See all properties

Ibusuki Phoenix Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Ibusuki Phoenix Hotel

Hot springs
Maisonette | In-room safe, desk, free WiFi, bed sheets
Hot springs
Hot springs
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
4320, Junicho, Ibusuki, Kagoshima, 891-0403
  • Ibusuki Archaeological Museum
    ‪2 min drive‬
  • Saraku Sand Bath Hall
    ‪3 min drive‬
  • Kaimondake Volcano
    ‪20 min drive‬

Room options

View all photos for Japanese Style Deluxe Room

Japanese Style Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Japanese Style Deluxe Room

  • 41 sq m
  • Ocean view
  • Sleeps 5
  • 5 Single Futons

View all photos for Traditional Room

In-room safe, desk, free WiFi, bed sheets

Traditional Room

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 4 Single Futons

Similar properties

Outdoor spa tub

Ibusuki Royal Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (364)
The price is CHF 157
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Ibusuki Royal Hotel

About this property

Ibusuki Phoenix Hotel

Family-friendly hotel with free breakfast and seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and free train station drop-off. Additionally, a seasonal outdoor pool, a children's pool and a meeting room are on-site.
Ibusuki Phoenix Hotel offers 146 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, toilets with an electronic bidet and complimentary toiletries.

This Ibusuki hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include facials. A variety of treatment therapies are provided, including thalassotherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Ibusuki Phoenix Hotel, you're just a quick walk from Kirishima-Kinkowan National Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a meeting room and a gift shop
  • On-site recreation includes hot springs and mini golf
  • Just a 2-minute drive from Ibusuki Archaeological Museum and a few minutes from Saraku Sand Bath Hall
  • Free train station drop-off shuttle service
Ibusuki Phoenix Hotel offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly Ibusuki Phoenix Hotel. Self parking is free.

This 3.5-star Ibusuki hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 9 AM.
Ibusuki Phoenix Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station drop-off shuttle from 9:00 AM to 10:00 AM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Kaiseki meal

Things to do

  • Children's pool
  • Hot springs
  • Mini golf
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thalassotherapy
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in September.
  • Pool access available from 8 AM to 7 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ibusuki Phoenix Hotel Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Ibusuki

Ibusuki Phoenix Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 92 reviews
Rating 8 - Good. 41 out of 92 reviews
Rating 6 - Okay. 15 out of 92 reviews
Rating 4 - Poor. 5 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is sandbath in hotel. Breakfast choices are limited, can skip
Stayed 1 night in Dec 2024

10/10 Excellent

Yasuomi

Travelled with family
着いた時からチェックアウトまで、レセプションの方々がいつも感じよく素敵なホテルでした。 更に、今回こちらの不注意で忘れ物をしてしまったのですが、夜中にも関わらず大変親身になって探してくださったり、見つかってからも素早く対応していただき、本当に感謝しています。 他の口コミにある様に確かに古いですが、清潔で手入れは行き届いている様に見えます。 部屋からの景色も良く、プールも楽しめましたし、砂風呂もとても気持ちよかったです。 おすすめします！
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good day !!!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was great, hot spring and sandbath were great too
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Yasuhiro

Travelled with family
Liked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

タツカワ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
初めて砂蒸しを体験しました。宿泊施設内で出来るのは良かったです。温泉も良いお湯でした。
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

AKINORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

SHO

スタッフはよかったです
Stayed 1 night in Sep 2024

8/10 Good

SHIGEO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

YUKIKO

Liked: Staff & service
部屋からお風呂までが遠かった。 部屋からキレイな景色と電車が見られて最高！
Stayed 1 night in Sep 2024

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

リョウコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Minoru

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ホテルは見た目古い感じで設備も一昔前のように感じる。しかし温泉や砂風呂も有りホテルで完結出来る。 残念なのは、朝起きたらたまたまかも知れないが、有りがたくさん侵入して来ていた事が気になる。
Stayed 1 night in Jul 2024

10/10 Excellent

YUMI, kasugai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の鶏飯がすごく美味しかったです。 オーシャンビューでしたが大雨で天気だけが残念やった。。
Stayed 1 night in Jun 2024

2/10 Terrible

hiroko

Stayed 1 night in Jun 2024

8/10 Good

ひろこ

Travelled with family
Liked: Staff & service
和室で古いなぁと思いましたが、砂蒸し温泉は最高に気持ちよかったし、温泉もGood❣️3人同室だったので洗面、風呂、トイレ別々なのは良かった。朝食美味しかったのですが、鶏飯があるのが感激でしたし、美味しかったです 旅の最終宿、ゆったり出来ました。 外国人のスタッフも応対が良くて気持ち良く過ごせました😊
Stayed 1 night in Jun 2024

8/10 Good

Mariko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
年季の入ったホテルでしたが、清潔で掃除も行き届いており、快適に過ごせました。フロントや他の従業員の方の対応もわかりやすく、感じが良く安心しました。
Stayed 1 night in Jun 2024

8/10 Good

shinobu

Travelled with family and small children
Liked: Staff & service
今回、息子の誕生日で、泊らせて頂きました。 ホテルのレストランで、お食事を予定していたのですが、修学旅行とかさなり、残念でした。 お部屋に、サイダーとバースデーカードを届けて頂きました。 施設自体はかなり古いですが、スタッフの対応がとてもよかったです。 近くには、スーパーがあり良かったです。 ありがとうございます。
Stayed 2 nights in May 2024

8/10 Good

masami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

MASAAKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

みえこ

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体の印象はよく、スタッフの対応もよい。大浴場が23時で終了するので飲んで帰ってきた後に入れないのが残念。部屋は大浴場ありきの設備だからか部屋のシャワールームはいまいち。砂蒸し風呂は非常に満足。朝ご飯も美味しい。
Stayed 1 night in Apr 2024

4/10 Poor

KATSUKI

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024