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Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Exterior
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
25406 Katy Mills Parkway, Katy, TX, 77494
  • Katy Mills Mall
    ‪7 min walk‬
  • Typhoon Texas
    ‪17 min walk‬
  • Katy Park
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Hotel with free parking, a quick walk to Katy Mills Mall
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG offers 100 accommodations with a safe and a hairdryer. 50-inch LED televisions come with premium digital channels. Fridges and microwaves are provided.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG. During your stay, you're just a quick walk from Katy Mills Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by foot from Katy Mills Mall and a 3-minute drive from Typhoon Texas
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG. Free self parking is available.

This 3-star Katy hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Burger Theory – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills an IHG Hotel
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Katy

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 971 reviews
Rating 8 - Good. 202 out of 971 reviews
Rating 6 - Okay. 65 out of 971 reviews
Rating 4 - Poor. 42 out of 971 reviews
Rating 2 - Terrible. 52 out of 971 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only think that I don’t like is that the deposit for $100 that paid is still pending in my account, I’m sure that the room when I left was good so I don’t understand why the charge is still on pending for more than 2 weeks
Stayed 1 night in Feb 2025

10/10 Excellent

fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great location
Stayed 5 nights in Mar 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Would stay there again

It was a clean, comfortable property. Burgers at the restaurant could use some work. They charge $5 for a bottled water at their little sundry area, which is too much. Comfy beds and nice size rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nwanne

Stayed 6 nights in Mar 2025

6/10 Okay

Chan

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this hotel with my children. We really enjoyed our stay once again. The place is clean, house keeping comes everyday and the pool is really heated!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a few days after a hospital stay and everything was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Visit was good. Room was comfortable and clean. Staff was friendly. Near many other services, restaurants, etc.
Stayed 1 night in Feb 2025

8/10 Good

Jing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was okay overall. The location is fantastic—it’s close to everything I needed, including shopping and dining options, which made exploring the area very convenient. However, the room had a very strong odor, likely from new construction or furniture. The smell was overwhelming and gave me a headache, making it difficult to sleep at night. It was a significant downside to an otherwise decent stay.
Stayed 2 nights in Feb 2025

8/10 Good

Hector

Stayed 1 night in Feb 2025

6/10 Okay

Alicia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The breakfast must be included in the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was convenient clean and easy to get around.
Stayed 2 nights in Jan 2025

6/10 Okay

Karlton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was on the 1st floor. To much lobby noise. It did quiet down after 11pm
Stayed 1 night in Feb 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice, seemed clean and updated. If we are in the area we will stay again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Alisha

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

No bells, No whistles, No stay

This was actually our fifth stay at this particular hotel. Unlike every other time we stayed here, this one was an epic fail! Customer service representatives were disconnected, disinterested and completely unhelpful. The roooms were worse for wear. Simply it as clean and orderly at as before. The AC unit smelled like mildew/mold. Also, They were out of practically everything at the” store “ downstairs. Which really sucked because it was late when a craving for a Dr Pepper happened.
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Stayed 2 nights in Jan 2025

6/10 Okay

Sharon A

Business traveller
Liked: Staff & service, room comfort
Room was very clean. Bed was very comfortable. Loud tv noise from room next door. Public areas were not clean. Carpet in hallway was dirty. Elevator had spills and trash cans needed to empty.
Stayed 1 night in Feb 2025

10/10 Excellent

Oladipo

Stayed 2 nights in Feb 2025

6/10 Okay

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Cristian

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025