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Enorme Santanna Beach

4.0 star property
VIP Access

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Photo gallery for Enorme Santanna Beach

Poolside bar
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Junior Suite, Private Pool | Living area | Flat-screen TV
Maisonette Individual Pool | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
Eparchiaki Odos Ierapetras - Sitias, Ierapetra, 72200
  • Ierapetra Archaeological Museum
    ‪3 min drive‬
  • Ierapetra Beach
    ‪4 min drive‬
  • Ierapetra Venetian Fort
    ‪4 min drive‬
  • Sitia (JSH)
    ‪67 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Double Room (Swim Up)

Double Room (Swim Up) | In-room safe, desk, blackout curtains, iron/ironing board

Double Room (Swim Up)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room (Individual Pool)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room (Individual Pool)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Individual Pool

Maisonette Individual Pool | In-room safe, desk, blackout curtains, iron/ironing board

Maisonette Individual Pool

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Private Pool

Junior Suite, Private Pool | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, Private Pool

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Individual Pool)

Superior Room (Individual Pool) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Individual Pool)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room (Swim Up)

Superior Room (Swim Up) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Swim Up)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds and 1 Single Sofa Bed

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About this property

Enorme Santanna Beach

Beachfront comfort, a fitness centre
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and spa services.
Enorme Santanna Beach offers 57 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Ierapetra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Enorme Santanna Beach. During your stay, you'll be close to Ierapetra Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a poolside bar
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Ierapetra Archaeological Museum and a few minutes from Ierapetra Venetian Fort
  • Airport shuttle service available for a fee
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Enorme Santanna Beach such as a seasonal outdoor pool and a fitness centre.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This eco-certified hotel also offers a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ierapetra hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Enorme Santanna Beach has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1145064

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:30 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Enorme Santanna Beach Hotel
Enorme Santanna Beach Ierapetra
Enorme Santanna Beach Hotel Ierapetra

Enorme Santanna Beach Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 74 reviews
Rating 8 - Good. 12 out of 74 reviews
Rating 6 - Okay. 0 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Great setting, let down in a few areas

Overall this was a nice stay, the hotel has been designed and built very well. It's built on the side of a hill and as such, the higher you go, the better the view. The view over Ierapetra city at night is amazing. The only comment on the room is that the lighting could do with being better at the bathroom mirror and the wardrobe needs more shelves / drawers. We got a warm welcome on check in but rarely got a welcome at other times. Often no acknowledgement of arriving for breakfast or dinner. During the service of these, the staff often looked over-worked. That being said, overall the food was good. The beach was lovely with decent sun beds. In the near week that we were there the bins were never emptied or the sunbed tables wiped down. The beach bar was good, but would be so much better if they walked round every now and then to see if you wanted anything rather than having to go up each time. The gym was equipped OK, though could probably do with having a set of dumbbells. Nothing to wipe down equipment after use, the air con was limited to 24°C and no towels available which again was a let down, especially as they were strict on limiting towels. The little spa on site is decent - felt very relaxed after a massage. Overall we had a nice relaxing stay and it's almost frustrating that they don't just put a bit more effort in to get it amazing.
Stayed 6 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very nice . Room had plenty of space. Booked room with private pool. Fabulous view. We had buffet breakfast and buffet dinner which were both great. Only downside was property built on hill. So walking down ok, but walking up a little hard if you are older. They will take you to your room in golf cart with a phone call which we used. Only stayed one night
Stayed 1 night in Sep 2024

10/10 Excellent

damien, Sandwich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. The hotel was perfectly kept. We did half board and there were plenty of selections at each meal and all was very good. Staff was pleasant and attentive. Beach access underground was perfect with bathroom for convenience.
Stayed 5 nights in Aug 2024

10/10 Excellent

annie

Liked: Cleanliness, staff & service, property conditions & facilities
Had a hard time with closing door. Ended up leaving it open all the time. Beautiful lock but not user friendly.
Stayed 6 nights in Aug 2024

10/10 Excellent

phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, welcoming and efficient staff, excellent food, spacious well appointed rooms, great beach area. Very few sunbeds at the relatively small pool. No other tavernas or bars in the immediate area. Opposite the beach but a busy road in between.
Stayed 5 nights in May 2024

10/10 Excellent

Jiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food choices, friendly and helpful staff.
Stayed 6 nights in May 2024

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location, one of the most unique and beautiful property I’ve ever been. Highly recommended!
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff of my trip.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel right across the street from the sea. Rooms are bright, clean and comfortable and the design of the facility is unique and modern. The breakfast / dinner buffets are outstanding.
Stayed 1 night in Oct 2023

8/10 Good

Rhiann Kaur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great service
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time and will stay again

Second time at this property and will stay again. I had recommended this property to friends too who also stayed there. This time I have tried the buffet dinner and was quite happy with the selection and taste. Room is spacious and well appointed apart from the mirror which was located on the wall by the bed (minor inconvenience). The property has also great sunset views.
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Michael, CAMBRIDGE

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful destination for anyone visiting the Irepetra area of Crete and looking for an all inclusive experience. The staff is attentive & friendly, the rooms clean & comfortable, the food delicious and the the views and amenities amazing. Comes with my highest recommendation - you will not be disappointed!!!

