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The Westin Chicago Northwest

4.0 star property

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Photo gallery for The Westin Chicago Northwest

Exterior
Junior Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk
View from property
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
400 Park Blvd, Itasca, IL, 60143
  • Pirates Cove Childrens Theme Park
    ‪4 min drive‬
  • Alexian Brothers Medical Center
    ‪4 min drive‬
  • Woodfield Mall
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 107 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom, Non Smoking

  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds

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Front of property – evening/night

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  • Pet-friendly
4.3 out of 5, Excellent, (1021)
The price is CHF 138
for 1 room
includes taxes & fees
3 Jun - 4 Jun
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About this property

The Westin Chicago Northwest

Suburban hotel with free local area shuttle and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
The Westin Chicago Northwest offers 416 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes and hairdryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Chicago Northwest. During your stay, you'll be within walking distance of Pirates Cove Childrens Theme Park. You'll find features such as free WiFi in public areas and a free area shuttle, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, 19 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Woodfield Mall and 11 minutes from Schaumburg Convention Center
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
The Westin Chicago Northwest offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 43817 square feet (4071 square metres) and includes conference space. The business-friendly The Westin Chicago Northwest also features multilingual staff, a garden, and coffee/tea in common area. For a fee, parking is available.

This Itasca hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Market Place – This coffee shop serves breakfast and lunch.
400 Park Bistro – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining – This steakhouse serves lunch and dinner. Open daily.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: USD1
  • Administrative fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 per person
  • Fee for in-room wireless Internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1011 reviews
Rating 8 - Good. 186 out of 1011 reviews
Rating 6 - Okay. 94 out of 1011 reviews
Rating 4 - Poor. 51 out of 1011 reviews
Rating 2 - Terrible. 63 out of 1011 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cirilo

Stayed 1 night in Feb 2025

2/10 Terrible

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Construction and kids running around all throughout the night to the early morning hours. Absolutely no room to utilize the amenities due to unsupervised children. Also mistakes from the bar not charging my card but to the room which caused issues with my bank due to the suspicious activity it caused. I’ve never stayed at a Westin so badly managed due to the event that took place over the weekend. Horrible holiday experience for visiting the area for the first time. I also paid for the amenities I didn’t even get a chance to use. I’m just highly upset with my experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Customer Service
Stayed 1 night in Feb 2025

2/10 Terrible

Rosalinda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was very dirty. The bed sheets and all the bedding on the bed smelled dirty as soon as we came in. Towels in the bathroom with stains. Stains on the bed and carpet. It was not a clean hotel. I will never be returning to this property.
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The rooms were very warm and the air conditioning was shut off. Had to switch rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cortez L, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the staff was polite.
Stayed 2 nights in Feb 2025

6/10 Okay

Isaiah

Travelled with partner
Liked: Amenities
Cold showers water
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Very nice property and staff.
Stayed 1 night in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was large enough to have the dance competition and did not have to travel anywhere. Our room was large nice large shower. Did not have a microwave and our bathroom sink was backed up
Stayed 2 nights in Feb 2025

10/10 Excellent

Eraclio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jessica

Stayed 2 nights in Feb 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

NOOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cristian

Stayed 1 night in Jan 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish there was more information in the room about what the hotel had to offer.
Stayed 1 night in Feb 2025

10/10 Excellent

Christophe

Stayed 4 nights in Jan 2025

6/10 Okay

jonathan, wheaton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
disappointed as the shower water ran cold one day of our 3 day stay and it took 15 minutes to get luke warm water the other days....had we known we would have switched hotels.
Stayed 3 nights in Jan 2025

6/10 Okay

Lynn

Stayed 1 night in Jan 2025

8/10 Good

Latricia, Loves Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jan 2025

6/10 Okay

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I guess my expectations of staying at the Westin were too high, upon checking in the associate helping me didn’t seem like they were enjoying their job/ not happy to be there and were short/rude when asking basic questions. There is no staff controlling the environment inside of the hotel, children running around screaming for hours and no parents in sight. Someone threw up in front of our door and when asking the front desk associates to send someone to clean it up, there was no sense of urgency which eventually made our room smell like vomit. Just doesn’t seem like anyone cares about the beautiful hotel that the Westin really is. It’s a shame, we have stayed there many times but it might be time to move on.
Stayed 1 night in Jan 2025

8/10 Good

Loco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

2/10 Terrible

Guissel

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Jan 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value great location great hotel!
Stayed 2 nights in Jan 2025