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The X Hotel

2.0 star property

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Superior Double Room, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing
Deluxe Suite, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing
Deluxe Suite, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing
Suite, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing
Superior Double Room, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Reviews

4.6 out of 10

Popular amenities

  • Pet-friendly
  • Free WiFi

Explore the area

Map
11 Brunswick Square, Hove, England, BN3 1EH
  • Brighton Beach
    ‪2 min walk‬
  • Brighton Centre
    ‪11 min walk‬
  • Brighton Pier
    ‪20 min walk‬
  • London (LGW-Gatwick)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, Shared Bathroom

Premium bedding, memory-foam beds, desk, soundproofing

Deluxe Apartment, Shared Bathroom

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment, Shared Bathroom

Premium bedding, memory-foam beds, desk, soundproofing

Comfort Apartment, Shared Bathroom

  • Sleeps 3
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ensuite

Suite, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Suite, Ensuite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, Ensuite

Premium bedding, memory-foam beds, desk, soundproofing

Apartment, Ensuite

  • Sleeps 8
  • 3 Double Beds, 1 Double Futon and 1 Single Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Deluxe Suite, Ensuite

  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Honeymoon Suite, Ensuite

Honeymoon Suite, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Honeymoon Suite, Ensuite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Studio, Ensuite

Family Studio, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Family Studio, Ensuite

  • Sleeps 8
  • 4 Double Beds

View all photos for Economy Twin Room, Private Bathroom

Economy Twin Room, Private Bathroom | Premium bedding, memory-foam beds, desk, soundproofing

Economy Twin Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, Ensuite

Studio, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Studio, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite | Premium bedding, memory-foam beds, desk, soundproofing

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Single Bed

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  • Free WiFi
  • Parking available
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3.3 out of 5, (442)
The price is CHF 160
for 1 room
includes taxes & fees
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About this property

The X Hotel

Hotel in Hove, a short walk to Brighton Beach
Express check-in, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine. Housekeeping is available on request.
The X Hotel offers 25 accommodations with a hairdryer and an iron/ironing board. Memory foam beds feature premium bedding. 48-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include baths or showers and complimentary toiletries. This Hove hotel provides wireless Internet access for a surcharge. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at The X Hotel, you're just a quick walk from Brighton Beach. Enjoy features like free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • WiFi for a fee
  • Services include luggage storage and a virtual front desk
  • Just a 4-minute walk from Brighton Beach and 13 minutes on foot from Brighton Centre
  • Pets welcome for a fee
As a guest of The X Hotel, you'll find a vending machine, express check-in, and express check-out. WiFi is free in public spaces.

This Hove hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 20.20 per day); reservations required

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways

More

  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cots (infant beds) are available for GBP 9.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 2.97 per stay
  • Administrative fee: GBP 2.97 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 1 per stay (rates may vary)
  • Nearby parking fee: GBP 20.20 per day (1411 ft away)
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 9.0 per day
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The X Hotel Hove
The X Hotel Hotel
The X Hotel Hotel Hove

The X Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 11 out of 66 reviews
Rating 8 - Good. 3 out of 66 reviews
Rating 6 - Okay. 8 out of 66 reviews
Rating 4 - Poor. 12 out of 66 reviews
Rating 2 - Terrible. 32 out of 66 reviews

5.2/10

Cleanliness

4.6/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

gary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Better than expected

Strange checking in procedure but once checked in it was perfectly adequate. Good value for money.
Stayed 2 nights in Feb 2025

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping took all my heart and diabetes drugs, clothes, and electrical items. I have tried to get hotel to return them, but they haven not. I booked and paid for two nights, yet they emptied my room after one night. Appalling lack of communication and no concern. Had to text as no-one on site.. I will now consider contacting the pilice.
Stayed 2 nights in Feb 2025

2/10 Terrible

Shikquila

Travelled with family and small children
Paid for arriving early. But still wasn’t let in. Message the office no response. Saw staff entered property so then was able to talk to her. If o hadn’t of seen her I sure I wouldn’t have be able to stay. The room Hadn’t been cleaned from previous visitors. Room in very poor and dangerous conditions. Bathroom cabinet door was not being held by any screw. Which then led to the cabinet door, falling onto my 11-year-old son’s head now has a cut was bleeding. Told the reception lady sitting in the hallway. She was very blunt. Came into the room and just took the cabinet. No apology nothing! Maybe she was having a bad day. I would rather stay in my car. Honestly waste of every penny.
Stayed 2 nights in Jan 2025

6/10 Okay

Belinda Elizabeth

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Stacey

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Property conditions & facilities, room comfort

My one night stay

I recently stayed at X Hotel in Brighton, and while there were some initial issues with both rooms, the team was incredibly helpful and proactive in resolving them. They upgraded me to a fantastic suite and went above and beyond to ensure my stay was comfortable and enjoyable. The staff’s professionalism and commitment to excellent customer service really stood out, and I truly appreciate their efforts. Thank you for turning things around so quickly—I would happily stay here again! Let me know if you’d like further changes!
Stayed 1 night in Jan 2025

4/10 Poor

Reshma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luckily, I read the reviews after booking. If I'd read them and saw the Hotels.com rating before, I might not have booked. Don't be put off, having faith and following the instructions led me to a lovely room loyally reflecting the thumbnail photo
Stayed 2 nights in Dec 2024

