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Hotel ZaZa Houston Memorial City

4.0 star property
VIP Access

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Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Exterior
Terrace/patio
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available

Explore the area

Map
9787 Katy Freeway, Houston, TX, 77024
  • Memorial City Mall
    ‪4 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪14 min walk‬
  • CityCentre
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, Balcony

  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Signature Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, Multiple Beds

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Balcony

Premium Suite, Balcony | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Suite, Balcony

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Free WiFi
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4.4 out of 5, Excellent, (1010)
The price is CHF 165
for 1 room
includes taxes & fees
31 May - 1 Jun
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About this property

Hotel ZaZa Houston Memorial City

Hotel with a full-service spa, a quick walk to Memorial City Mall
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Hotel ZaZa Houston Memorial City. During your stay, you're just a quick walk from Memorial City Mall. Free WiFi in public areas, a free area shuttle and a full-service spa are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at ZaSpa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Memorial City Mall and a 3-minute drive from First Congregational Church of Houston
  • Free local-area shuttle service
  • Pets welcome for a fee
Hotel ZaZa Houston Memorial City offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and concierge services are also featured at the business-friendly Hotel ZaZa Houston Memorial City. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 5:30 AM to 11:00 AM.
Hotel ZaZa Houston Memorial City has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 943 reviews
Rating 8 - Good. 123 out of 943 reviews
Rating 6 - Okay. 28 out of 943 reviews
Rating 4 - Poor. 23 out of 943 reviews
Rating 2 - Terrible. 24 out of 943 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

clarence

Liked: Amenities
Loved it, very nice , clean, and organized
Stayed 1 night in Feb 2025

10/10 Excellent

Mack

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Ruthie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool, unique property. Love the design details. Whenever we go to Houston this is where we stay. So much better than any other hotel in the area. Amazing staff, interesting decor, and the best treats. The Tipping Point is also a great hang with delicious food and live music on Saturday nights! Can't wait to return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Hotel ZaZa Memorial many times. The management and staff are always top-notch and accomodating. My last visit my room was near the highway and too loud to sleep. Alexis (manager) was really sweet and offered a different room. MUCH better. The ZaSpa is always amazing also! Can't wait to return when the pool is open!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here frequently for staycations go swimming enjoy the bar and restaurant etc and it never disappoints. They upgraded my room to a stunning suite this time and it was superb. Thank you zaza!
Stayed 1 night in Feb 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel. The rooms have very poor lighting. Quiet.
Stayed 4 nights in Jan 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant/bar is excellent! Rooms are a good size and amenities and service are excellent.
Stayed 3 nights in Feb 2025

4/10 Poor

COREY

Liked: Cleanliness, property conditions & facilities, room comfort
A Buffalo Wild Wings restaurant inside of a tacky suburban hotel. It was quiet, clean and adequate but for $460 I would’ve rather spent a little bit more money to get a place that wasn’t chock full of shoeless fat women, and their dingy toddlers There is nothing about this hotel that is indicative that the staff understands gracious living, at its barest bones. Bring your family here if you don’t know anything about nice food and travel.
Stayed 1 night in Feb 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it so much!
Stayed 1 night in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place, welcoming staff. Great food and Service! I can’t recommend them enough!
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal, Nacogdoches

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to shopping.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Marty

Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Zaza

Excellent hotel - a must stay facility
Stayed 1 night in Jan 2025

2/10 Terrible

Mary Bridget

Stayed 2 nights in Jan 2025

10/10 Excellent

ChaKetriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025