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Villas HM Palapas del Mar

4.0 star property
VIP Access

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Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Lobby
Junior Suite Superior sea front: 1 king bed or 2 queen beds | View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk

Explore the area

Map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Holbox Beach
    ‪2 min walk‬
  • Holbox Letters
    ‪11 min walk‬
  • Holbox Ferry
    ‪13 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite Superior sea front: 1 king bed or 2 queen beds

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite Superior sea front: 1 king bed or 2 queen beds

  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite (Single)

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite (Single)

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite Superior: 2 queen beds o 1 king bed

Junior Suite Superior: 2 queen beds o 1 king bed | In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite Superior: 2 queen beds o 1 king bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite with private pool: 2 queen beds

Junior Suite with private pool: 2 queen beds | In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite with private pool: 2 queen beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite sea front and private pool: 2 queen beds

Junior Suite sea front and private pool: 2 queen beds | In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite sea front and private pool: 2 queen beds

  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, (1002)
The price is CHF 138
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includes taxes & fees
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About this property

Villas HM Palapas del Mar

Hotel on the beach, with 2 outdoor pools
At Villas HM Palapas del Mar, hit the beach, dine on-site at Restaurante Bufé or enjoy a drink at one of the hotel's 2 bars/lounges.
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Villas HM Palapas del Mar's great location gets high marks from our customers. During your stay, you're just a quick walk from Holbox Beach. You'll find features such as free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free self-service breakfast served daily
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Holbox Beach and 12 minutes on foot from Holbox Church
  • Airport shuttle service available for a fee
Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Villas HM Palapas del Mar offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Villas HM Palapas del Mar.

This 4-star Isla Holbox hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 10:30 AM.
Restaurante Bufé – On-site buffet restaurant.

All-inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bufé

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sally Ann, brewster

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic trip! Staff was amazing, especially Russell the beach server.
Stayed 15 nights in Jan 2025

10/10 Excellent

Alina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely 4 nights stay in the hotel. Attentive staff, peaceful location, very clean facilities. With all inclusive stay we didn’t go anywhere else and enjoyed high quality food and drinks in the hotel. You’ll be in love with Holbox after staying at HM Palapas!
Stayed 4 nights in Feb 2025

10/10 Excellent

Shawn kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The property is in a great location if you are looking to have a quiet relaxing stay on the island. It is walkable to town and many restaurants but not in the loud mix. The vibe is beachy bohemian. It is not a fancy place but very nice and relaxing. no need for fancy shoes, everything Is sand on the island. We visited other hotels while there and would return to this one or Aldea Kuka which is a bit more expensive. We did the "all inclusive " which isn't everything all the time but found that everything we enjoyed was included. We had lunch daily on the beach and it was delicious fresh guacamole and sea bass ceviche, tequila drinks, beer, Pina coladas all included. Breakfast buffet was good, they did have made to order omelettes and such if you are not a fan of buffet style eating like myself. Fresh fruits, juices, ect... Beto was our server on the beach and was awesome, kind friendly fast service. He anticipated what we would ask for and be ready to bring it. Dinners are mostly buffet style themed nights. But they didi offer made to order options. We went out to eat at different places some nights, and would recommend doing that even with all inclusive having breakfast and lunch included saved us plenty of money. Every meal we had on the island was great, seriously! The room was comfortable and we had a little private pool which we enjoyed. A little towel stingy, had to ask for towels but they would bring them right away. Highly recommend, we will b
Stayed 5 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutely go back to this island & resort! Unfortunately it rained which was a muddy mess BUT had that not happened might of been one of the coolest places I’ve visited. Beach is beautiful, little pool outside your in (kinda cold not heated) easy walk to mini mart, food, beach bars & town. Its a really cute place and the staff were great. 5 nights seemed like a good amount of time before you run out of activities. But def worth the 3 hours of travel after the plane ride. If you’re a normal easy going person you will enjoy this immensely. Does get pretty quiet pretty early not a late party place the whole island in general. We were definitely told to shut up by another guest😂 but the staff were great. Even security was nice about us being loud till midnight one night. Food was great! 10/10 for sure.
Stayed 5 nights in Jan 2025