6/10 Okay

Adrian

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

neil

Disliked: Cleanliness, staff & service, property conditions & facilities
The images this hotel sells its self on are soo misleading a smashed window mouldy flaking walls dirty floors food on walls all self service check in on my second night the front door closed was left open for entry previously I guess because was broken means another guest stuck outside for 1/2h trying code to get in no one answering no or msg system ended up having to clim through my bedroom window when realised it was unlocked to gain entry all round awful hotel no customer care or pride in building DO NOT BOOK
Stayed 2 nights in Dec 2024

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Eve

Liked: Cleanliness
Disliked: Staff & service

Poor service

Only has a 4pm check in when on hotels.com it says it's 3pm. We paid an extra £20 for early check in as we had to be somewhere. We were left for an hour before we were finally given codes to get in. There was a leak in the room which woke us up in the night and the TV had no sound. Definitely would NOT stay here again!
Stayed 1 night in Nov 2024

2/10 Terrible

Diego Fernando

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Subject: Complaint Regarding Unacceptable Hotel Room Conditions I hope this message finds you well. I am writing to formally express my dissatisfaction with my recent stay at your hotel. Unfortunately, the condition of the room I was given did not meet the standards I expected based on the description provided during the booking process. Upon entering the room, I was immediately struck by its uncleanliness. The carpet was dirty, and there were visible stains that made the environment feel unwelcoming. Additionally, the bathroom facilities were not up to par; the toilet was not properly cleaned, which was quite concerning. Moreover, the bedding was in poor condition. The blanket appeared worn and unkempt, the tv dodmt work and to make matters worse, the bed itself was broken, making it uncomfortable to sleep. Overall, the room felt more like a dump than a place to relax. I also want to highlight that while I appreciate the emphasis on data security, it does not compensate for the lack of cleanliness and maintenance in the room. I was genuinely unhappy with my experience, as it did not align with what I expected when I made my reservation. I hope you will take this feedback seriously and address these issues to improve the experience for future guests. Thank you for your attention to this matter.
Stayed 1 night in Nov 2024

2/10 Terrible

Neman

Stayed 1 night in Nov 2024

4/10 Poor

Jeremy

Business traveller
Disliked: Amenities
The room was probably quite lovely sixty years ago but is let down by the baffling management of the hotel as a whole. The messaging is inconsistent and odd. There’s the surprise deposit waiver fee which looking at other reviews is a good idea to put down so that your money isn’t held in an account for an extended period. The floor of the room was entirely on a slope leading to a little bit of seasickness when getting out of bed. The one I was in had a window for joke reasons only (view of nothing at all. And there was no plug in the bathtub or sink, so don’t expect a bath or to shave unless you bring your own I suppose. Oh I couldn’t connect to the wifi at all either. I was continuously given the same password that never worked. I tried on multiple devices and tried to contact the desk but was unable to get a response beyond the non-functional password. So there’s that as well.
Stayed 2 nights in Oct 2024

2/10 Terrible

Donna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a joke. No reception staff. No cleaners. Alarm was going off all night and as we left. No one there to sort anything out, you can only communicate via WhatsApp
Stayed 1 night in Oct 2024

2/10 Terrible

Rutvik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever visit that even if that is cheap.

It was scam to fool people coming to that beautiful city. it was not at all the way they showed or described that was totally different and in some old scary basement smelling foul. It was horrible.
Stayed 2 nights in Oct 2024

4/10 Poor

Graeme

Don’t do it

Arrived and there was no toilet roll in toilet and the bin hadn’t been emptied after the previous occupants
Stayed 2 nights in Oct 2024

2/10 Terrible

Jo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rip off

On arrival, I spent an hour and a half in reception over a dispute where they were claiming that my booking was in a different name despite me showing them all of my proof that it was in my name then would not let me go to the room without paying an extra £25 charge Because they said it was booked in another name which is simply not true. The people in front of me also having a big dispute over extra charges and we were all at the reception. Somebody came out of the room. They just checked into saying there was broken glass on the floor and urine in the toilet. !!
Stayed 1 night in Oct 2024

4/10 Poor

NATHANIEL

Travelled with partner
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Corbin

Stayed 1 night in Sep 2024

2/10 Terrible

Bernadette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crap

Horrible . No staff on site . People smoking weed . Not a family hotel
Stayed 1 night in Sep 2024

8/10 Good

Amaresh

Business traveller
Liked: Cleanliness, room comfort
Internet never worked, neither you catch your own mobile network.
Stayed 2 nights in Sep 2024

2/10 Terrible

Amy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute vile place to stay! Room was clearly not cleaned at all. Pubes on the bathroom floor. Toilet roll that had clearly been dropped down the toilet and put back on the side to be used. God knows what splashed up the walls and not cleaned. Rude cleaner which clearly does NOT do the job properly. Flooring all coming apart. Staff that are incompetent and lazy (goes to show with the booking in system, all done via WhatsApp and nobody actually manning a desk) Really expensive for the dump it was we stayed in and the cheek of asking for a deposit waiver was just the icing on the cake!
Stayed 1 night in Oct 2024

4/10 Poor

Lloyd

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024