

Stayed 1 night in Sep 2024

2/10 Terrible

Jon

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
My go to when I’m in the area. Always a great stay!
Stayed 2 nights in Nov 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok - just know there is a train that runs through

The only issue was that the request to have a room on the back side of the hotel, away from the road and train tracks, was ignored. Otherwise, it was an okay place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

It was clean and quiet
Stayed 1 night in Nov 2024

8/10 Good

Kim, Johnson City

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We've stayed here several times due to college visit. Just ok. Parking and convenience is great. Our room this time was not fully clean. We may or may not stay here next time. Pricing is good and great diner down the street.
Stayed 2 nights in Oct 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Updated

Clean and updated. Breakfast was adequate.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Stayed 1 night in Sep 2024

10/10 Excellent

sue

Stayed 1 night in Oct 2024

10/10 Excellent

SUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The friendlist hotel in Hornell

As usual, the service and friendliness was exceptional.
Stayed 1 night in Nov 2024

10/10 Excellent

Delma

Travelled with family
Liked: Amenities
Good customer service. Clean rooms and good breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Becky Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property. We would stay there again.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 2 nights in Jul 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, property conditions & facilities, room comfort

Eh

It smelt terrible like cigarette smoke, and must. Which caused the room to feel like it was dirty. The reception was cold at first but I kept trying to at least make her smile. Not clean. It just smelled and felt dirty.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was clean and spacious and the beds were comfortable. The heating and AC unit was a bit loud and the fan in the bathroom was very loud. There was also a lot of noise from the hallway and adjoining rooms that could be heard. It is very close to train tracks but only hear the train whistle during the day.
Stayed 1 night in Oct 2024