10/10 Excellent

William Bryan, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!! Will return!!!
Stayed 9 nights in Nov 2024

10/10 Excellent

Kirenia, Dania Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing place.
Stayed 7 nights in Sep 2024

10/10 Excellent

JUAN CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for five days, and in my opinion, it is excellent—the location, the service, the staff, the attention, the kindness, etc. Thanks to all the hotel staff; our stay at this place was amazing. We would return without a second thought, and I highly recommend it.
Stayed 4 nights in Jan 2025

8/10 Good

YOUSSEF

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice but improve your rooms expenses experience !

room expenses management was a nightmare. not able to manage amex credit card at the bars & restaurants except reception desk.
Stayed 5 nights in Dec 2024

2/10 Terrible

ANDREAS

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was simply a very poor experience. The property looked nice on the outside, but the rooms were full of mosquitoes and in the evening we got cockroaches. The pools connected to the rooms where dirty and the outdated buffet makes it so far away from what you see from similar properties. My son got a small stativ schock from a bedside lamp. The lamp was just poorly fixed with electrical tape, when i talked with the receptionist she only said, “ok, I’ll have someone to take a look at it” For a very full Holbox HM where almost the only one with still availability, it’s easy to understand.
Stayed 1 night in Dec 2024

10/10 Excellent

Andres Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Amazing Stay - Highly Recommended! We absolutely loved everything about our stay at this hotel! The service was exceptional—every staff member we interacted with was kind and attentive, making us feel so welcome. The food was incredible, with a variety of delicious options that exceeded our expectations. The hotel was spotless, and it’s clear they take cleanliness seriously, which we really appreciated. On top of that, the location is perfect—just a short walk to the beach, which made our vacation even more relaxing and enjoyable. We truly have no complaints. This was one of the best experiences we’ve had, and we can’t wait to come back. Highly recommend it to anyone looking for a fantastic place to stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathy

Stayed 7 nights in Nov 2024

8/10 Good

Anne

Travelled with group
Liked: Property conditions & facilities, room comfort

Great location but bad service

Good location at this good property but the service and the staff is totally lost. Our welcome was a total disaster. The word welcome was not even spoken. But could we please settle the whole bill at once. No introduction to the place was offered. Very few of the people working in the restaurant spoke enough English with a number of misunderstandings as a result. The rooms are nice and the rooms with a good balcony. The grounds were cleaned and swept everyday and the beach is very close. The best service we got were from the guys serving drinks on the beach with a smile every afternoon.
Stayed 6 nights in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel, friendly service but a bit pricey

I had an excellent stay. Location is great. Beach is beautiful. Room was large and bed was very comfortable. Only improvement point is that the ceramic tiles in the shower were not so clean. Room a bit pricey for its simplicity but it is Holbox.
Stayed 3 nights in Dec 2024

10/10 Excellent

Susana G

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so attentive. Miss Isis was amazing with arranging transportation for me to get there safely as I was traveling solo. The front desk, the staff at the restaurant, housekeeping, the delivery person, the servers and service at the beach, the massage provider. Everyone was so wonderful. The only thing was the business next to the property has a loud generator that runs most of the day. That is the only thing that bothered me. Will be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Amazing place

Amazing place to visit with the family, they are not completely on the beach, you need to walk a few meters and cross the street to be on the beach, they have a beach club, they bring you the service, food and drinks; the restaurant has a lot of variety, just if you arrive late, the food it's cold and they don't have everything, it's in the best beach for childrens and infants.
Stayed 2 nights in Nov 2024

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. There’s room for improvement with the food, however. The bbq night in particular was not good. The meat and chicken were not cooked properly because they were placed in the open flame which caused the outside of the food to burn but the inside was still raw.
Stayed 4 nights in Nov 2024

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was geeat
Stayed 7 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Such a calming environment all the servers were wonderful and attentive. So much delicious food in the all inclusive! It’s such a beautiful naturalistic paradise, and we are for sure going back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Elke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a great staff. Everyone was extremely friendly. The breakfast buffett was delicious, there were different options every day. Lunch service at the beach was lovely. Good cleaning service. The bathrooms need a little update. I would definitely recommend this hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I dont wanr to leave! The beach here is one of my favorites in the world!
Stayed 3 nights in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Danasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2024