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The Whitehall Houston

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Outdoor pool, pool umbrellas, pool loungers
Interior
Interior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Pool

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪14 min walk‬
  • Daikin Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1213)
The price is CHF 166
for 1 room
includes taxes & fees
19 May - 20 May
Holiday Inn Houston Downtown by IHG

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
The Whitehall Houston offers 259 accommodations with a safe and complimentary newspapers. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The Whitehall Houston's great location gets high marks from our customers. During your stay, you're just a quick walk from Sam Houston Park. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 14 minutes by foot from Toyota Center and a 2-minute drive from Downtown Aquarium
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel – On-site cocktail bar. Open daily.
Buffalo Bayou Coffee – This coffee shop only serves lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 mi
  • Area shuttle
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to April 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 808 out of 1394 reviews
Rating 8 - Good. 259 out of 1394 reviews
Rating 6 - Okay. 150 out of 1394 reviews
Rating 4 - Poor. 78 out of 1394 reviews
Rating 2 - Terrible. 99 out of 1394 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHEENA, fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Audie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My biggest complaint is more with how Whitehall was listed on Expedia. The property did not have complimentary breakfast which is what I searched for on Expedia. In addition parking was an additional $40 a night which is not mentioned anywhere on Expedia that I could see.
Stayed 2 nights in Jan 2025

6/10 Okay

JOSE, Boerne

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately, I want to write a better review due to the staffs service. The staff all around was awesome. Unfortunately the hotel itself is outdated and in need of repairs that are easily visible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ginger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was beautiful, the staff was so nice, and it was so easy to get an Uber at any time. The rooms were just a bit outdated, but they had everything we needed, and overall, we had a great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Desiree

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Terren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, staff was very helpful.
Stayed 3 nights in Jan 2025

8/10 Good

James L Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mgr John finally compensated us for a terrible check in experience. And got a room that air con/hearter made super crazy noises that they have to moved us to another room after all the unpacking i have dine. Thank you John and thanks for making our stay better.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adrian

Stayed 3 nights in Jan 2025

10/10 Excellent

Abdul Razek

Stayed 1 night in Jan 2025

10/10 Excellent

E

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 2 nights in Jan 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Amazing!

Talk about a hotel of class! Everything was perfect. The staff was professional and the room exceeded my expectations considering I got it at such an affordable price. Great location too!
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 1 night in Jan 2025

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice2025

Very nice I loved everything about it lots of stuff to do in the area
Lovely view
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bobby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sotherly Charm in Houston

An amazing stay that I would easily recommend to anyone who asked, the amenities always stay above the rest. This Sotherly host makes traveling a breeze and is definitely my first choice when traveling.
Stayed 1 night in Jan 2025

6/10 Okay

Duy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lorna

Travelled with family
Liked: Staff & service

Good hotel but needs some updating

The young man’s hair that checked us in was long over his face that we couldn’t understand what he was saying. The walls and furniture in our hallway of our floor were bumped or scraped. It was below freezing during our stay and there were only thin blankets on the bed. We had to turn up the heat. The tissues in our bathroom smelt like vomit. Breakfast was okay but the service was very nice. I did enjoy my complementary drink.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kara

Stayed 2 nights in Jan 2025

8/10 Good

Latoya

Travelled with partner
Liked: Cleanliness, amenities
Most of the staff were very pleasant and helpful. I did encounter a few staff who weren’t so pleasant. Overall the hotel was nice and in the heart of the city.
Stayed 4 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025