4/10 Médiocre
Ronya J.
25 nov. 2024
Plumbing and Appliances Major Concern
Upon entering the rental I noticed a dirty swifter and dirty mop in the closet. There was a dead cockroach in the closet as well. In the bathrooms, they have a sign stating they have poor pipes. The next day someone in my family used the bathroom. The toilet got clogged and sewage backed up in the tub. It happened to both bathrooms simultaneously, so we went a couple of hours without being able to use both bathrooms. We contacted The Patriot Family they kept telling us they would call us back. We called VRBO and then the Patriot Family representative called us back immediately. The plumber came out to fix it. He stated roots were growing in the pipes outside the property. The same day we noticed the refrigerator wasn't working. The electrician came out the next day and told us the fridge wasn't working because of the settings it was left on. So he adjusted the settings and said it should work after this. The next day it still was taking some time to get cold so we called again. However, by the time the electrician came back, it was working again, but barely. While we were sitting in the kitchen one of my family members noticed a cockroach (and not a palmetto bug) walking across the wall. Overall I would say they need to redo the plumbing and update their appliance both the refrigerator and stove are outdated. They gave us 30% off for the 3 days we went without being able to use the bathroom and have access to a working refrigerator.
Ronya J.
Séjour de 6 nuits en novembre 2024