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JAZ Aquamarine

5.0 star property

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Photo gallery for JAZ Aquamarine

Interior entrance
2 bars/lounges, 2 poolside bars, beach bar
Front of property
Treatment room
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • On private beach

Explore the area

Map
South Sahl Hashish Road, Magawish District, Hurghada, Red Sea Governorate
  • Desert Rose Aqua Park
    ‪17 min walk‬
  • Senzo Mall
    ‪5 min drive‬
  • Hurghada Grand Aquarium
    ‪7 min drive‬
  • Hurghada (HRG-Hurghada Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite

Minibar, in-room safe, blackout curtains, free cots/infant beds

Executive Suite

  • 85 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | Minibar, in-room safe, blackout curtains, free cots/infant beds

Junior Suite, Multiple Beds

  • 70 sq m
  • Sleeps 3
  • 4 Single Beds

View all photos for Junior Suite, Pool View (Queen or Twin Bed)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Junior Suite, Pool View (Queen or Twin Bed)

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Double Room, Garden View (Deluxe with Kids Bed)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Family Double Room, Garden View (Deluxe with Kids Bed)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Double Room, Sea View (Deluxe)

TV

Family Double Room, Sea View (Deluxe)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Double Room, Garden View (Deluxe)

TV

Family Double Room, Garden View (Deluxe)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Double Room (Deluxe Swim Up)

Family Double Room (Deluxe Swim Up) | Minibar, in-room safe, blackout curtains, free cots/infant beds

Family Double Room (Deluxe Swim Up)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Double Room, Pool View (Jaz Bluemarine)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Double Room, Pool View (Jaz Bluemarine)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Double Room, Pool View (Deluxe, Jaz Bluemarine)

Family Double Room, Pool View (Deluxe, Jaz Bluemarine) | Lobby

Family Double Room, Pool View (Deluxe, Jaz Bluemarine)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Royal Suite

Minibar, in-room safe, blackout curtains, free cots/infant beds

Royal Suite

  • 100 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Pool View (Deluxe)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Family Room, Pool View (Deluxe)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin Room, Sea View

Minibar, in-room safe, blackout curtains, free cots/infant beds

Superior Twin Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Garden View

Minibar, in-room safe, blackout curtains, free cots/infant beds

Superior Twin Room, Garden View

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Pool View

Minibar, in-room safe, blackout curtains, free cots/infant beds

Superior Twin Room, Pool View

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Double Room, Pool View (Deluxe with Kids Bed)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Family Double Room, Pool View (Deluxe with Kids Bed)

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Sea View

  • Sleeps 2

Double Superior Pool View 2Ad

  • Sleeps 2

Double Superior Room 2Ad

  • Sleeps 2

Double Superior Garden View

  • Sleeps 2

Double/Twin Superior Pool View (2Pax)

  • Sleeps 2

Superior Room with Pool View Non smoking

  • Sleeps 2
  • 2 Single Beds

Executive Suite Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Family Room with Garden View Non smoking

  • Sleeps 3
  • 1 Queen Bed

Deluxe Family, Queen Bed, Sea View

  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room with Sea View Non smoking

  • Sleeps 2
  • 2 Single Beds

Junior Suite Twin-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Royal Suite Non smoking

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Queen Or Twin Bed, Pool View

  • Sleeps 2
  • 1 Queen Bed

Superior Family Room with Bunk Bed and Pool View Non smoking

  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Family, Queen Bed, Swim Up

  • Sleeps 3
  • 1 Queen Bed

View all photos for Jaz Bluemarine Deluxe Family Room Non Smoking

Minibar, in-room safe, blackout curtains, free cots/infant beds

Jaz Bluemarine Deluxe Family Room Non Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Queen Bed

Standard Twin Room with Pool View Non smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Family Queen, Garden View

  • Sleeps 3
  • 1 Queen Bed

Superior Room with Garden View

  • Sleeps 2
  • 2 Single Beds

Superior Family Room with Sea View Non smoking

  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room, Pool View (Jaz Bluemarine)

  • Sleeps 2
  • 1 Queen Bed

Family Queen Blue Marine Non smoking

  • Sleeps 3
  • 1 Queen Bed

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About this property

JAZ Aquamarine

Luxury property on the beach, with 20 outdoor pools
Spend the day relaxing on JAZ Aquamarine's private sand beach or at a water park before returning for a meal at one of the property's 8 restaurants. Housekeeping is available on request.
JAZ Aquamarine offers 1001 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
A private beach, an outdoor tennis court, a health club and a water park with waterslides are featured at the property. 20 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at JAZ Aquamarine. During your stay, you're just a quick walk from Red Sea. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Asian cuisine at Makai Tukai, one of the property's 8 restaurants and 2 bars/lounges
  • Splash around at the water park with a waterslide or swim in the indoor and 20 outdoor pools
  • Services include a free children's club, a porter and luggage storage
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • 8 minutes on foot from Red Sea and a 2-minute drive from Desert Rose Aqua Park
JAZ Aquamarine is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to JAZ Aquamarine for summer fun including 20 outdoor swimming pools, a water park and a complimentary children's club.