10/10 Excellent

Michael

8/10 Good

Iryna

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is truly wonderful: architecture, cleannes, amazing food, quiet space, parking, welcoming with bubbles, we had some snacks saved for us as we arrived after the dinner time. Stuff is really helpful and overal atmosphere is nice and relaxing. There were a few negative sides though: it would often smell like you are on a farm (not sure if it's seasonal smell), shower was leaking, the sink was fairly blocked. The hotel is new but some small things like this definitely could have been fixed. Food in general is great but almost all the deserts had artificial taste so we had to stick to savory options and fruit. SPA at the hotel is overpriced and prices are not written anywhere, so we were under impression that staff was making them up as we spoke. There are free morning yoga classes 3 times a week, but the teacher didn't adjust her program at all and continued with advanced poses even though many participants were clearly beginners (there were no tips provided). I would say that all the positives are still overweight a few negatives, so I would happily recommend this hotel.
Stayed 7 nights in May 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness
Lovely facility, location, and extremely friendly and helpful staff. The food was exceptionally good and very convenient.
Stayed 2 nights in May 2023

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Great location and facilities, with a wonderful and helpful staff. The property's beach is well maintained, and the pool/pool bar area is great to relax at. Food options are varied and delicious.
Stayed 3 nights in Oct 2022

10/10 Excellent

Antonios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed with a very friendly and courteous staff, always quick to help and serve. The property itself is very clean and modern with varying levels of amenities, pool bar on the higher level, 2nd level has dining tables and chairs with mood lighting and the next level is the restaurant, all with amazing views of the beach, sea, coastal village and mountains. A real panorama! The restaurant served buffet style breakfast and dinner with lots of variety and themes each evening, delicious! The beach was just across the street which you could access by taking the elevator or stairs through a short tunnel and onto the beach in seconds with lounge chairs, canopy beds and umbrella’s and beach bar. Overall awesome hotel for all ages, there were families, young couples and old….we were all looking for the same thing, relaxing and safe, clean, modern environment with spectacular views! Will go again! The only negative was you need jelly shoes to enter the water…there’s rock and it’s a little slippery.
Stayed 3 nights in Oct 2022

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Enorme Santanna Beach is really excellent. The resort is gorgeous, the view is divine, and you are on the beach. The pool area is great, with lounge beds in the pool, a fabulous pool bar serving delicious food and drinks. Everything was here and my only complaint is that I don’t care for buffet dining. But the food is great and there are options to order food to your room. We booked rather last minute and were really pleasantly surprised by the property. Would stay here again and will recommend to friends and family.
Stayed 2 nights in Sep 2022

10/10 Excellent

Valery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best accommodations we have ever seen. Service was top notch (they even thought of preparing some sandwiches because we checked in really late - and they prepared huge take-away breakfast because we checked out very early). They also offer complimentary dinners in addition to expected breakfast. The view is breathtaking, the parking is easy and the beach is great, too. Beware, though, that you'd most likely want to have water shoes for swimming - the water is emerald and crystal clear, but is not your generic sandy beach, the bottom is lava and slate rock, kinds slippery. Once you get deep enough you are just fine. Of course, they have a terrific pool area with a bar and evening live entertainment. All in all, excellent experience.
Stayed 4 nights in Sep 2022

8/10 Good

MARIGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful Easy drive to town Staff very friendly Did not use buffet much
Stayed 5 nights in Aug 2022

10/10 Excellent

David

Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, but head into town for atmosphere

We had a lovely stay at the hotel, we had a 'superior swim up room with a shared pool' which had a great view of Irapetra for sunsets. I would recommend this type of room as the one to get, you can see several 'private pool' rooms as you walk around the hotel, and although these sound better on paper, they are not as good. Some are very exposed to people walking past and there is also not enough room next to them for two proper sunbeds (they only have bean bag style seats). Our room had two sunbeds. Breakfast and dinner were included (buffet) and while the food was, on the whole, good I think it is important to note that the restaurant does not have a great atmosphere. It is not big enough to seat the whole hotel (when full) in one go so there were two sittings when we were there (6:30 - 7:45 & 7:45 - 9). If you are after a romantic evening meal with your partner this is not the place, it is quite hectic (with people getting up and down for food) and (if seated near the buffet) the lights are so bright it is too much. You also feel quite rushed, which is often the case with buffets. Getting a seat outside is more preferable if you are able to but they are limited. If you want a romantic dinner and some atmosphere I would recommend going into town, we had two excellent meals at Zorba's (25-30 min walk of 6 euro cab). When the hotel is full (as it was when we were there) depending on the time you get to breakfast you may need to wait for a table, which is annoying.
Stayed 5 nights in Oct 2021

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME!!!

It’s a beautiful unique place with a super friendly and professional staff. Costantinos, the manager, helped us a lot . Thanks again to all , hope to come back again. KR Felicia
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a perfect experience The stuff are lovely the location is wonderful everything just perfect
Stayed 3 nights in Jul 2021