Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Front of property
Courtyard
Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
600 Douglas St, Victoria, BC, V8V2P8
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪12 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪36 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Double Room

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Basic Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Helms Inn

Hotel with a 24-hour front desk, steps from Government Street
Self parking, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and a library are on-site.
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Helms Inn. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include newspapers, a front desk safe and a computer
  • Guests have really good things to say about the accommodation, from the comfy beds and overall comfort to the spaciousness and cleanliness
  • Steps from Government Street and 9 minutes on foot from Victoria Harbour
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 952 out of 1384 reviews
Rating 8 - Good. 352 out of 1384 reviews
Rating 6 - Okay. 56 out of 1384 reviews
Rating 4 - Poor. 15 out of 1384 reviews
Rating 2 - Terrible. 9 out of 1384 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott, Campbell River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel continues to be our family favourite in Victoria… the quality of accommodations, walk-friendly location, and superlative value continue to top all other options, by our calculations.

10/10 Excellent

Scott, Campbell River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best value in Victoria… large and modern rooms in an ideal location. Have stayed here for years and hope to continue that tradition.
Stayed 1 night in Sep 2024

10/10 Excellent

desja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

YIFEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget inn with convenient transportation.
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Always a treat to stay there.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Stayed 2 nights in Jan 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service

Good stay for the price and location.

We had to change to another room as the toilet would not flush and the sink would not drain. They were very quick to give us another room. There was a renovation done since the last time we visited and honestly it felt kind of cramped. I had to duck to get past the wall-mounted tv and the bathroom is very squishy. But, perfect location. Close to everything and quiet and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amenities and great location

We were very impressed with the suite. It has a separate bedroom and living room, as well as a large, well-equipped kitchen with a full-size range and fridge. This was more than we needed but it would be great for a longer stay. The beds were comfortable but very high so they are difficult to get into if you are shorter or older. We asked for a stool and the staff found one for us. The location is perfect. It is a block from the Empress Hotel, the Royal BC museum and Imax Theatre plus across the street from Beacons Hill Park. Within walking distance from stores and restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Tim

Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all except parking -exceptionally tight spots!!
Stayed 1 night in Dec 2024

8/10 Good

Mr.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only aspect that wasn't good had to do with trying to get our little one to sleep. The lights outside were super bright, there was a particular walkway/doorway light that was within a couple feet of the window; the blinds weren't effective at stopping the light from coming through. We didn't bring enough black out curtains to get the multiple windows. Overall, if we didn't have our child with us, we'd consider staying there again. We liked the location (our white noise machine did a decent job blocking out the car/traffic from the street and adjacent parking lot).
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley

Always excellent. And more than you bargained for.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean rooms, good value
Stayed 1 night in Jan 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Staff vert friendly. Walking distance to harbor and city center. Comfortable room - well equipped.
Stayed 2 nights in Jan 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of the hotel across from the park and close to downtown. However one should be aware that it’s also located on a very busy intersection with buses and trucks going by at all hours of the night. If you’re a deep sleeper or half deaf, then it should be no problem for you!
Stayed 3 nights in Jan 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location at a great price.
Stayed 1 night in Jan 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Victoria
Stayed 2 nights in Jan 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place. Always comfortable and clean. Great location.
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

XIUHONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many stays here, like it a lot
Stayed 2 nights in Jan 2025