Free breakfast is available daily. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, outdoor tennis courts and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hurghada property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Makai Tukai – This restaurant specialises in Asian cuisine. 3-star Michelin rating.
Nino’s – This restaurant specialises in Italian cuisine. Open daily.
Topaz Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Amaya Restaurant – This restaurant only serves dinner. Open daily.
Sofra Restaurant – On-site restaurant. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included

Languages

Arabic, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Amaya Restaurant
  • Makai Tukai
  • Nino’s
  • Sofra Restaurant
  • Topaz Restaurant

Things to do

  • 20 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Water park
  • Waterslide

Family friendly

  • 20 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Low-height bed (70 centimetre high)
  • Low-height counter and sink (82 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • No lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Built in 2009
  • Comprehensive food waste policy
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property's room type with Jaz Bluemarine indicated in the room name is located at Jaz Bluemarine Resort.
This property’s all-inclusive benefits are available from 10 AM to midnight. Breakfast is served 7-10:30 AM.
Guests must weigh less than 264 pounds (120 kilogrammes) to access water parks. Children must be over 3 feet, 11 inches (1.2 metres) in height and over 10 years old to use the water park at Jaz Aquamarine and over 4 feet, 3 inches (1.3 metres) in height and over 10 years old to use the water park at Jaz Bluemarine.
Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.
Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 12
This property’s waterpark is open daily from 10 AM to 1 PM and 2:30 PM till sunset.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JAZ Aquamarine

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A facilities fee includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The All Inclusive rate does not include a la carte meals. A la carte meals are available by reservation only and must be booked 3 days in advance.
This property enforces a smart-casual dress code at its restaurants.
This property advises that proper swim attire is required to access the pool and the beach.
Guests must be at least 16 years old to access the indoor pool at the hotel`s Spa.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Aquamarine Jaz
Jaz Aquamarine
Jaz Aquamarine Hurghada
Jaz Aquamarine Resort
Jaz Aquamarine Resort Hurghada
Resort Jaz Aquamarine
Iberotel Aquamarine Hotel Hurghada
Jaz Aquamarine Resort All Inclusive Hurghada
Jaz Aquamarine Resort All Inclusive
Jaz Aquamarine Resort
JAZ Aquamarine Hurghada
Jaz Aquamarine Resort All Inclusive
JAZ Aquamarine All-inclusive property
JAZ Aquamarine All-inclusive property Hurghada

JAZ Aquamarine Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 390 out of 633 reviews
Rating 8 - Good. 162 out of 633 reviews
Rating 6 - Okay. 42 out of 633 reviews
Rating 4 - Poor. 18 out of 633 reviews
Rating 2 - Terrible. 21 out of 633 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 7 nights in Feb 2025

6/10 Okay

Galina

Travelled with family and small children
Liked: Cleanliness
The water slides for kids did not have any gripping mats on the watery slippery stairs or anywhere around it. My daughter fell several times, almost hit her head on pavement but one of the guests caught her and prevented a horrible incident.
Stayed 7 nights in Feb 2025

10/10 Excellent

BEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staff, good food, amazing heated pools and water slides by the beach
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel was nice but everyone in the family got food poisoning and ended up being sick. The shower is also very slippy if you have small kids
Stayed 7 nights in Jan 2025

10/10 Excellent

Katie

Stayed 8 nights in Nov 2024

10/10 Excellent

Medo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Here's a revised version of your review: --- I’m not sure where to begin, as this place truly exceeded all expectations. From start to finish, it was an unforgettable experience. The resort is incredibly fun and well-maintained, offering a wide variety of pools, water slides, and activities for both kids and adults. My wife and I, along with our children, were never bored! The food was consistently excellent, with diverse dining options that catered to all tastes. One of the standout features of this place is its exceptional customer service. It’s clear that the staff is highly trained to provide top-notch hospitality, but a few individuals went above and beyond, making our stay even more memorable. I’d like to extend a special thank you to: 1. **Mr. S El-Shahat**, the pool slide attendant, whose kindness and attentiveness to my daughter were truly outstanding. Your care made all the difference—thank you! 2. **Gamal**, the bartender near the 4 Corners restaurant. Your warm, friendly attitude and engaging conversations made every visit to the bar a pleasure. We looked forward to running into you each time! In summary, this resort is one we will always remember and will undoubtedly return to in the future.
Stayed 3 nights in Dec 2024

