See all properties

Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby
Bar (on property)
55-inch Smart TV with cable channels, Netflix, streaming services
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪8 min walk‬
  • Magic Springs and Crystal Falls
    ‪4 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Double Beds, Non-Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, Two Double Beds, Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite One King and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Deluxe Suite One King and One Sofa Bed Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Executive Suite, 1 King Bed, Non Smoking

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

The Hotel Hot Springs

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1782)
The price is CHF 198
for 1 room
includes taxes & fees
13 Jun - 14 Jun
The Hotel Hot Springs

About this property

Embassy Suites by Hilton at Hot Springs Convention Center

Hotel with free breakfast, steps from Hot Springs Convention Center
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and valet parking.
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation is furnished with double sofa beds and dining tables. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton at Hot Springs Convention Center gets high marks from our customers. During your stay, you're just a quick walk from Hot Springs National Park. A free manager's reception, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Hot Springs Convention Center and 5 minutes on foot from Hot Springs National Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Embassy Suites by Hilton at Hot Springs Convention Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

Event space at this hotel measures 8400 square feet (780 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton at Hot Springs Convention Center also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton at Hot Springs Convention Center was completed in April 2025.

This 3.5-star Hot Springs hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton at Hot Springs Convention Center has a restaurant on site.
Cascades – This restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,400 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Reception hall
  • Renovated entire property - April 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Renovations and closures

The following facilities or services will be unavailable from April 9 2025 to May 5 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Pool access available from 6 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 612 out of 1134 reviews
Rating 8 - Good. 238 out of 1134 reviews
Rating 6 - Okay. 137 out of 1134 reviews
Rating 4 - Poor. 70 out of 1134 reviews
Rating 2 - Terrible. 77 out of 1134 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities
So we recently stayed at your location, to start of, when we checked in the lady in charge was not courteous at all, when we arrived the door was locked and we even thought we where in the wrong place cause we saw a lot of construction getting done. so the lady came and opened the door did not greet or excused the mess, she just asked for an ID an my credit card, didn't explain anything about our stay such as where the room was, where the elevator was etc. We stayed because the reservation was already made and we dont like to be annoying but the noise every morning was just to loud Making our mornings uncomfortable. I wish i had known the place was in renovation status and i would've gonne somewhere else, i would've expected the price to be cheaper for the inconvenience.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place to stay for our first night in CR. Breakfast was quite good with a lot of options.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex, Lonoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s real nice
Stayed 1 night in Feb 2025

10/10 Excellent

Manford

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Doing remodeling in lobby.
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Haisces

Liked: Staff & service, property conditions & facilities
Great Location, close to the downtown, restaurant and attractions, the staff are son helpful and friendly.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, great price

The hotel was undergoing major renovations but that did not bother us much, given the great rate we got. Only complaint was there was only a half a roll of toiler paper in the room. This was fixed as soon as we notified someone.
Stayed 1 night in Feb 2025

8/10 Good

Buddy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remodeling

Only good on some areas- they are going through a complete remodel so not at their normal service level. It will be beautiful once it’s done I’m sure!!
Stayed 1 night in Feb 2025

4/10 Poor

amber

Stayed 1 night in Feb 2025

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Tracen, Hot Springs

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under a total renovation and construction. 9 th floor rooms were only available. I woke up to noise , no water so I couldn’t shower or brush my teeth and everyone who complained before me were compensated a free room or full refund. I was only offered 10,000 Hilton reward points because I got my room through Expedia. I was treated as if my business staying there was less than anyone else. I deserved the same compensation for my room as everyone else and was told I would be and never got a call or compensation from front desk named Lindsey. If a fire happened on 9 floor that day the fire sprinklers would not have worked and that should be against the law and reported. They still have time to compensate me in full for a free stay or at least 300000 reward points to my Hilton honors rewards for Tracen Lawson stay 02/02/25 to 02/03/25. That’s the decent and respectful thing to do for all who stayed and woke up unable to shower or brush teeth for the rest of our stay we paid for services but it was not rendered.
Stayed 1 night in Feb 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Antonella

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in this beautiful property. It's under reconstruction but the quality is top notch.
Stayed 1 night in Jan 2025

4/10 Poor

Shauna

Travelled with group
We were unaware that the hotel was under major construction and it was pretty rough for the price. We also were sent to a room on the 3rd floor first and it smelled like smoke horribly, they did give us a new room, but the TV didn't work and it was really cold because there was no carpets anywhere on the hotel itself. They were doing the normal amenities but they were not the quality we are used too.
Stayed 2 nights in Jan 2025

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room not quiet. First room smell like cigarette smoke but staff switched rooms quickly. Major renovation construction that was not disclosed at booking.
Stayed 2 nights in Jan 2025

8/10 Good

LaShayla D

Stayed 1 night in Jan 2025

2/10 Terrible

Susie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Bad convention 2025

My son and I were there for state beta convention and we were very disappointed. The room smelled bad. There was no linens for the hideaway bed. They don't have plastic shower liners so water ended up everywhere. Breakfast was good but the man in the restaurant was rude and yelled at our beta students when they were trying to help clean up their tables.
Stayed 2 nights in Jan 2025

10/10 Excellent

Allie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

junmo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was quite surprised upon arriving at the hotel to find that there was significant construction taking place inside. There had been no prior notification about this, which caught me off guard. Secondly, the room I had reserved was unavailable, and I was given a room with double beds instead of a queen bed as initially booked. Again, there was no prior notice about this change. While I was offered a same-day coupon for one appetizer (worth approximately $20) at the hotel restaurant as compensation, I am unsure about the price difference between the rooms. Upon entering the assigned room, I found it to be in extremely poor condition, with old furniture, dirty floors, and an unclean bathroom. Due to these issues, I requested to cancel the second night of my stay and receive a refund, but I was informed that this was not possible since the reservation was made through Expedia. During my stay, I repeatedly encountered cockroaches in the bathroom, which I had to deal with myself. This made the stay even more unpleasant. Lastly, upon checking out, I requested a receipt but was told it could not be provided as the booking was made through Expedia.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shelia

Stayed 1 night in Jan 2025

10/10 Excellent

Sasan, Plano

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the core places.
Stayed 2 nights in Dec 2024

8/10 Good

Prakash

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Jan 2025

6/10 Okay

Bryan

Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Lobby was under construction and a mess but overall stay was great.
Stayed 2 nights in Jan 2025

6/10 Okay

Bryan

Travelled with family, Travelled with group
Liked: Amenities
Nice and friendly staff. Very nice hotel other than the reconstruction goong on.
Stayed 2 nights in Jan 2025