10/10 Excellent

EMAN

Stayed 4 nights in Dec 2024

8/10 Good

Karen

Travelled with family and small children
Liked: Cleanliness, amenities
Excellent for children .with the heated pools . There was different areas on the resort from lively to quiet , something for all ages . Varied choices to eat from ..no choices for people ,children with allergies,...service in the restaurant was questionable at times ,staff more interested in chatting to each other,,dirty used dishes on tables left longer than should be.floors in restaurant not swept , regularly.there were staff who went above service other who just sauntered along.. Variety of different dishes at all sittings.....was slightly disappointed in standards as I have been in other Jaz hotels .with more attentive staff . Was in this hotel march 2024 I noticed the drop in standard from then to now December did speak to the manager about standards you expect from Jax hotel group... Over all the grandchildren enjoyed themselves,,we adults did have a nice holiday .
Stayed 7 nights in Dec 2024

10/10 Excellent

Hussain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!! Must stay at place. Everything was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Dimple

Stayed 7 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff make this place my second home. So much choice of eating places and where to spend your lazy days in the sun. The grounds are kept immaculate by the gardeners and thanks to housekeeper Ahmed. Always something good to eat and treated like a Queen by the staff. My favourite place in the day lazing by the pool at la Perla and being looked after by best waiter Mohamed. Ate in all the buffet restaurants and looked after by Saad, Mostafa,Shady,Mahmoud,Ahmed (my heart). See you all again next time.
Stayed 7 nights in Nov 2024

6/10 Okay

Hatira

Travelled with family and small children
Very limited food selection.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2024

10/10 Excellent

Nikul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not so far from the airport, it was nicer to check-in late and the staff was so welcoming. The whole process was qick and easy. Our room was clean, Muhammad who was in charge of our block was so welcoming and looked after us. All pools was clean and lots of activities planned by the entertainment crew. There are quite pools too. Lots of sun lounge around and drink stations bars where food and snacks available. Service from all staff was amazing. All lunch and dinning options and verity's was good. And the beach was also amazing and the sea was so nice to walk and swim in. No issues with bugs. Lots of entertainment. We had so much fun in the sun. Thank you Jaz Aquamarine
Stayed 7 nights in Oct 2024

10/10 Excellent

Loai

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean and tidy. It offers wide options for food with restaurants and snack kiosks around the whole proporty. We tried 4 different a-la-carte restaurants and they all tasted delicious. The staff was very kind and ready to met all our needs and requests. A special thank goes to ANNABELLA of guests relations: a GREAT hostess, who made our stay unforgettable!
Stayed 7 nights in Oct 2024

10/10 Excellent

Chris, Ridgefield

Liked: Staff & service, property conditions & facilities
This place is amazing. it's huge and it has everything. The employees are very nice and very courteous and we'll take care of whatever you need
Stayed 2 nights in Oct 2024

8/10 Good

Rakan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had amazing time
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with lots of options for dining, swimming and entertainment.
Stayed 12 nights in Sep 2024

10/10 Excellent

ABDALLA

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Zaeem

Stayed 12 nights in Aug 2024

4/10 Poor

amanda afaf, doha

Stayed 7 nights in Aug 2024

6/10 Okay

amanda, doha

Travelled with family and small children
Disliked: Amenities
My stay at this hotel was marred by several disappointing experiences. Firstly, I sustained a foot injury in my room and requested a first-aid kit from reception. Despite multiple assurances, no kit was ever delivered. This left me with no choice but to venture outside the hotel, injured, to purchase one from a pharmacy. Secondly, I attempted to extend my stay for a few hours on my checkout day. Despite inquiring well in advance, I was told this wasn't possible due to the room being booked. However, upon attempting to book the room online for an additional night, I was informed that it was available. This lack of transparency is frustrating and led to unnecessary expenditure on my part. Thirdly, as a vegetarian, I found the meal options to be incredibly limited. The same dishes were served repeatedly, and even the vegetarian corner was not safe from cross-contamination. On one occasion, I unknowingly consumed a potato stuffed with meat. This is unacceptable and shows a lack of care for dietary needs. On a positive note, I would like to commend the clinic services. When I fell ill, the nurses and doctor provided excellent care and support, enabling me to recover quickly. Overall, my stay was overshadowed by several significant shortcomings in service and care. I hope this feedback will prompt improvements for future guests.
Stayed 1 night in Sep 2024